OnStar Phone Number

Call OnStar customer service faster with GetHuman

888-466-7827
Customer service
Current Wait: 21 минут (16m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get to a live person fastest: Нажмите 1, затем 0
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Reasons customers like you called recently

Need to Change my Credit Card.
I need to speak to someone from onstar
Need to cancel emergency assistance.
I spoke with billing department last week about the cost of OnStar. Told it would conti...
My wife locked yourself out of her vehicle at the police station. Her fob and phone is...
Need to cancel Ostar for Charles Fox as he passed away **-**
I want to know who gave you authority to deduct from my checking account
I have a new number need help adding on star to my phone.*** *******
Cancel subscription as fees going up. Need customer retention.
I need to cancel my service I no longer have my truck
It won’t give me correct directions
my bmw was stolen it has a onstar button but i bought the car used and nevermessed with...
Locate my vehicle isn’t showing anymore
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on OnStar's Phone-Based Customer Care

OnStar is an automobile service that provides security, roadside assistance, diagnostics and communications to drivers. With customers around the world, it is not surprising that OnStar's customer service department receives a high volume of calls every day.

Why Do People Call OnStar Customer Support?

People call OnStar customer support for a range of reasons, including:

  • Starting, changing or canceling service
  • Product questions
  • Warranty claims
  • Troubleshooting assistance
  • Help with product set-up and operation
  • Billing issues

Best Practices for Calling OnStar Customer Service

Before calling OnStar, make sure that you are using the right number. OnStar offers both a standard toll-free customer service number as well as a TTY number for deaf and hearing-impaired customers.

Have relevant documentation on hand before calling. This might include your subscription agreement, billing statements, as well as your car make and model. It's also wise to have pen and paper handy for note-taking during your call.

How Do People Feel About Their Calls to OnStar Customer Support?

OnStar has been around for a while so it is not surprising that you can find a range of opinions about its service online and in the news media. Since OnStar provides a service as its product, it is sometimes difficult to distinguish between OnStar's customer support abilities and the OnStar service itself.

Some of the more significant complaints involve misunderstandings when it comes to billing and subscription issues. Some people feel that customer service representatives are too aggressive in trying to get callers to upgrade their plans. Others state that OnStar does not process cancellations in a timely manner.

What Kind of Issues Can OnStar Customer Support Resolve?

OnStar customer support can resolve many issues by phone, including answering questions about the service, assisting with subscription purchases and changes, and providing technical support.

What Can't Be Resolved by Phone With OnStar?

OnStar is a service, so its representatives can handle most issues over the phone. If there is a problem with your car or your call button, an OnStar agent may be able to troubleshoot the issue but you will need to work with your dealer or mechanic to make repairs.

What Can I Do If I Am Unhappy With My Call to OnStar?

If you get off the phone with OnStar and feel as though your issue was not resolved, don't give up. There are still options.

First, look over the notes that you took during your conversation. If you didn't take notes, spend a few minutes jotting down or typing out what happened during the call. Understanding where things went wrong during your initial conversation can help you get things back on track.

Next, call OnStar again. The next representative to whom you speak may have more experience or training. He or she may be able to resolve your issue for you.

If you are still unable to resolve issues with OnStar by phone, you may have some additional options. You could open a support case through OnStar's website if you are already a subscriber. Another option is to reach out via one of OnStar's social media platforms. A third option is to send a letter via postal mail. While this is a slow option, it may be effective as the person who reviews your letter may be in a position to give your letter a considered review.

Another option is to talk to your car dealership if it sold you the vehicle with OnStar installed. The manager may be willing to advocate for you with OnStar or to address technical problems in-house so that you don't have to go back and forth with OnStar customer support.

Customer Number 888-466-7827 - by the Numbers

Номер телефона для набора888-466-7827
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора10:15 утра
Перейдите лабиринт телефона к человекуНажмите 1, затем 0
Среднее ожидание
Текущее ожидание21
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет, фейсбук
Качество связи84%
Качество помощи79%
Голоса клиентов6,067
Информация обновлена в последний разMon Jan 30 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

OnStar's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона OnStar, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента OnStar. Этот номер телефона является OnStar лучшим номером телефона, потому что 46,422 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 888-466-7827, включают Locked Out of Vehicle, Special Assistance, Account Access, Cancel Account, Update Account Info и другие проблемы обслуживания клиентов. В колл-центр OnStar, в который вы звоните, работают сотрудники из Englewood, CO / Argentina, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. Всего у OnStar есть 1 номер телефона. Не всегда ясно, как лучше всего общаться с OnStar представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting OnStar - by phone or otherwise

Хотя 888-466-7827 - лучший бесплатный номер для OnStar, существует 3 всего способов связаться с ними. Следующий лучший способ поговорить со службой поддержки клиентов - это просто рассказать GetHuman о вашей проблеме и позволить нам попытаться найти лучший способ связаться с ними или найти помощь по этой конкретной проблеме. Помимо звонков, клиенты, которым нужна помощь, чаще всего обращаются за помощью через Online Help для Customer Service. Если вы считаете, что эта информация неточна, или знаете, как связаться с OnStar другими способами, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for OnStar.

What is GetHuman's Relationship to OnStar?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like OnStar. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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OnStar Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All OnStar contacts
OnStar номер телефонаBEST
OnStar Справочная служба
OnStar в FB / Messenger
General customer information

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