Bank of America Phone Number

Call Bank of America customer service faster with GetHuman

800-432-1000
Customer service
Current Wait: 35 минут (24m avg)
Hours: Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST; best time to call: 7:15am
Get to a live person fastest: Нажмите 0 #, затем 0 #, затем 0, затем 0, затем 1, затем 0 #

Reasons customers like you called recently

I forgot my atm code was hoping to get a new one without having to go into the bank
Close secondary checking account and dispute charge to account.
Customer care number get customer service credit card information related enquiry about
Existing fraud case issue
I want to get information on Opening* a new account and can I do it online.
negative account balance
I wanted to talk to you about that
Disputing a transaction
My account is showing that I did not get my deposit
Credit card charges question.
Money transfer has not worked for three days now. Keep getting message saying try agai...
I haven't received my visa debit card
I sold my car because I been out of work. I deposited a check from CARMAX into my accou...
Late fee is incorrect
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Bank of America's Phone-Based Customer Care

Bank of America is an investment bank and financial services provider that operates internationally. It is the second-largest bank in the United States, which means that it gets a lot of calls to its customer service department every day.

Why Do People Call Bank of America Customer Support?

People call Bank of America for a range of reasons, including:

  • Opening new accounts
  • Updating or closing accounts
  • Help with credit cards
  • Loan servicing issues and questions
  • Reporting identity theft and fraud
  • Online banking technical support
  • Setting up appointments with bankers
  • Investment account management and questions

Best Practices for Calling Bank of America Customer Service

Bank of America has multiple divisions, each with its own customer service department. The Bank of America website provides details on specific numbers for each division. TTY and TDD calling are available for those who are deaf or hard of hearing. In some cases, there may even be a dedicated line for Spanish speakers.

Be sure to check the hours of availability for the customer service department that you call. Some automated services are available 24/7, but live help from a human being is restricted to specific hours of the day.

Before calling, make sure you have your account number or numbers handy, as well as any correspondence from Bank of America. It's also a good idea to have the ability to take notes during your call: Keep pen and paper handy or have some way to take notes on your mobile device or computer.

How Do People Feel About Their Calls to Bank of America Customer Support?

Because Bank of America has so many customers, it is not surprising that there are mixed reports about the efficacy of its customer service representatives. While some customers are happy with the service they've received, others have had different experiences.

Many areas of dissatisfaction tend to revolve around issues of identity theft and fraud. These experiences are understandably very distressing to victims, and many seem to feel that Bank of Representative agents are unresponsive and often lack the authority to expedite investigations, redeposit funds taken out of accounts or replaced compromised credit or debit cards.

What Kind of Issues Can Bank of America Customer Support Resolve?

Bank of America customer service representatives can handle a range of issues over the phone, including questions about banking services, inquiries about charges and transactions, and to check on loans and other financial products. Calling Bank of America if you suspect fraud or identity theft is often the fastest and most effective way of regaining control of your credit cards or accounts.

What Can't Be Resolved by Phone With Bank of America?

Some banking processes and services require you to either sign physical documents or to meet with a banker. In these cases, the best that a phone representative can do for you is to let you know the location of the nearest branch to your home or office and assist in scheduling an appointment.

In cases of lost, stolen or compromised credit and debit cards, customers are generally required to wait for a replacement to come in the mail. In some instances, it may be possible to pick up a temporary-use ATM card at a local bank branch.

What Can I Do If I Am Unhappy With My Call to Bank of America?

Customer service phone calls don't always go the way we want them to. If your call to Bank of America customer support did not resolve your concerns or answer your questions, you still have options.

  1. Call back. Not all customer service agents are the same. The next person you speak to may have more training or experience and will be able to resolve your case or get you a correct answer to your question.
  2. Get in touch via a different method. Bank of America operates Twitter and Facebook accounts and social media representatives are available to answer your private messages.
  3. Schedule a face-to-face appointment. There will be situations in which it is best to have a face-to-face meeting with a banker. You can schedule a meeting at a local branch online.
  4. If your situation is still not resolved. you can file a complaint online with Bank of America's feedback form. This is not an option for people who have urgent issues, but it does ensure that your complaint will go to a Bank of America division that specializes in customer feedback.
  5. As a final option, take up your concern with the Consumer Financial Protection Board's Ombudsman office. The CFPB is a federal agency that protects the interests of consumers. While this is not an option for a quick resolution, it is one way of ensuring that your concerns are seen and addressed.

Customer Number 800-432-1000 - by the Numbers

Номер телефона для набора800-432-1000
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-Пт 7 утра-10 вечера, сб-вс 8 утра-5 вечера EST
Лучшее время для набора7:15 утра
Перейдите лабиринт телефона к человекуНажмите 0 #, затем 0 #, затем 0, затем 0, затем 1, затем 0 #
Среднее ожидание
Текущее ожидание35
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, интернет, твиттер
Качество связи56%
Качество помощи68%
Голоса клиентов54,413
Информация обновлена в последний разFri Nov 26 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Bank of America, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Bank of America. Этот номер телефона является Bank of America лучшим номером телефона, потому что 420,030 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-432-1000, включают Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment и другие проблемы обслуживания клиентов. В колл-центр Bank of America, в который вы звоните, работают сотрудники из Massachusetts, Arizona, Florida, и он открыт Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST в соответствии с требованиями клиентов. В общей сложности Bank of America имеет 16 телефонных номеров. Не всегда ясно, как лучше всего общаться с Bank of America представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Bank of America - by phone or otherwise

Хотя 800-432-1000 - лучший бесплатный номер для Bank of America, существует 20 всего способов связаться с ними. По мнению других Bank of America клиентов, следующий лучший способ поговорить со своей службой поддержки - позвонить на их номер телефона 800-781-5393 своего отдела Онлайн банкинг. Помимо звонков, следующий излюбленный вариант для клиентов, которым нужна помощь, - это через 800-781-5393 для Онлайн банкинг. Если вы считаете, что эта информация неточна, или знаете о других способах связи с Bank of America, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Bank of America.

What is GetHuman's Relationship to Bank of America?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Bank of America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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