Social Security Phone Number

Calling Social Security customer service faster by GetHuman

800-772-1213
Customer service
Current Wait: 43 минут (38m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 7:15am
Get to a live person fastest: Нажмите 0, затем 1, затем 2, затем 1, затем 0 #, затем 1
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Reasons customers like you called recently

I am getting early SS was supposed to start in April one month after at ** and was work...
i ordered my social security about * months ago and it hasnt not arrived and i mailed m...
The SSA website instructed me to call. I need a replacement social security card, but I...
How do I go about a Name change? I just re-married a few days ago. Do I need to wait an...
I have received many phone calls saying that they are from the SECURITY SOCIAL and urg...
death in family , need live person to speak with to discontinue services
I need to give new bank account information
Need to update address and order social security card .. I moved back to my moms in Geo...
I would like my Social Security check put in to another account. I want to switch banks.
I need to change my address and my new bank account routing number and my new bank acc...
I need a statement emailed to me for income verification for an apartment
My medicare premium should be reduced for the year ****
I got a call claiming fraudulent use of my SS* in South Texas, and my card will be suspended
I NEED A FORM **** - BENEFITS PLANNING QUERRY (BPQY)
did not receive check
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Social Security's Phone-Based Customer Care

The Social Security Administration is a federal agency that administers several social insurance programs, including disability, retirement and survivors benefits. As an agency that serves millions of people, it is not surprising that it receives a lot of customer service calls every day.

Why do People Call Social Security Customer Support?

People call Social Security for a range of reasons, including:

  • Questions about getting a Social Security number
  • Getting a replacement Social Security card
  • Questions about benefits and payments into Social Security
  • Questions about applying for Social Security Disability or Supplemental Security Income programs
  • Obtaining status updates on claims and appeals
  • Check the status of Social Security payments and direct deposits

Best Practices for Calling Social Security Customer Service

You can call Social Security 24 hours per day to use its automated phone system. The system provides informational recordings and allows you to perform some business functions, such as requesting forms or checking on the status of a claim.

If you need to speak to a live operator, representatives are available Monday through Friday from 7 am to 7 pm. TTY services are also available during this time. The Social Security Administration advises callers that wait times are shorter after Tuesdays.

Before calling Social Security, make sure you have your Social Security number in front of you, as well as any correspondence between you and the agency. You should also have pen and paper handy so that you can take notes during your call.

Warning About Social Security Scams

Everyone should be aware that scammers often pose as Social Security representatives as a way of stealing identities or money. If you need to call Social Security, check the phone number provided on SSA.gov.

Do not rely on a number provided to you in an email or by someone who calls you. You should also be aware that the Social Security Administration has stated that it sends letters to people if there is an issue with their Social Security number, contributions or benefits and will never threaten people over the phone or demand immediate payment in the form of gift cards or wire transfers.

How do People Feel About Their Calls to Social Security Customer Support?

Over the past decade, The Social Security Administration closed many of its field offices, which resulted in an increased number of calls to Social Security customer support. This, in turn, led to long wait times to speak to customer service representatives.

Media reports indicate that many Social Security call centers were plagued by low employee morale and high turnover. It should be noted, however, that Social Security Administration leadership has publicly committed to improved customer service.

What Kinds of Issues can Social Security Customer Support Resolve?

Social Security customer service representatives can answer a wide range of questions regarding Social Security programs as well as some questions about your account, benefits and claim status. The representative can also guide you toward the forms that you will need to initiate processes that can't be completed over the phone.

What Can't Be Resolved by Phone With Social Security?

Some highly sensitive issues, such as requesting a new Social Security number due to domestic violence or identity theft, cannot be handled over the phone. Similarly, while a customer service representative can advise you on replacing a Social Security card, you will have to make your request in person or through the mail.

What can I do if I Am Unhappy With My Call to Social Security?

If you get off the phone with Social Security and feel as though your question was not answered properly or that your issue was not resolved, don't give up. You have options available to you.

First, review the notes you took during your call. Did you fail to provide some information to the agent? Did the agent contradict him or herself or official Social Security policy? Identifying any issues with your conversation can be helpful if you need to call back or escalate your case.

Next, call back. While doing so can be frustrating, there is a chance that the next person you speak to will have more education or experience and may be better able to resolve your issue.

If a second call doesn't provide you with the outcome you desire, get in touch with your nearest field office and make an appointment to meet in person with a Social Security Administration employee.

Customer Number 800-772-1213 - by the Numbers

Номер телефона для набора800-772-1213
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-Пт с 7:00 до 19:00 EST
Лучшее время для набора7:15 утра
Перейдите лабиринт телефона к человекуНажмите 0, затем 1, затем 2, затем 1, затем 0 #, затем 1
Среднее ожидание
Текущее ожидание43
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет
Качество связи80%
Качество помощи65%
Голоса клиентов41,797
Информация обновлена в последний разThu Nov 19 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Social Security's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Social Security, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Social Security. Этот номер телефона является Social Security лучшим номером телефона, потому что 212,472 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-772-1213, включают Missing Payment, Question About Benefits, Report Fraud, Update Account Info, Can't Login и другие проблемы обслуживания клиентов. В колл-центр Social Security, в который вы звоните, работают сотрудники из Illinois, Massachusetts, New Mexico, и он открыт Mon-Fri 7am-7pm EST в соответствии с требованиями клиентов. В общей сложности Social Security имеет 3 телефонных номеров. Не всегда ясно, как лучше всего общаться с Social Security представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Social Security - by phone or otherwise

Хотя 800-772-1213 является лучшим бесплатным номером Social Security, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Social Security клиентов, - позвонить по их 800-269-0271 номеру телефона для своего Обнаружение мошенничества отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-269-0271 для Обнаружение мошенничества. Если вы считаете, что эта информация неточна или знаете, как связаться с Social Security, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Social Security.

What is GetHuman's Relationship to Social Security?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Social Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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