eBay Phone Number

Calling eBay customer service faster by GetHuman

866-540-3229
Customer service
Current Wait: 30 минут (15m avg)
Hours: Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST; best time to call: 8:00am
Get to a live person fastest: Спросите представителя с автоматизированным помощником. Повторите при необходимости.
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Reasons customers like you called recently

My issue is I want to get my refund $***.** .
Hello - I require some assistance please with a camcorder I was selling on Ebay - a b...
I think I might be getting scammed. A lady by the name of the Vera Vaca is selling a tr...
I have an postage label pending which I do not need (combined order) if not removed wil...
The seller will not refund me so I want eBay to step in
I'm trying to get eBay to step in
Won an item on a bidding Feb ** paid for the item, unable to reach the seller , no resp...
First they lied in the beginning they told me to send it back for a refund ok sure no p...
I sent an item back to lifesgood ** they received the item and said they issued a refun...
Bought car battery off eBay shop with,*yr guarantee it failed after just *months both e...
I just got a notification on my card that said I made a purchase with you guys and I di...
My new seller ebay account was **hours aftwr setting up. Why? Im brand new to ebay. Hel...
This service does not work I have been on you call list for over an hour. Currently I h...
You allowed **yrs old minor to open eBay acct with his school district email !!!*What t...
they took *** off me in ebay cards
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on eBay's Phone-Based Customer Care

eBay is an online auction and market place where sellers and buyers can connect. As a pioneer in e-commerce and third-party sales platforms, eBay receives a lot of requests for customer service assistance each and every day.

Why do People call eBay Customer Support?

People call eBay customer support for a range of reasons, including:

  • Technical support in using the site
  • Sellers with questions regarding listings and sales processes
  • Buyers who are having problems with the quality of products they've purchased
  • Buyers who have not received items from sellers
  • Suspected cases of fraud
  • Reports of prohibited listings
  • Billing issues

Best Practices for Calling eBay Customer Service

If you are calling eBay regarding a transaction between yourself and a buyer or seller, keep in mind that eBay expects buyers and sellers to try and work out their issues independently.

However, if a good-faith attempt at resolving the issue with your buyer or seller isn't working, a call to eBay customer service may be in order. Before calling, make sure that eBay customer service is open. eBay provides phone-based customer support from 5 AM to 10 PM Pacific time every day of the week.

eBay asks that you use its website when calling so that it can appropriately direct your call. Visit the contact page on eBay and click on the "Call Us" link. From there, you'll be taken to a series of menus that list common reasons for calling eBay.

Eventually, you'll be prompted to click on your reason for contacting eBay. From there, you'll be provided with a number to call and an identification code that you should enter into the eBay phone system for a fast response.

This page will also provide you with an estimated wait time to speak to a live person. If you don't want to wait, you can go back to eBay's main contact page and request a callback at a time that is convenient for you.

It is important to have all relevant documentation in front of you when contacting eBay by phone. This includes correspondence between yourself and the other party, screenshots of the product and its description, tracking numbers and proof of payment.

How do People Feel About Their Calls to eBay Customer Support?

One of the challenges faced by eBay customer service is that eBay is a platform that allows buyers and sellers to conduct transactions. In many cases, eBay customer service representatives are mediating transactions and interactions between individuals who do not actually work for eBay. This can slow down resolutions.

Because of eBay's business model, there are a lot of reports from eBay buyers and sellers expressing dissatisfaction with the level of phone-based customer service that they received from eBay agents. However, there are also numerous reported cases in which eBay has been able to effectively resolve customer concerns.

Buyers and sellers also call eBay because of issues with eBay's services and platform. eBay customer service representatives can provide expert technical support to callers.

What Kind of Issues can eBay Customer Support Resolve?

eBay customer support can resolve a range of issues, including identifying and researching credit card or payment method transactions, technical support issues and providing answers to questions about how the eBay platform works. A call to eBay customer support can also help sellers get listing fees refunded in the case of a transaction gone awry.

In addition, eBay customer service can provide mediation between buyers and sellers who are in conflict. Buyers who did not receive an ordered item may be able to file a claim under eBay's money-back guarantee.

What Can't Be Resolved by Phone With eBay?

Because eBay is a merchant platform, rather than a direct seller of products, there can be some challenges in resolving disputes between its customers. eBay cannot, for example, reship an item that was lost in the mail or directly provide additional compensation to a buyer who received a product or had a poor experience.

What can I do if I am Unhappy With my call to eBay?

If you have had a bad experience with eBay phone based customer service, don't lose heart. You may still have options. First, You didn't take notes during your conversation with eBay, write down or type out what happened during your call. This information can be useful when getting back in touch with eBay.

Secondly, call eBay back. The next representative you speak to maybe in a better position to address your concerns.

If your second call doesn't go well, try a different method of getting in touch. You can use eBay's online contact form to submit your issue in writing. You can also connect with other users on eBay's community forums to get advice on dealing with your concern.

Customer Number 866-540-3229 - by the Numbers

Номер телефона для набора866-540-3229
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-Пт 5 утра-10 вечера, сб-вс 6 утра-6 вечера по тихоокеанскому времени
Лучшее время для набора8:00 утра
Перейдите лабиринт телефона к человекуСпросите представителя с автоматизированным помощником. Повторите при необходимости.
Среднее ожидание
Текущее ожидание30
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет, твиттер
Качество связи76%
Качество помощи73%
Голоса клиентов64,768
Информация обновлена в последний разTue Feb 23 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

eBay's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона eBay, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента eBay. Этот номер телефона является eBay лучшим номером телефона, потому что 299,406 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 866-540-3229, включают Refunds and Returns, Suspended Account, Report a Seller, Problem With an Order, Fraudulent Charge и другие проблемы обслуживания клиентов. В колл-центр eBay, в который вы звоните, работают сотрудники из Utah, California, Philippines, и он открыт Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST в соответствии с требованиями клиентов. В общей сложности eBay имеет 2 телефонных номеров. Не всегда ясно, как лучше всего общаться с eBay представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting eBay - by phone or otherwise

Хотя 866-540-3229 является лучшим бесплатным номером eBay, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других eBay клиентов, - позвонить по их 866-643-1607 номеру телефона для своего Обнаружение мошенничества отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 866-643-1607 для Обнаружение мошенничества. Если вы считаете, что эта информация неточна или знаете, как связаться с eBay, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for eBay.

What is GetHuman's Relationship to eBay?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like eBay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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