eBay Часто задаваемые вопросы для клиентов

If your shipment is on hold, it's important to check the tracking information provided by the shipping carrier for updates. Sometimes, issues can arise due to delays or incorrect address details. If there’s no resolution through tracking, consider reaching out to the carrier directly for further information. Additionally, if the shipment was through eBay, you may want to check your purchase history for details, or review any communication from the seller regarding the delivery status.

To avoid paying twice for a duplicate listing, use the “Sell Similar” or “Relist” feature instead of creating a new listing from scratch. Ensure you cancel or remove any accidental duplicate listings promptly. Always review your active listings to confirm you haven’t posted the same item more than once.

To report a seller on eBay, go to the listing and select "Report item," which is usually found under the "More actions" menu. Follow the instructions to provide details about the issue. You can also open a case in the eBay Resolution Center to formally report the issue and seek resolution.

To change your eBay account password, sign in to your account, then go to "Account settings." Under "Personal Info," find "Password" and click "Edit." Follow the prompts to enter your current password and the new password you want to use. Save the changes to update your password.

To report a seller on eBay, click on the listing you want to report, scroll down and click "Report Item" on the right side. Follow the prompts to provide details about the issue.