WalMart Phone Number

Calling WalMart customer service faster by GetHuman

800-925-6278
Customer service
Current Wait: 35 минут (33m avg)
Hours: Mon-Sun: 8am-10pm EST; best time to call: 8:15am
Get to a live person fastest: Нажмите 2, затем 1, затем 3, затем 5 ИЛИ Продолжайте говорить «Обслуживание клиентов»

Reasons customers like you called recently

I am trying to sign up to send moneygrams and the "state" drop down line doesn't have P...
4 часа назад
i want to know what was charged to me on may ** ****. It was charged twice by walmart
4 часа назад
I want to know what was charged to me on may ** twiced.
4 часа назад
The item I bought was defective and I want the item replaced with another item at the s...
6 часов назад
online you have a clearance item mainstay hairpin writing desk priced at **.** it state...
7 часов назад
I received and item from a marketplace seller that did not work as intended. I sent a...
день назад
Recent TV order. I just logged onto my Walmart online account to check for any updates...
день назад
I ordered a pair of maternity shorts may *th. Have not recieved them
день назад
I ordered a pair of maternity shorts may *, not recieved yet. I contacted them was tol...
день назад
Website will not let me place a order.
день назад
I want to order ONLINE, NOT on the phone a Ozark Wagon $**.** online but when I click o...
2 дня назад
No issue. I wish to provide feedback about my shopping experience today.
2 дня назад
What do you do when an order is out of stock? Does it ever come back in stock?
2 дня назад
Quiero saber s* customer service Walmart est* abierto hoy
2 дня назад
I need to talk with a customer representative before I go to the medial
2 дня назад
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on WalMart's Phone-Based Customer Care

Walmart is a major retailer in the United States and around the world. As the country's largest retailer, Walmart gets a lot of calls to its customer service department each and every day.

Why Do People Call Walmart Customer Support?

People call Walmart customer support for a range of reasons, including:

  • Technical support for the company's website and mobile app
  • Complaints or concerns about brick & mortar stores
  • Questions about refund and exchange policies
  • Initiating a refund or exchange
  • Questions about financial services products
  • Questions about sales and promotions
  • Questions about store hours and services
  • Inquiries about whether certain products are in-stock

Best Practices for Calling Walmart Customer Service

There are several things that you can do to help ensure that your call to Walmart goes smoothly and that you are able to achieve a quick answer or resolution:

  • Walmart sells products online as well as in its stores. If your concern is about one of its stores, call the store itself. The phone number should be on a receipt (if you recently made a purchase) or you can check the Walmart.com store locator. If you want to contact Walmart headquarters regarding a local store experience, Walmart offers a separate number which you can find on its website.
  • Online shoppers should visit Walmart.com's support page. Select your concern from the menu and you'll be given contact options. Click on the phone icon and choose whether you'd like to call directly or schedule a callback.
  • When calling, make sure you have any documentation related to your case in front of you. This may include order numbers, invoices, and any correspondence from Walmart related to your purchase or case.
  • Be sure you can take notes during your call. Have pen and paper handy or, alternately, be near a keyboard so you can type out pertinent information.

How Do People Feel About Their Calls to Walmart Customer Support?

Customer experiences seem to be mixed. Some people are very pleased with the service that they have received from Walmart customer service while others take a different view. There have been situations in which customers who complain about online purchases have found themselves banned from purchasing items from Walmart's online store.

What Kind of Issues Can Walmart Customer Support Resolve?

Walmart customer support can resolve a range of issues, including taking reports about in-store service, answering questions about store policies and initiating refunds and exchanges. A customer service representative can also check on the status of an order or intercede in cases where a customer has purchased an item from a third-party seller on Walmart's website.

What Can't Be Resolved by Phone With Walmart?

Some issues can't be easily resolved over the phone with a Walmart representative. For example, if you have to physically return a product, you'll have to work with Walmart to bring it to a store or ship it back to the company.

Walmart customer service is also limited as to what it can do if you have purchased a money order, pre-paid credit card, wire transfer or have reloaded funds to your card at a Walmart financial services desk. These services are usually provided through an agreement with a third-party company, so there may be limits on what Walmart can do if there is a technical problem or you have been the victim of fraud.

What Can I Do If I Am Unhappy With My Call to Walmart?

If you get off the phone with a call to Walmart feeling frustrated because you were unable to resolve your concern, don't feel like you have no other options. You still do.

Take a minute to review the notes during your call. If you didn't take notes, write down or type out what happened. Having this information handy can be helpful when communicating with other customer service representatives at Walmart.

Now it's time to call Walmart back. The next agent you speak with may have more training or experience. He or she might be able to get your concerns sorted.

If you are unable to get things resolved after a second call to Walmart, try getting in touch using a different method. If you are contacting Walmart about an online order placed through Walmart.com, you can use their live chat service, connect through the company's social media accounts, or email the company. If you are trying to communicate with Walmart corporate about an in-store concern, you can email the company through the Walmart.com website.

Customer Number 800-925-6278 - by the Numbers

Номер телефона для набора
800-925-6278
Обратный звонок доступен
ДА
Звонок подхватил реальный человек
ДА
Отдел вы звоните
Обслуживание клиентов
Часы работы колл-центра
Пн-вс: 8 утра-10 вечера EST
Лучшее время для набора
8:15 утра
Перейдите лабиринт телефона к человеку
Нажмите 2, затем 1, затем 3, затем 5 ИЛИ Продолжайте говорить «Обслуживание клиентов»
Среднее ожидание
Текущее ожидание
35
Ранг (среди телефонных номеров)
1
Ранг (в целом)
1
Альтернативные методы
телефон, фейсбук, интернет
Качество связи
76%
Качество помощи
59%
Голоса клиентов
6,931
Информация обновлена в последний раз
Sun May 31 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

WalMart's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона WalMart, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента WalMart. Этот номер телефона является WalMart лучшим номером телефона, потому что 115,086 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-925-6278, включают Update Account Info, Return an Order, Missing Item, Track an Order, Refund a Charge и другие проблемы обслуживания клиентов. В колл-центр WalMart, в который вы звоните, работают сотрудники из California, и он открыт Mon-Sun: 8am-10pm EST в соответствии с требованиями клиентов. В общей сложности WalMart имеет 4 телефонных номеров. Не всегда ясно, как лучше всего общаться с WalMart представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting WalMart - by phone or otherwise

Хотя 800-925-6278 является лучшим бесплатным номером WalMart, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других WalMart клиентов, - позвонить по их 800-966-6546 номеру телефона для своего Техподдержка отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-966-6546 для Техподдержка. Если вы считаете, что эта информация неточна или знаете, как связаться с WalMart, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for WalMart.

What is GetHuman's Relationship to WalMart?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like WalMart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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