AirBnB Phone Number

Calling AirBnB customer service faster by GetHuman

855-424-7262
Customer service
Current Wait: 47 минут (19m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get to a live person fastest: Нажимайте 0 # каждый раз, когда он запрашивает номер телефона, указанный в номере вашей учетной записи, затем нажмите 1. Если существует непосредственная опасность, позвоните в местные органы власти.

Reasons customers like you called recently

Issues with login asking me to contact support. Thanks
Today i could not fly from Colombia to Toronto Canada, in order to arrive to waterloo o...
A lady called Gillian said she was looking at our case but still awaiting an answer
I want to change the email address
We currently have a reservation in Savanna, GA with the company Sonder through Air BnB...
trageted racial issues haveing to leave need to place to stay
I i lu take * night minimum and just got a * might minimum booking
It was from ****-*****
On ***** I requested *** from guest for * nights for * dogs **.** per night just spoke...
What is minimum age to be able to book on Airbnb?
I am due a refund but my payment method changed. What do I do?
Airbnb was unsatisfactory and I would like a refund as I cannot stay
Our recent guest may have the CoronaVirus, so we need to know what to do about cleaning...
An issue with a coupon
I've just read some rather disturbing complaints concerning Air BNB . Just wanting to...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on AirBnB's Phone-Based Customer Care

Airbnb is an online lodging broker that connects hosts with guests. With over 2 million people staying in Airbnb lodging every night, it isn't surprising that Airbnb gets a lot of customer service calls.

Why Do People Call Airbnb Customer Support?

People use AirBnB customer support for a range of reasons, including:

  • Questions about bookings
  • Reporting problems with bookings
  • Requesting refunds
  • Assisting guests when accommodations fall through or are not safe
  • Providing assistance to hosts who are having problems with guests
  • Questions about credit or debit card charges

Best Practices for Calling Airbnb Customer Service

Airbnb generally prefers it when guests and hosts work together to resolve problems. If you can't resolve a situation with your host, or you have an issue that has to be resolved by Airbnb itself, you can call its customer service number.

When possible, make sure you have a way to take notes during your call. These notes can come in handy if you need to escalate your case.

Tip: As you pack for your trip, drop a small notepad and pen into your backpack or purse. Having these on hand will make it easier for you to take notes if you have to contact Airbnb or your host.

Also, be aware of your surroundings: If you are unable to get into your accommodation and weather or other circumstances make it unsafe to call Airbnb customer service while outside, find a cafe or another safe place from which to make the call.

How Do People Feel About Their Calls to Airbnb Customer Support?

Airbnb is a rapidly growing company and, as one might expect, has had some growing pains. This has led to media reports of consumer dissatisfaction with AirBnB's customer service team.

One primary area of dissatisfaction is the company's response to travelers who find out after arriving at their destination that the accommodations they booked are unavailable, unsafe or unsanitary.

A traveler may find him or herself stranded while AirBnB customer service representatives try to work with the host or to locate alternative lodging. This can take time, something that often unacceptable to a tired traveler who may not have a safe place to wait for a return call.

It should be noted that there are other, more positive stories about the level of service provided by Airbnb, and many people feel that agents have gone above and beyond while addressing problems.

What Kind of Issues Can Airbnb Customer Support Resolve?

Airbnb customer service can resolve many issues over the phone, including reaching out to hosts regarding issues with accommodations, finding a stranded guest a different place to stay and facilitating refunds.

What Can't Be Resolved by Phone With Airbnb?

There are situations in which AirBnB users may have to scan and upload documents to substantiate a claim or to receive refunds. This has to be done through AirBnB's online system.

In situations where there is a conflict between host and guest and there doesn't appear to be a violation of Airbnb rules, phone representatives may not be able to provide refunds or other compensation to either party. This forces guests to negotiate with hosts directly, something that can be difficult, if not impossible, to do.

What Can I Do If I Am Unhappy With My Call to Airbnb?

If you get off the phone with Airbnb feeling as if you didn't accomplish anything with the call, don't lose heart. There are still things that you can do to achieve an appropriate resolution to your concern.

Before re-contacting Airbnb, review the notes you took during your original call. If you didn't take notes, and it is convenient to do so, write down what you remember from your first call. This information can be helpful when working with a different representative.

Next, call back. Different representatives have different levels of training and the next person you speak to may be better able to understand and address your concerns.

Another option is to use Airbnb's live chat function. This option provides you with a written record of the communication, which is very useful if you have to escalate your complaint, as well as the ability to communicate privately and quietly.

A third option is to email Airbnb customer service. While this may not be the best option if you need immediate assistance, it can be a good way of communicating more complex, but less urgent, concerns.

Airbnb also manages accounts on several social media platforms. You can try to get the attention of one of their social media managers via Twitter, Facebook or Instagram.

Customer Number 855-424-7262 - by the Numbers

Номер телефона для набора855-424-7262
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора14:30
Перейдите лабиринт телефона к человекуНажимайте 0 # каждый раз, когда он запрашивает номер телефона, указанный в номере вашей учетной записи, затем нажмите 1. Если существует непосредственная опасность, позвоните в местные органы власти.
Среднее ожидание
Текущее ожидание47
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет, чат
Качество связи65%
Качество помощи41%
Голоса клиентов68,995
Информация обновлена в последний разSun Nov 22 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

AirBnB's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона AirBnB, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента AirBnB. Этот номер телефона является AirBnB лучшим номером телефона, потому что 268,830 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 855-424-7262, включают Change Booking, Refund a Charge, Account Access, Cancel Booking, Missing Payment и другие проблемы обслуживания клиентов. В колл-центр AirBnB, в который вы звоните, работают сотрудники из Oregon, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. В общей сложности AirBnB имеет 2 телефонных номеров. Не всегда ясно, как лучше всего общаться с AirBnB представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting AirBnB - by phone or otherwise

Хотя 855-424-7262 является лучшим бесплатным номером AirBnB, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других AirBnB клиентов, - позвонить по их 415-800-5959 номеру телефона для своего Международная служба поддержки клиентов отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 415-800-5959 для Международная служба поддержки клиентов. Если вы считаете, что эта информация неточна или знаете, как связаться с AirBnB, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for AirBnB.

What is GetHuman's Relationship to AirBnB?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AirBnB. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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