Metro PCS Часто задаваемые вопросы для клиентов

To cancel your Metro PCS phone and account, you should stop making payments for your service. Your account will be automatically suspended after non-payment, and eventually, it will be canceled. Note that you won't receive a refund for any unused service.

To transfer your Metro service to a new phone, you will first need to purchase and/or have a MetroPCS compatible phone ready. If the phone isn't already activated, you will need to do so. Next, you need to visit the official Metro by T-Mobile website. Log in to your account and choose the 'Upgrade Device' option. Follow the prompts to link your new device to your existing account. Make sure to have all of your account information, as well as details about your new phone, ready. Remember to back up any important data before you begin the process, as this might not move over in the switch.

We're sorry to hear that you haven't yet received your expected refund. However, we're unable to directly access or resolve your account details over this platform. There is a link to the most up-to-date contact information for Metro PCS on this page. They will be more than capable of addressing your concern and assisting you with resolving the issue regarding your refund. We recommend providing them with all relevant information for the quickest resolution.

If you have found your lost Metro PCS phone and want to reactivate it, here are the steps: 1. Call Metro PCS customer service by dialing 611 from your Metro phone or 1-888-8metro8 (1-888-863-8768) from a non-Metro phone. 2. Provide them with your account details for verification. 3. Let them know that you have found your lost phone and wish to reactivate it. Please remember to take good care of your phone in the future to avoid losing it. If you haven't already, consider setting up a lock screen password or PIN for added security.

It sounds like your phone may not detect the SIM card you used to activate it. Make sure your phone is unlocked and compatible with the Metro PCS network. The SIM card could be improperly inserted or the card reader could be malfunctioning. Try removing the card and placing it back in its slot. If that doesn't work, the card could be defective, in which case, getting a new SIM card from Metro PCS may solve the issue. In the case that the phone is causing the issue, you may need to have it examined, repaired, or replaced. Always ensure to power off your phone before you insert or remove a SIM card.