Netgear Phone Number

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888-638-4327
Customer service
Current Wait: 94 минут (89m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get to a live person fastest: Продолжайте нажимать 1
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Reasons customers like you called recently

I want to purchase extended Pro Support for * years with the SAVE ** promo code. The e...
My WiFi is not working, I’ve already tried to reset it and it’s still not working.
I bought a modem to save myself some cable service fees. My modem is all set up from pr...
A storm knocked out my power last night and now my WiFi ain’t picking up signal I conta...
I just want to know if my modem*router is now registered in my name. The last * times I...
Got no Wi-Fi on my net gear extender
Need working services
Incorrect replacement sent. I need to speak to a Manager immediately.
my internete will not work
Our router is not working
I bought a router from someone online and the password on the back isn’t the rite one n...
My TV Is connected to my internet but not other app like Netflix YouTube etc,
My internet is connected to my TV but not other app like Netflix, YouTube etc
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Netgear's Phone-Based Customer Care

Netgear is a major manufacturer and seller of computer networking products, including Wi-Fi systems, network storage hardware and VPN firewalls. As a major player in the computer networking industry, it isn't surprising that Netgear gets a lot of requests for customer service.

Why Do People Call Netgear Customer Support?

People call Netgear customer support for a range of reasons, including:

  • Obtaining product information
  • Placing orders
  • Asking for a status on orders
  • Billing inquiries
  • Technical support and troubleshooting
  • Requesting warranty service

It should be noted that Netgear provides customer support for products for the first 90 days after the day of purchase. If you want extended customer service, you'll have to pay for one of its premium subscription plans.

Best Practices for Calling Netgear Customer Service

There are several things you can do to help ensure that your call to Netgear customer service is handled quickly and professionally:

  • First, make sure that your product is within the 90-day window for free customer service or that you have a Netgear premium service subscription.
  • Next, gather the information you'll need for your call. This includes the product name, model and serial number, relevant billing statements and any previous correspondence between you and Netgear regarding your issue.
  • If you are calling for technical support, be near your device so that you can troubleshoot along with the representative.
  • Have pen and paper handy so that you can take notes during the call.

How do Consumers Feel About Calling Netgear Customer Service?

Customers seem to be generally satisfied with the quality of support provided by Netgear customer service. They are, however, often upset that no support is provided after 90 days, unless one subscribes to the premium option.

What Kind of Issues can a Netgear Customer Service Representative Resolve?

Netgear phone-based customer service representatives can resolve many issues, including product ordering assistance, providing product information, order status checks, basic troubleshooting and arranging for product returns or repairs.

What Can't Be Resolved With a Call to Netgear Customer Service?

If your hardware or software is incompatible with Netgear products, keep in mind that a customer service representative can troubleshoot and suggest workarounds. However, he or she can't resolve all technical issues involving incompatibilities. You may have to make some changes in your current set-up or return your Netgear product.

What Should You Do If You Have an Unsuccessful Call with Netgear?

If you get off the phone with Netgear and feel frustrated because you were not offered an acceptable resolution, or you feel that your questions were not answered appropriately, don't fret. You may still have options.

  • First, take out the notes you took during your call. Look them over: You may be able to identify where a miscommunication took place. When you can identify an area of misunderstanding, you'll be able to point these out during your next conversation with Netgear customer support.
  • Next, call back. The next representative you speak to may have more training, better training or more experience. He or she may be able understand your issue and deal with it appropriately.
  • If a second call isn't enough to take care of your issue, try getting in touch another way. Netgear offers email and live chat support to its customers. Using one of these methods provides you with a record of your conversation, something that can be useful if you have to escalate your case.
  • If you are past your 90-day window for free customer service, or your premium customer support subscription isn't working for you either, consider joining the Netgear community forum. This forum includes experienced users of Netgear products who may be able to help you resolve your issue.

Customer Number 888-638-4327 - by the Numbers

Номер телефона для набора888-638-4327
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора14:30
Перейдите лабиринт телефона к человекуПродолжайте нажимать 1
Среднее ожидание
Текущее ожидание94
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет
Качество связи76%
Качество помощи55%
Голоса клиентов4,567
Информация обновлена в последний разThu Aug 11 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Netgear's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Netgear, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Netgear. Этот номер телефона является Netgear лучшим номером телефона, потому что 21,084 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 888-638-4327, включают Device Setup, Inquire About a Product, Refund a Charge, Account Access, Device Support и другие проблемы обслуживания клиентов. В колл-центр Netgear, в который вы звоните, работают сотрудники из Mexico, New York, Texas, Pennsylvania, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. Всего у Netgear есть 1 номер телефона. Не всегда ясно, как лучше всего общаться с Netgear представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Netgear - by phone or otherwise

Хотя 888-638-4327 - лучший бесплатный номер для Netgear, существует 2 всего способов связаться с ними. Следующий лучший способ поговорить со службой поддержки клиентов - это просто рассказать GetHuman о вашей проблеме и позволить нам попытаться найти лучший способ связаться с ними или найти помощь по этой конкретной проблеме. Помимо звонков, клиенты, которым нужна помощь, чаще всего обращаются за помощью через Online Help для Customer Service. Если вы считаете, что эта информация неточна, или знаете, как связаться с Netgear другими способами, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Netgear.

What is GetHuman's Relationship to Netgear?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Netgear. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Netgear Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Netgear contacts
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Netgear Справочная служба
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