Equifax Phone Number

Calling Equifax customer service faster by GetHuman

866-640-2273
Customer service
Current Wait: 29 минут (18m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:05am
Get to a live person fastest: По запросу нажмите 1; тогда подожди. Для отдела безопасности заморозки.

Reasons customers like you called recently

I didn't realize that there was a yearly payment and I need it to get reimbursed for...
theres *-* items under my name wich I don't really know where this items came from or w...
Been told twice that my credit is unlocked. Still not done. Verabank has tried four ti...
Vera Bank informed me this morning that my equifax account is still locked. I have twi...
I need to add a phone number to my credit report
I would like to remove a dispute on my equifax credit bureau, this has been resolved. C...
Trying to contact equifax
My wife had a credit card taken out in her name.
I need to remove disputes for my credit report
How can I get my score to go up * plus points?
I had fraud and need a *** inquires remove
Froze my credit. Tried to unfreeze on line and said please call *** number. Can’t get a...
I have long been unfairly treated and badly let down by Thames Water, my water supplier...
Want to know why my credit saciar* has gone down
Equifax server is not responding, and has falsely said I have no credit history with tw...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Equifax's Phone-Based Customer Care

Equifax is one of the three main credit reporting agencies in the United States. Many credit grantors, property managers, landlords and employers use its services to make business decisions. As a result, Equifax receives a lot of calls and requests for customer service each day.

Why Do People Call Equifax Customer Support?

There are many reasons why a person might call Equifax's telephone customer service:

  • Questions about inaccurate information on a credit report
  • Questions about Equifax's credit monitoring service
  • Technical support in using the Equifax website
  • Placing a request for a credit report freeze or hold
  • Filing a report of identity theft
  • Getting information for requesting a personal credit report
  • Disputing a FICO(R) credit score

Best Practices for Calling Equifax Customer Service

Here are some tips for ensuring a productive call to Equifax phone-based customer service:

  • Equifax offers customer service from 8 am to midnight Eastern Time, seven days per week.
  • Check the Equifax website to ensure that you are calling the correct number for your situation or concern. Equifax has multiple customer service departments and each has its own toll free number.
  • When calling, be sure to have relevant documentation in front of you, including your Social Security number or Equifax account number. If you are calling about an error on your credit report, have the report in front of you along with any documentation that backs up your side of the story.
  • Have pen and paper handy so that you can take notes during your call.

A Word About Free Annual Credit Reports

Federal law gives you the right to request one free credit report from each of the major credit bureaus each year. Don't call Equifax for this report, however. The free report can be obtained from annualcreditreport.com by calling 1-877-322-8228.

You also have a legal right to a free credit report under other circumstances, including:

  • An adverse action has been taken against you (such as denying credit, employment or housing applications)
  • You are unemployed and looking for a job
  • You've been victimized by a scam, identity theft or fraud
  • You receive public assistance benefits

If you've already requested your annual reports, you must contact each credit bureau, including Equifax, to receive additional free reports.

How Do People Feel About Their Calls to Equifax Customer Support?

There appears to be a range of opinions on the efficacy of Equifax's customer service. While many people report that Equifax customer service representatives were able to help them in an efficient and timely manner, others have been less helpful.

Typical complaints include long wait times, automated voice systems that are easily triggered by background noise, and representatives who simply give callers a different number to call for assistance. In many cases, real help doesn't seem to be available when some people call Equifax.

What Kind of Issues Can Equifax Customer Support Resolve?

Equifax customer support specialists can address many issues involving Equifax products, such as credit reports and credit monitoring services, as well as placing holds and freezes on reports in situations where identity theft or fraud may be an issue.

Representatives may also be able to assist with disputes to information on credit reports, as well as FICO(R) scores.

What Can't Be Resolved by Phone With Equifax?

Equifax, like any other credit reporting bureau, is a reporting clearinghouse. It does not place information on credit histories, it only reports what creditors are transmitting to Equifax. While Equifax is required by federal law to investigate disputes, it is not authorized to add or remove information except under limited circumstances, which include a creditor authorizing the change or the failure of a creditor to prove that the information is valid.

In some cases, you may have to fax, mail, or upload supporting documentation to Equifax so that it can be reviewed as part of a dispute. Because of all these restrictions and processes, you may not be able to achieve quick results when attempting to dispute information on your credit report.

What Can I Do If I Am Unhappy With My Call to Equifax?

Calls to Equifax don't always go as planned. If you get off the phone with Equifax customer service and feel as though you haven't resolved anything, or are still confused about an issue, don't fret. There are still options available:

  • First, review any notes that you took during your call. These can be useful when escalating your case.
  • Call Equifax back. The next person you speak to might be in a better position to listen to your situation and provide assistance.
  • Get in touch with Equifax via the online forms provided on its website.
  • Send a letter via postal mail, with tracking.
  • Contact the Consumer Financial Protection Bureau, the federal agency that oversees credit bureaus, and file a complaint.

Customer Number 866-640-2273 - by the Numbers

Номер телефона для набора866-640-2273
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-пт с 9 до 17 часов по восточному поясному времени
Лучшее время для набора9:05
Перейдите лабиринт телефона к человекуПо запросу нажмите 1; тогда подожди. Для отдела безопасности заморозки.
Среднее ожидание
Текущее ожидание29
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, электронная почта, Facebook, Интернет
Качество связи44%
Качество помощи49%
Голоса клиентов68,698
Информация обновлена в последний разThu Nov 19 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Equifax's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Equifax, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Equifax. Этот номер телефона является Equifax лучшим номером телефона, потому что 187,800 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 866-640-2273, включают Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change и другие проблемы обслуживания клиентов. В колл-центр Equifax, в который вы звоните, работают сотрудники из India, Philippines, и он открыт Mon-Fri 9am-5pm EST в соответствии с требованиями клиентов. В общей сложности Equifax имеет 14 телефонных номеров. Не всегда ясно, как лучше всего общаться с Equifax представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Equifax - by phone or otherwise

Хотя 866-640-2273 является лучшим бесплатным номером Equifax, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Equifax клиентов, - позвонить по их 800-846-5279 номеру телефона для своего Обслуживание клиентов отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-846-5279 для Обслуживание клиентов. Если вы считаете, что эта информация неточна или знаете, как связаться с Equifax, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Equifax.

What is GetHuman's Relationship to Equifax?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Equifax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!