Verizon Wireless Phone Number

Calling Verizon Wireless customer service faster by GetHuman

800-922-0204
Customer service
Current Wait: 14 минут (10m avg)
Hours: Mon-Fri 7am-11pm, Sat-Sun 8am-9pm local time; best time to call: 8:15am
Get to a live person fastest: Подождите, пока не начнется автоматический голос, затем нажмите ноль через запросы (4) для получения информации об учетной записи. Вам нужно будет проверить информацию об учетной записи, как только у вас появится представитель на линии.
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Reasons customers like you called recently

I am not able to login. I am using the current login and receiving error messages. I ma...
31 минуту назад
I need a representative
час назад
phone plan or drop you
7 часов назад
change my direct pay checking account
7 часов назад
I want to add lines to my account by switching then over from at&t. I was supposed to...
9 часов назад
Moving to another house. Requesting WiFi
10 часов назад
I have a big lack-of-signal problem. I live in rural area in Dameron, MD and my neighbo...
11 часов назад
I have a big lack-of-signal problem. I live in rural area in Dameron, MD and my neigh...
11 часов назад
Why my phone stop working
20 часов назад
Needing to know the code to unlock a phone so I can use mz simple mobile sim in it.
день назад
I have a question about my plan, and how much data I get monthly
день назад
Device malfunctioning. Was promised new device through insurance in March. Never arrive...
день назад
Wondering if I can get an accommodation on data in June.
день назад
My Sim card is not working that was just sent to me
день назад
I received an email that my credit card on file had expired, but I thought I had alread...
день назад
See more recent reasons for callingHelp me with my issue
How to call Verizon Wireless

Our Editor's Notes on Verizon Wireless's Phone-Based Customer Care

Verizon Wireless is a well-known wireless telecommunications company. With 118.7 million subscribers, Verizon ranks second within the industry in the United States. Because of its sheer number of customers, the company fields a lot of inquiries at its call centers.

If you are looking for ways to effectively connect with Verizon wireless by phone, here are some suggestions:

Why do Verizon Wireless Users Call Customer Service?

People call Verizon Wireless for a number of reasons, including:

  • Starting new wireless service
  • Changing or canceling service
  • Getting technical support with service or devices
  • Purchasing and upgrading devices
  • Selecting different service plans
  • Answering billing questions, managing payment arrangements, and investigating charges
  • Assistance with phone or identity theft issues

Verizon Wireless Call Center Hours

Verizon Wireless phone representatives are available Monday through Friday from 7 am to 9 pm local time. Weekend customer support by phone is available Saturday and Sunday from 8 am to 9 pm local time.

Connecting with Verizon Wireless by Phone

Verizon Wireless maintains separate phone customer support services for prepaid, postpaid and business customers, so it is important that you call the right number to ensure speedy service.

If you are calling from a Verizon Wireless device, you can dial 611 from your phone to reach customer service. You can also call directly through Verizon's app: No need to dial any numbers.

Verizon also allows its customers to schedule customer service call-backs, allowing you to avoid being placed on hold.

How do Customers Feel About Verizon Customer Service?

In general, Verizon Wireless customers seem to be satisfied with the company's phone-based customer service. There are, of course, some exceptions, but overall, consumer feelings about Verizon are positive.

Situations involving customer dissatisfaction generally include poor communication between different agents: Different customer service representatives may provide contradictory information to consumers, causing frustration and confusion.

Another area of dissatisfaction happens when an agent promises a refund that doesn't materialize.

Verizon Wireless Customer Service Cases in the Media

One customer service case that got media attention involved a large phone bill for a long-distance call made from a Verizon Wireless phone. The customer claimed that she didn't make the call. Eventually, and with third-party intervention, the case was cleared up and Verizon agreed to a refund. Unfortunately, it took additional interventions for the refund to be issued.

What Kind of Issues Can I Resolve with Verizon Wireless by Phone?

Most consumer issues can be efficiently resolved during a phone call to Verizon Wireless customer care, including technical support, billing questions, service changes, and equipment purchases.

What Can't Be Resolved by Phone?

