Experian Phone Number

Calling Experian customer service faster by GetHuman

714-830-7000
Customer service
Current Wait: 36 минут (15m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 8:15am
Get to a live person fastest: Нажмите 3, как только появится сообщение ИЛИ Нажмите 0

Reasons customers like you called recently

I want to speak to a Rep. concerning options to boosting credit with a debit card.
Unable to talk to customer service
I sent in all paperwork to unfreeze my credit report on ********** and I still have not...
Need to unfreeze my account ******************-***-****
Fraud alert. Our computer was hacked and the hackers have our information we are conce...
IAM a victim of identity theft and have filed a police report.
saying my credit is frozen
I would like to know what happen for my credit to decrease * points
I was charged for the Experian membership and it is reflected on my card as of * mins a...
I need to refreeze my credit.*There was a temporary lift until *******. I no longer nee...
My Experience acc is unlocked & I didn't unlock it I tried to lock it but it's not working
I disconnected Boost because I listed wrong Bank. It had my Bank Name but wrong City in...
I froze my credit through Experian (and other places) years ago and no longer remember...
Unauthorized charges to my account
Stop the unauthorized charges regularly hitting my card. I've never requested services...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Experian's Phone-Based Customer Care

Experian is one of the largest consumer credit bureaus. Many employers, landlords, insurance companies, banks and credit card providers use Experian's reports to make decisions about employment, insurance coverage, housing, and granting credit. As a result, Experian's customer service team gets a lot of requests for assistance from consumers.

Why Do People Call Experian?

There are many reasons why a person might call Experian's telephone customer service:

  • Questions about information and potential errors on credit reports
  • Requesting a credit report hold or freeze
  • Reporting identity theft
  • Inquiries about Experian's credit monitoring service
  • Requesting a copy of one's own credit report (see information about free credit reports below)
  • To dispute their FICO(R) credit score

Some of these services require consumers to call dedicated numbers for assistance. Some of these numbers are answered by an automated voice request system, so you should be aware of this before calling.

A Word About Free Annual Credit Reports

The federal Fair Credit Reporting Act gives consumers a right to a free copy of their credit report from each credit bureau, including Experian, every 12 months. However, you shouldn't call Experian to request your free report. Instead, you need to visit annualcreditreport.com or call 1-877-322-8228.

Other Free Credit Reports

The Fair Credit Reporting Act also gives you the right to an additional free credit report under other circumstances, including:

  • An employer, landlord, bank, credit issuer or insurance company has taken adverse action against you (such as denying credit, employment or housing applications)
  • You are unemployed and job hunting
  • You have been the victim of fraud
  • You receive public assistance

If you've already requested your free reports for the year, you must contact each credit bureau, including Experian, directly.

Why Should Consumers be Cautious When Calling Experian?

Be sure to double-check any numbers that you have for Experian and make sure that they are accurate. This is because there are some unscrupulous companies that may take advantage of dialing errors or confusion over branding.

Free credit report providers: There are other services that may offer "free" credit reports, but they are usually trying to sell credit monitoring services. They may even use Experian's name in their advertising, but these companies are only resellers of Experian's information. Once your "free" trial is up, your credit or debit card is charged for the service. If you want to request your free annual credit report, you must contact annualcreditreport.com or call 1-877-322-8228.

Scammers: Because credit bureaus deal with such sensitive information, it is important to double-check numbers when calling Experian. Some unethical companies may have a phone number that is similar to Experian's, which might lead to someone calling and unwittingly giving that company information that could be used for identity theft purposes.

How do Consumers Feel About Calling Experian?

Customer service is a huge concern for Experian and there are a lot of people who attempt to contact the company every day by phone. Reports from consumers are often mixed. Many people report difficulty in trying to speak to a human being and others complain that the company's automated system doesn't work well.

There are some reports indicating that the company's toll-free numbers are managed by automated systems and can make it more difficult to speak to a person. Calling Experian's regular phone lines may give you a better chance of talking to a person.

What Kind of Issues can an Experian Customer Service Representative Resolve?

Experian customer service representatives can help you with a variety of issues, including:

  • Ordering copies of your Experian credit report
  • Challenging inaccurate information
  • Providing protection against identity theft, such as freezing your credit report
  • Filing a dispute of your credit score
  • Answering questions about your report

What is Difficult to Resolve with Experian Phone-Based Customer Service?

Experian states on its website that it is best able to help consumers with disputes when the consumer has a recent credit report in front of them. If you don't have a copy of your credit report, try to get one before calling. It is possible to order your report online and receive it within minutes.

Credit bureaus, such as Experian, report information provided to them by creditors. Experian can research erroneous information, but can't change it unless the creditor acknowledges the error or fails to respond entirely to your dispute.

If you have been the victim of identity theft or fraud, you will need to report what happened to law enforcement. Experian can't do this for you.

Depending on your concern, you may have fax, mail, or upload documentation to Experian before your case can move forward.

What Should You Do if You Have an Unsuccessful Call with Experian?

If you have tried speaking to a phone representative at Experian but not reached an acceptable resolution, don't give up. You may be able to work things out by using a different approach.

  • Take a few minutes to collect yourself and make notes of what happened on your last call.
  • Consider submitting your request through Experian's online form system.
  • Try calling back. Sometimes a different representative can
  • Send a letter via postal mail, with tracking.
  • Contact and file a report with the federal Consumer Financial Protection Bureau, which has oversight over credit reporting agencies.

Customer Number 714-830-7000 - by the Numbers

Номер телефона для набора714-830-7000
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-пт с 8:00 до 17:00 по тихоокеанскому времени
Лучшее время для набора8:15 утра
Перейдите лабиринт телефона к человекуНажмите 3, как только появится сообщение ИЛИ Нажмите 0
Среднее ожидание
Текущее ожидание36
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет, электронная почта
Качество связи82%
Качество помощи66%
Голоса клиентов33,027
Информация обновлена в последний разWed Jan 20 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Experian's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Experian, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Experian. Этот номер телефона является Experian лучшим номером телефона, потому что 258,954 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 714-830-7000, включают Correct Reporting, Cancel Subscription, Remove Credit Freeze, Account Access, Refund a Charge и другие проблемы обслуживания клиентов. В колл-центр Experian, в который вы звоните, работают сотрудники из Bulgaria, UK, Texas, Illinois, и он открыт Mon-Fri 8am-5pm PST в соответствии с требованиями клиентов. В общей сложности Experian имеет 9 телефонных номеров. Не всегда ясно, как лучше всего общаться с Experian представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Experian - by phone or otherwise

Хотя 714-830-7000 является лучшим бесплатным номером Experian, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Experian клиентов, - позвонить по их 800-493-1058 номеру телефона для своего Обслуживание клиентов отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-493-1058 для Обслуживание клиентов. Если вы считаете, что эта информация неточна или знаете, как связаться с Experian, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Experian.

What is GetHuman's Relationship to Experian?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Experian. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!