Zoosk is an online dating service that operates in the United States and around the world. As one of the oldest online dating services, it isn't surprising that Zoosk gets lots of requests for customer service each and every day. It should be noted, however, that Zoosk does not offer phone-based customer service. Requests for support must be submitted online or through Zoosk's mobile app.
People contact Zoosk customer support for a range of reasons, including:
There are several things that you can do to help ensure that your communications with customer service are handled quickly and professionally:
Users of the service wish that Zoosk offered real-time communication with its users via phone or live chat. However, those services are not available. As for the quality of support provided, there are mixed reports from users. This is fairly common when it comes to large companies that offer online-only support.
A Zoosk customer service representative can resolve many issues, including assisting with account setup, changes, or cancelations, billing inquiries, taking reports of bad conduct or inappropriate content, addressing appeals and providing technical support.
Zoosk customer service representatives cannot resolve incompatibilities between the Zoosk app and your devices. In such cases, the agent may be able to recommend a work-around, but will not be able to resolve the issue entirely. You may have to work with the manufacturer of your device or, in some cases, get a new device to use with Zoosk.
Customer support cannot mediate conflicts between you and the people you meet on the service. Reporting conduct that violates the terms of service is acceptable, but support agents cannot referee disagreements or disappointment.
If you get a response from Zoosk and feel as though your questions were not answered or your issues were not resolved, don't fret. You may still have options.
First, carefully read the response you got from Zoosk. You may be able to identify areas of misunderstanding or miscommunication that can be addressed in your next go-around with customer service.
Second, respond. Explain where you think the original communication went wrong. Provide documentation, if possible, and also describe your desired resolution. This gives you and the agent a common goal to work towards.
If a second request doesn't work, review that response and provide a response of your own. Different representatives have different levels of training and experience so it may be that the next representative that looks at your case will be in a position to help.
Another option is trying to get in touch via Zoosk's social media accounts.
Это лучший номер телефона Zoosk, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Zoosk. Этот номер телефона является Zoosk лучшим номером телефона, потому что 189,534 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 888-939-6675, включают Account Help, Hacked Account, Billing, Problem With the App, Refund и другие проблемы обслуживания клиентов. В колл-центр Zoosk, в который вы звоните, работают сотрудники из California, и он открыт Mon-Fri 9am-5pm PST в соответствии с требованиями клиентов. В общей сложности Zoosk имеет 2 телефонных номеров. Не всегда ясно, как лучше всего общаться с Zoosk представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.
Хотя 888-939-6675 является лучшим бесплатным номером Zoosk, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Zoosk клиентов, - позвонить по их 415-728-9574 номеру телефона для своего Billing отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 415-728-9574 для Billing. Если вы считаете, что эта информация неточна или знаете, как связаться с Zoosk, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Zoosk.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zoosk. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.