A mobile device, such as a cell phone, that is malfunctioning or damaged will need to be taken to a store or mailed back to the company for replacement or repair.

Another thing to consider is that some remote diagnostics tests are best performed on a phone that isn't being used for the customer service call. If a Verizon Wireless customer doesn't have access to a landline or other mobile phone, it may be easier to use a computer or tablet to contact Verizon via live chat and then work with the representative to test the mobile device.

What Can I Do if My Call to Verizon Wireless Customer Support Isn't Successful?

While Verizon Wireless offers comprehensive, phone-based customer support, there are still situations in which a caller might not be able to get his or her concern resolved.

If you find yourself feeling upset, confused or frustrated as you hang up the phone with Verizon Wireless, take a deep breath and consider next steps. Before re-contacting Verizon, try writing down your situation along with a description of what happened during your phone call to customer support.

Next, write down what you would like to happen as a result of talking with Verizon. Having these details down in writing can help you stay focused and explain your situation more thoroughly during your next contact with customer service.

Call Again

Customer service representatives have different personalities, training and experience levels. If your first call to Verizon Wireless didn't work out to your satisfaction, call again. A different agent may be able to provide you with information that you didn't have before or could take a new approach to your concerns.

Text-Based Communication

Some issues are more easily resolved in writing, rather than verbal communication. In addition, many consumers benefit from having a transcript of a conversation with customer service as this can be used to document promises made by a company representative.

Verizon Wireless offers many different ways of getting in touch. Live Chat is an option: The service is available through both Verizon Wireless's website as well as its smartphone app.

Another possibility is contacting Verizon Wireless through its social media accounts. Like many major companies, Verizon has a staff of social media specialists who can quickly look into your issues and propose a resolution.

Finally, Verizon also has a community message board on its site. In addition to getting input from fellow customers, Verizon reps monitor the board and can provide assistance.

Customer Number 800-922-0204 - by the Numbers

Номер телефона для набора
800-922-0204
Обратный звонок доступен
ДА
Звонок подхватил реальный человек
ДА
Отдел вы звоните
Обслуживание клиентов
Часы работы колл-центра
Пн-Пт с 7:00 до 23:00, в субботу и воскресенье с 8:00 до 21:00 по местному времени.
Лучшее время для набора
8:15 утра
Перейдите лабиринт телефона к человеку
Подождите, пока не начнется автоматический голос, затем нажмите ноль через запросы (4) для получения информации об учетной записи. Вам нужно будет проверить информацию об учетной записи, как только у вас появится представитель на линии.
Среднее ожидание
Текущее ожидание
14
Ранг (среди телефонных номеров)
1
Ранг (в целом)
1
Альтернативные методы
телефон, чат, интернет, фейсбук, твиттер
Качество связи
54%
Качество помощи
71%
Голоса клиентов
2,267
Информация обновлена в последний раз
Sun May 31 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon Wireless's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Verizon Wireless, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Verizon Wireless. Этот номер телефона является Verizon Wireless лучшим номером телефона, потому что 179,604 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-922-0204, включают Cancel or Change Account, Device Support, Account Access, Dispute a Charge, Lost or Broken Phone и другие проблемы обслуживания клиентов. В колл-центр Verizon Wireless, в который вы звоните, работают сотрудники из New York, New Jersey, Georgia, India, и он открыт Mon-Fri 7am-11pm, Sat-Sun 8am-9pm local time в соответствии с требованиями клиентов. В общей сложности Verizon Wireless имеет 7 телефонных номеров. Не всегда ясно, как лучше всего общаться с Verizon Wireless представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Verizon Wireless - by phone or otherwise

Хотя 800-922-0204 является лучшим бесплатным номером Verizon Wireless, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Verizon Wireless клиентов, - позвонить по их 888-910-4366 номеру телефона для своего новые клиенты отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 888-910-4366 для новые клиенты. Если вы считаете, что эта информация неточна или знаете, как связаться с Verizon Wireless, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Verizon Wireless.

What is GetHuman's Relationship to Verizon Wireless?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Verizon Wireless. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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