Tried Directv Stream for a week in April and canceled. I wanted the Choice package bu...

GetHuman7456579's проблема обслуживания клиентов с DirecTV из май 2022

Помогите с моей DirecTV проблемой
First: share to improve GetHuman7456579's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7456579 may need:
Номер телефона, адрес для выставления счета, PIN-код или пароль для учетной записи, а также Имя для учетной записи.
The issue in GetHuman7456579's own words
Tried Directv Stream for a week in April and canceled. I wanted the Choice package but first, I wanted to do some homework and make sure the quality could match my existing service, which is Youtube TV. After comparing, I thought I would sign up for the Choice package with unlimited DVR and nine month retention - the same as Youtube TV. When I tried to order, I was informed I was not a new customer and the unlimited DVR would cost me $** a month. That is non acceptable to me.**I would like this resolved by signing up for the service with no charge for unlimited DVR as originally offered. $** is not the end of the earth but I don't consider my self anything but a new customer.

GetHuman7456579 did not yet indicate what DirecTV should do to make this right.

How GetHuman7456579 fixed the problem

We are waiting for GetHuman7456579 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Проблемы с DirecTV тоже?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Проблема обслуживания клиентов
Reported by GetHuman7456579
май 18-го, 2022 - 4 месяца назад
Not resolved
До сих пор замечено 3 клиентами
Проблема, аналогичная 407 другим
0 клиентов, следующих за этим


GetHuman7456579 начал работать над этой проблемой
май 18-го 10:22вечера