Groupon Часто задаваемые вопросы для клиентов

Refund requests for Groupon purchases can typically be submitted through your account. However, specific eligibility for refunds may depend on the terms and conditions of the deal. Generally, if you're within the refund window, you can process your request through the "My Groupons" section. Make sure to review the details associated with your specific purchase for the most accurate information regarding refunds.

Vouchers are generally subject to expiration dates, and if yours is valid until March, it must be used by that date. If you are unable to use it in time, check the terms and conditions of the voucher for any possible options, such as extensions or refunds. We recommend reviewing the details provided with your voucher for any information on exchanges or alternative suggestions.

If your credit isn't appearing under Groupon Bucks, it could be tied to specific promotions or different accounts. To address this issue, it's best to check the account associated with each email. Ensure you are logged into the correct account where the credits were issued. If your credits were confirmed by customer support to not expire, they should still be available. However, for specific assistance regarding your credits, please refer to the most up-to-date contact information available right here on this page.

Groupon Bucks are typically earned through specific promotions and are not transferable or redeemable for cash. If the purchase you made is eligible for a refund based on Groupon's refund policy, you may be able to get a refund instead. Check your purchase details in your account to see if a refund option is available.

If your voucher is not appearing in your account, try refreshing the page or logging out and then logging back in. Ensure you are using the email address associated with the purchase. If the voucher still does not appear, it may be a processing issue. Please check your email for the confirmation of your purchase as well; the voucher may be included there.