Kindle Phone Number

Calling Kindle customer service faster by GetHuman

866-321-8851
Customer service
Current Wait: 2 минут (1m avg)
Hours: 24 hours, 7 days; best time to call: 1:15pm
Get to a live person fastest: Позвонив по номеру Kindle, указанному выше, следует обратиться к настоящему человеку
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Reasons customers like you called recently

I don't remember the password for my kindle therefore I can't sign on the kindle. It wa...
My current gmail account is *****@***.com but my account has T*****@***.com and i dont...
My amazon kindle has been hacked by the same person more times than I can remember.
I scrolled to last page of book and ended up*On “before you go” , a page to rate the bo...
Can't connect kindle phone app to kindle fire
The books in my library disappeared and I hadn't read them all. Paid for them but didn...
I think we have another scam wanting to update our Kindle System using phone...
HI. My Kindle Direct Publishing amazon account has been terminated without any mail or...
How do I get the discovery plus app on my Amazon fire tablet
Wanted to read The Witness. Kindle Fire tablet went to end and asked me to rate book...
I cannot purchased a book. A message appears telling that my purchase did not go throu...
Transfer from old kindle to new kindle
Need to transfer to new kindle from old kindle
I spent hours last night with someone from Kindle and I need to talk to them again now
Was reading The Dead Daughter on Kindle. Put it on charger over nite and it won’t turn...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Kindle's Phone-Based Customer Care

Kindle is a group of Amazon products that includes e-readers, tablets, apps and over 6 million e-books. As one of the most popular e-readers in the world, it isn't surprising that Kindle receives a lot of customer service calls each day.

Why Do People Call Kindle Customer Support?

People call Kindle customer support for a range of reasons, including:

  • Technical support with their device, app or e-books
  • Support using the Kindle or Amazon website
  • Requests for repair services under a device's warranty
  • Requests for refunds for non-functional e-books or e-books purchased by accident
  • Questions about device features
  • Requests for help with lost or stolen devices
  • Billing and subscription inquiries

Best Practices for Calling Kindle Customer Service

Kindle customer service is provided by Amazon. Here are some tips for getting your Kindle questions and issues resolved quickly:

  • Amazon Kindle does have a direct number that you can call. If you choose this option, Amazon may send you a verification text that you must acknowledge before your call can go through.
  • You can also receive Kindle customer service by requesting a callback from the Amazon Kindle website. The advantage of requesting a callback is that you won't have to wait on hold to talk to a human.
  • Before calling, make sure you are able to take notes during your conversation with Kindle customer service. Have pen and paper handy.
  • If you are calling for technical support, have your device or computer in front of you so that you can work with the Kindle agent while troubleshooting.
  • Be sure you can quickly provide pertinent information to the Kindle customer support representative during the call. This includes order numbers as well as any previous correspondence or chats that you've had with Amazon Kindle before this call.

How do Consumers Feel About Calling Kindle Customer Service?

Amazon, and Amazon Kindle, has a reputation for providing quality customer service. While it is true that some people feel that the customer support provided isn't the same as it once was, many people are satisfied with the quality of assistance received.

In general, Amazon Kindle has a reputation of resolving customer issues and answering questions accurately. In addition, customers report that Kindle customer service representatives will attempt to make things right if Amazon Kindle failed in some way. Customers have received credits toward future purchases in these situations.

What Kind of Issues can Kindle Customer Service Representative Resolve?

Kindle customer service representatives can resolve a range of issues over the phone, including researching charges, refunding erroneous purchases, and basic troubleshooting of malfunctioning devices, apps, and e-books.

What Can't Be Resolved With a Call to Kindle Customer Service?

If you have a Kindle device that isn't working correctly, you may have to mail it to Amazon for a replacement or repair. A customer service representative can provide you with a mailing label, but you will have to mail it yourself.

What Should You Do If You Have an Unsuccessful Call with Kindle?

If you hang up the phone after speaking with Kindle customer service and feel as though your issue was not resolved, don't give up. You still have options.

The first thing you should do is review the notes you took during your conversation. If you don't have any notes, write down or type out what happened. This information can be very useful when you re-contact Amazon Kindle customer service.

Next, check your email for a rating request. You can indicate in the email whether or not your issue was resolved. In some cases, expressing dissatisfaction can result in your case being escalated to a customer service specialist who is better equipped to address your concerns.

If you don't get an email or your case is not escalated automatically, try calling Amazon Kindle back or requesting a callback from Amazon's website. The next customer service representative that you speak to might be more competent than the first.

In the unfortunate case that your second call doesn't go well, consider contacting Amazon another way. Amazon offers live chat and e-mail customer support. Both of these options offer the benefit of a chat transcript of your conversation with a customer service representative. This can be very helpful if you need to escalate your case further.

Amazon Kindle also has an online community forum where you can ask other users for tips and advice. These forums are monitored by Amazon staff as well, so you may be able to resolve your issue quickly by using this resource.

Customer Number 866-321-8851 - by the Numbers

Номер телефона для набора866-321-8851
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора1:15 вечера
Перейдите лабиринт телефона к человекуПрямо к человеку
Среднее ожидание
Текущее ожидание
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методыТелефон
Качество связи83%
Качество помощи93%
Голоса клиентов657
Информация обновлена в последний разTue Apr 13 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Kindle's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Kindle, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Kindle. Этот номер телефона является Kindle лучшим номером телефона, потому что 16,890 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 866-321-8851, включают Account Access, Refund a Charge, Device Support, Update Account Info, Download Trouble и другие проблемы обслуживания клиентов. Вместо того, чтобы пытаться позвонить Kindle, мы рекомендуем вам сообщить нам о своей проблеме, а затем, возможно, связаться с ними по телефону. Всего у Kindle есть 1 номер телефона. Не всегда понятно, как лучше всего общаться с Kindle представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Kindle - by phone or otherwise

Хотя 866-321-8851 - это лучший бесплатный номер Kindle, это также единственный способ связаться с ними. По словам других Kindle клиентов, следующий лучший способ поговорить со своей службой поддержки - это рассказать GetHuman о вашей проблеме выше и позволить нам найти кого-то, кто поможет вам. Помимо попыток позвонить, лучше всего начать с того, чтобы рассказать нам, что за проблема выше. Если вы считаете, что эта информация неточна или знаете, как связаться с Kindle, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Kindle.

What is GetHuman's Relationship to Kindle?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Kindle. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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