Microsoft - Tech Support Phone Number

Calling Microsoft - Tech Support customer service faster by GetHuman

877-696-7786
Customer service
Current Wait: 45 минут (15m avg)
Hours: Mon-Fri: 9am-5pm PST; best time to call: 9:15am
Get to a live person fastest: Нажмите 0, затем 1, затем 1, затем продолжайте нажимать 0, пока не будет передан
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

Got a new phone and can't access my email.
Please I need help. My Microsoft account keeps getting hacked and I can’t get in AGAIN...
Microsoft *** and Office can't login to microsoft account verification number changed
Game is freezing then console shuts off
I have a CD copy of Microsoft Visual Source Safe with license code. I desire to use it...
Outlook sync issue with Godaddy email account. Some emails were not downloaded to the l...
Cant log in to hotmail from my computer. Login works on other computers. This happened...
Was charged five times for something instead of once need refund asap
I accidentally changed my password on an Excel spreadsheet, now none of the spreadsheet...
i am locked out of my Excel spreadsheets. My password does not work now.
My account got hacked and I can’t get it back
Windows ** update screwed up my apps. All setting in most apps and passwords have been...
I just got a new Dell computer. I need someone to walk me through the email set up proc...
Reporting possible scam
I need to find out warranty info on my surface pro.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Microsoft - Tech Support's Phone-Based Customer Care

Microsoft is a major technology company that sells software, electronics and computers around the world. As one of the largest companies in the world, it isn't surprising that its tech support department gets a lot of calls every day.

Why Do People Call Microsoft Tech Support?

Customers call Microsoft tech support for a range of reasons, including:

  • Help with installing software or setting up equipment or a device
  • Questions about how to operate software or a device
  • Troubleshooting problems with Microsoft products
  • Assistance with renewing software subscriptions
  • Assistance with filing a warranty claim
  • Referrals to authorized technicians and providers of repair services

Best Practices for Calling Microsoft Tech Support

Microsoft prefers it when customers begin their support requests through the Microsoft website. Once on the "Contact Us" page, you will be presented with a menu of products and services.

Click on the icon that represents your product or service category and you'll be offered a dialog box and asked to type in your problem or question. From there, you'll be given some self-help suggestions and the offer of getting in touch with Microsoft via a telephone callback or live chat.

When requesting a callback from Microsoft, be sure that you have information about your product or service handy. This information could include your order number or the serial number for your product. You should also have pen and paper available so that you can take notes during your call. These notes can be helpful if you need to escalate your case.

How Do People Feel About Their Calls to Microsoft Tech Support?

There appears to be a range of opinions on the efficacy of Microsoft tech support. In many cases, it appears as though tech support representatives are pretty good at resolving technical problems and issues. Where they sometimes fall down on the job is dealing with problems with subscriptions, billing and appropriate responses to complex customer problems.

Some customers report that their cases are simply ignored by Microsoft, which can be incredibly frustrating. Third-party consumer advocates have reported that even their efforts have failed when trying to deal with a serious breach of customer service etiquette on the part of Microsoft tech support.

What Kind of Issues Can Microsoft Tech Support Resolve?

Microsoft tech support can assist with most consumer issues, including answering questions about setting up products and services, updating products and services and operating them correctly.

In addition, tech support can run diagnostics on systems and software and let consumers know whether they are going to have to return an item or send to an authorized repair center.

Microsoft customer service can also help with issues regarding the purchase of products and services, including subscriptions to the company's software products.

What Can't Be Resolved by Phone With Microsoft Tech Support?

Some issues may require the physical return of equipment, something that can be arranged over the phone, but it will require the customer to take action either through shipping a machine to the company or bringing it to a retailer or repair center.

In situations where a customer appears to be truly confused about the operation of a product or service, Microsoft tech support may have to instruct a caller to receive personal instruction at a retailer.

What Can I Do If I Am Unhappy With My Call to Microsoft Tech Support?

If you hang up the phone after a Microsoft tech support call and feel like you didn't accomplish what you needed to, don't fret. You still have options.

First, review any notes that you took during your call. If you opted to not take notes, consider writing down what you remember from your conversation with tech support. This information can be useful when getting back in touch.

Next, call Microsoft back. Explain to the tech support representative what happened during your first call and what you'd like as a resolution in this call. This rep may be better trained or have more experience and can actually help you.

If you don't have any luck during a second call, try getting in touch via Microsoft's live chat option or through its social media accounts. The advantage of both these methods is that you'll have a transcript of the communication. If you have to take your complaint up the corporate ladder or to a third-party, this transcript can show what the tech support person did or did not say during your conversation.

Another option is to ask for help on Microsoft's customer forums. In some cases, you may be able to get a resolution to your issue by talking with others who also use the same product or service.

Customer Number 877-696-7786 - by the Numbers

Номер телефона для набора877-696-7786
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеТехподдержка
Часы работы колл-центраПн-Пт: 9 утра-5 вечера по тихоокеанскому времени
Лучшее время для набора9:15 утра
Перейдите лабиринт телефона к человекуНажмите 0, затем 1, затем 1, затем продолжайте нажимать 0, пока не будет передан
Среднее ожидание
Текущее ожидание45
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет, твиттер
Качество связи58%
Качество помощи77%
Голоса клиентов41,550
Информация обновлена в последний разSat Nov 28 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Microsoft - Tech Support's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Microsoft - Tech Support, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Microsoft - Tech Support. Этот номер телефона является Microsoft - Tech Support лучшим номером телефона, потому что 198,894 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 877-696-7786, включают Recover Account, Technical Support, Update Account Information, Refund or Suspicious Charges, Account issues и другие проблемы обслуживания клиентов. В колл-центр Microsoft - Tech Support, в который вы звоните, работают сотрудники из Phillipines, India, и он открыт Mon-Fri: 9am-5pm PST в соответствии с требованиями клиентов. В общей сложности Microsoft - Tech Support имеет 2 телефонных номеров. Не всегда ясно, как лучше всего общаться с Microsoft - Tech Support представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Microsoft - Tech Support - by phone or otherwise

Хотя 877-696-7786 является лучшим бесплатным номером Microsoft - Tech Support, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Microsoft - Tech Support клиентов, - позвонить по их 800-936-5700 номеру телефона для своего Техподдержка отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-936-5700 для Техподдержка. Если вы считаете, что эта информация неточна или знаете, как связаться с Microsoft - Tech Support, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Microsoft - Tech Support.

What is GetHuman's Relationship to Microsoft - Tech Support?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Microsoft - Tech Support. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Microsoft - Tech Support Contact Info

Other Toll-free & Customer Numbers

Техподдержка800-936-5700

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!