OnStar Phone Number

Call OnStar customer service faster with GetHuman

888-466-7827
Customer service
Current Wait: 13 минут (12m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
Get to a live person fastest: Нажмите 1, затем 0
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

I want to purchase phone time.
CAncel service I didn’t sign up and plz refund asap
Mechanics locked my keys in my car
Vehicle was stolen trying to find in through on star
Car is locked with keys inside *G****S**J*******
My account info is as followws. Account *: ***-***-*** VIN: *GC*YNEY*LF******. I would...
Someone had call my car phone from a strange number it was ********** tell me what area...
I have a ****. Chevy equinox the rado stopped working and my navagion screen went black...
Trying to connect with onstar
My boyfriend is drunk and took my car
Locked keys in my vehicle please could you help me open it
Please update the vin number on my **** Chev equinox., You have been unable to send...
My car will not start
Want to disconnect service
restart my onstar service and remotely unlock my doors.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on OnStar's Phone-Based Customer Care

OnStar is an automobile service that provides security, roadside assistance, diagnostics and communications to drivers. With customers around the world, it is not surprising that OnStar's customer service department receives a high volume of calls every day.

Why Do People Call OnStar Customer Support?

People call OnStar customer support for a range of reasons, including:

  • Starting, changing or canceling service
  • Product questions
  • Warranty claims
  • Troubleshooting assistance
  • Help with product set-up and operation
  • Billing issues

Best Practices for Calling OnStar Customer Service

Before calling OnStar, make sure that you are using the right number. OnStar offers both a standard toll-free customer service number as well as a TTY number for deaf and hearing-impaired customers.

Have relevant documentation on hand before calling. This might include your subscription agreement, billing statements, as well as your car make and model. It's also wise to have pen and paper handy for note-taking during your call.

How Do People Feel About Their Calls to OnStar Customer Support?

OnStar has been around for a while so it is not surprising that you can find a range of opinions about its service online and in the news media. Since OnStar provides a service as its product, it is sometimes difficult to distinguish between OnStar's customer support abilities and the OnStar service itself.

Some of the more significant complaints involve misunderstandings when it comes to billing and subscription issues. Some people feel that customer service representatives are too aggressive in trying to get callers to upgrade their plans. Others state that OnStar does not process cancellations in a timely manner.

What Kind of Issues Can OnStar Customer Support Resolve?

OnStar customer support can resolve many issues by phone, including answering questions about the service, assisting with subscription purchases and changes, and providing technical support.

What Can't Be Resolved by Phone With OnStar?

OnStar is a service, so its representatives can handle most issues over the phone. If there is a problem with your car or your call button, an OnStar agent may be able to troubleshoot the issue but you will need to work with your dealer or mechanic to make repairs.

What Can I Do If I Am Unhappy With My Call to OnStar?

If you get off the phone with OnStar and feel as though your issue was not resolved, don't give up. There are still options.

First, look over the notes that you took during your conversation. If you didn't take notes, spend a few minutes jotting down or typing out what happened during the call. Understanding where things went wrong during your initial conversation can help you get things back on track.

Next, call OnStar again. The next representative to whom you speak may have more experience or training. He or she may be able to resolve your issue for you.

If you are still unable to resolve issues with OnStar by phone, you may have some additional options. You could open a support case through OnStar's website if you are already a subscriber. Another option is to reach out via one of OnStar's social media platforms. A third option is to send a letter via postal mail. While this is a slow option, it may be effective as the person who reviews your letter may be in a position to give your letter a considered review.

Another option is to talk to your car dealership if it sold you the vehicle with OnStar installed. The manager may be willing to advocate for you with OnStar or to address technical problems in-house so that you don't have to go back and forth with OnStar customer support.

Customer Number 888-466-7827 - by the Numbers

Номер телефона для набора888-466-7827
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора13:30
Перейдите лабиринт телефона к человекуНажмите 1, затем 0
Среднее ожидание
Текущее ожидание13
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет, фейсбук
Качество связи73%
Качество помощи68%
Голоса клиентов6,096
Информация обновлена в последний разThu Dec 02 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

OnStar's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона OnStar, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента OnStar. Этот номер телефона является OnStar лучшим номером телефона, потому что 46,422 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 888-466-7827, включают Account Access, Cancel Account, Locked Out of Vehicle, Special Assistance, Update Account Info и другие проблемы обслуживания клиентов. В колл-центр OnStar, в который вы звоните, работают сотрудники из Englewood, CO / Argentina, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. Всего у OnStar есть 1 номер телефона. Не всегда ясно, как лучше всего общаться с OnStar представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting OnStar - by phone or otherwise

Хотя 888-466-7827 - лучший бесплатный номер для OnStar, существует 3 всего способов связаться с ними. Следующий лучший способ поговорить со службой поддержки клиентов - это просто рассказать GetHuman о вашей проблеме и позволить нам попытаться найти лучший способ связаться с ними или найти помощь по этой конкретной проблеме. Помимо звонков, клиенты, которым нужна помощь, чаще всего обращаются за помощью через Online Help для Customer Service. Если вы считаете, что эта информация неточна, или знаете, как связаться с OnStar другими способами, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for OnStar.

What is GetHuman's Relationship to OnStar?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like OnStar. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

OnStar Contact Info

All OnStar contacts
OnStar номер телефонаBEST
OnStar Справочная служба
OnStar в FB / Messenger
General customer information

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!