Costco Phone Number

Call Costco customer service faster with GetHuman

800-220-6000
Customer service
Current Wait: 21 минут (15.6154m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get to a live person fastest: Нажмите 55. Нажмите 0 для оператора.

Reasons customers like you called recently

Laptop screen shows black
I did not receive my complete order we still have stuff missing
Speak to a representative about membership
Order num.********* * ventilators hunter Douglas, no los he recibido y quiero cancelar...
Quiero cancelation una orden que esta en camino,se cancela solo con no recibirla?
Tengo una order que no he recibido y la quiero cancelar,cancelation, solo rechazar la e...
Need to speak with a Costco Travel Agent
Trying to talk to a human regarding my bill payment. Impossible... costco is worse tha...
I placed an order * weeks ago for a kitchen counter top. No one can tell me where it i...
July ** kitchen countertop ordered. No one can tell me whether this material has sunke...
Ordered and paid for new tires on-line. Got a call last night that they were not at th...
I bought a winix item ******** last month & its now $** off. How do I go about getting...
I downloaded the app and tried to create an account. It says "The email address you ent...
Hello, I recently purchased a Costco membership, we shopped the same day and although a...
There was a charge for $** today from costco
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Costco's Phone-Based Customer Care

Costco is a warehouse club that sells a range of goods and services to its members. While Costco ranks high in overall customer satisfaction, the size of this company means that it gets a lot of calls from members and potential members every day.

Why Do People Call Costco Customer Service?

People call Costco customer service for a variety of reasons, including:

  • Setting up a new membership
  • Changing or canceling a membership
  • Questions about member benefits, such as insurance, travel, or health care services
  • Technical support for electronics
  • Questions about refunds or exchanges
  • Help with online ordering
  • Complaints or requestions about the in-warehouse experience

Best Tips for Calling Costco Customer Support

Here are some tips for getting answers to questions or resolving issues with Costco quickly when you call Costco customer service:

  • Make sure you are calling the right number. Costco has different numbers for different departments and services, including membership, technical support for electronics, pharmacy and online orders.
  • Each customer service department has its own hours. Warehouse and membership customer service is available from Monday to Friday, from 6 am to 6 pm Pacific time. Saturday to Sunday, from 8 am to 5 pm Pacific.
  • If your problem or question pertains to a local warehouse, such as a lost item, poor service from an employee, or a question about business hours, call the warehouse directly.
  • Have your membership number in front of you. You'll find this on your card or on correspondence from Costco.
  • Costco has a co-branded credit card with Citibank. If you have the Costco Anywhere Visa® Card and need customer service, you'll have to contact Citibank.
  • If you are calling Costco's Concierge Services for an electronic item, Costco asks you to have the following handy along with your membership number: Item number (you can find this on your receipt, along with the purchase date), along with your item's model and serial numbers.

How Do People Feel About Their Calls to Costco Customer Service?

Costco has a strong reputation for providing excellent customer service and club members are generally happy with the support they receive from representatives. The company is particularly well-known for its robust returns policy.

Media Stories

Media reports of Costco customer service are generally positive. One slightly negative story noted a case in which a member with a history of excessive returns lost her Costco membership. The decision was made by a customer service executive, who did refund her membership fee for the year.

What Sort of Issues Can Costco Phone-Based Customer Service Resolve?

Costco customer service representatives can handle a range of issues, including membership enrollments and renewals, e-commerce issues and comments and concerns about customer satisfaction.

What Can't Easily Be Resolved Over the Phone with Costco?

There are some issues that are not easily resolved by calling Costco:

  • Individuals who sign up for a Costco membership online or over the phone must visit a local Costco store to complete their registration and obtain a membership card. Costco membership cards include a photograph of the member, so an in-store visit is a must.
  • Returns must be made at a store or by mailing the product back to Costco.
  • Costco.com offers a price adjustment service: If the price you paid on Costco.com for an item drops within 30 days of purchase, you can request an adjustment. However, adjustments can only be completed via an online form.
  • Requests for technical support may require you to bring your item into a warehouse for repair.

What Can I Do if my Call to Costco is Unsuccessful?

Calls to good companies sometimes go bad. If you get off the phone with Costco and feel as though you didn't accomplish anything, don't fret. There are options available to you.

The first thing to do is take some notes on what happened during your call. Try to remember the representative's name, and take down the date and time of your conversation. This can be very useful if you need to escalate your case.

  • Try calling Costco again. You may be able to connect with a representative who has more experience or training and who can resolve your issue.
  • Costco offers a live chat option on its website. One advantage to live chat is that you'll have a written record of your communication.
  • Costco does not offer the option of communicating via email or via social media platforms. You can, however, send a letter via postal mail. If you go this route, make sure that you send your letter with delivery confirmation. This will be useful if you don't receive a response and need to escalate your case.
  • Visit your local Costco and ask to speak to a manager. In some cases, talking to someone who is directly in front of you may be what is needed to communicate effectively and discuss your options and alternatives.

Customer Number 800-220-6000 - by the Numbers

Номер телефона для набора800-220-6000
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора14:30
Перейдите лабиринт телефона к человекуНажмите 55. Нажмите 0 для оператора.
Среднее ожидание
Текущее ожидание21
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, фейсбук, электронная почта, интернет
Качество связи52%
Качество помощи89%
Голоса клиентов3,211
Информация обновлена в последний разSat Sep 18 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Costco's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Costco, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Costco. Этот номер телефона является Costco лучшим номером телефона, потому что 58,182 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-220-6000, включают Refund a Charge, Missing Order, Membership Question, Renew Membership, Store Feedback и другие проблемы обслуживания клиентов. В колл-центр Costco, в который вы звоните, работают сотрудники из Washington, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. В общей сложности Costco имеет 4 телефонных номеров. Не всегда ясно, как лучше всего общаться с Costco представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Costco - by phone or otherwise

Хотя 800-220-6000 - лучший бесплатный номер для Costco, существует 7 всего способов связаться с ними. По мнению других Costco клиентов, следующий лучший способ поговорить со своей службой поддержки - позвонить на их номер телефона 800-955-2292 своего отдела Costco.com Обслуживание клиентов. Помимо звонков, следующий излюбленный вариант для клиентов, которым нужна помощь, - это через 800-955-2292 для Costco.com Обслуживание клиентов. Если вы считаете, что эта информация неточна, или знаете о других способах связи с Costco, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Costco.

What is GetHuman's Relationship to Costco?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Costco. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Costco Contact Info

All Costco contacts
Costco номер телефонаBEST
Costco Поддержка по электронной почте
Costco Справочная служба
Costco в FB / Messenger
General customer information

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