JetBlue Phone Number

Calling JetBlue customer service faster by GetHuman

800-538-2583
Customer service
844-202-6667
New customers
Current Wait: 23 минут (15m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get to a live person fastest: Нажмите 0

Reasons customers like you called recently

I would like to cancel my flight for December * at *:** flight number is **** my name...
I would like to know if I’m required to take the PCR test before returning home I am c...
Need to change my flight for later time with $* change option
I cancelled my flight because of COVID numbers and I wanted a refund to my bank account...
Do I need to take a covid test before traveling?
My confirmation number doesnt register on the App.
Can't locate my Travel Credit Bank information. I think I accidently deleted the email...
need voucher for flight cancelled
I need to change my flight for tomorrow on Jet Blue
I need to know the charge for taking a Childs bike with me from fort lauderdale to sant...
I need to talk to a JetBlue person because they credited me the flight after a month ag...
I booked a flight from JFK to Punta Cana for December * ,I got cut off during the onlin...
What items am I allowed to bring in my carry-on bag pertaining to toiletries
Hello! good morning! I wish I knew if passengers are given some protections against cov...
I am trying to book flights using my travel bank. I cannot log in. I have my true blue...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on JetBlue's Phone-Based Customer Care

JetBlue is a discount airline that serves just over 100 cities in the Americas and Caribbean. As a busy airline, JetBlue gets a lot of questions and has a reputation for providing solid customer service by email and over the phone.

Why do People Call JetBlue Customer Service?

Consumers call JetBlue customer service for many reasons, including:

  • Booking flights (There is an additional fee for booking a flight by phone. Online bookings incur no extra charge.)
  • Changing or canceling flights
  • Making special requests for accommodations
  • Billing issues
  • Complaints about service
  • Making a claim on a JetBlue.com best fare guarantee
  • Disability access complaints
  • Lost or damaged luggage
  • Arranging for pet travel
  • Questions about family or group travel
  • Inquiries about military, government and veteran flights and discounts

JetBlue offers 24/7 phone-based customer service, so you can call anytime to get your questions answered or issues addressed.

How do People Feel About JetBlue Customer Service Calls?

JetBlue has a reputation for offering high-quality customer service by phone and online. There are multiple media reports reiterating the company's responsiveness to consumer concerns. JetBlue has established and published, a customer service plan that describes its efforts to meet consumer needs and to provide resolutions to problems.

That said, there are still situations in which people are unhappy with the service received. Sometimes people have to wait for their call to be answered. There are also situations in which a representative is unable to provide a resolution that makes the customer happy.


Best Practices for Using JetBlue Customer Service

There are several things you can do to ensure that your call to JetBlue Customer service is successful:

  • If you have already booked your ticket, have your confirmation number handy before calling. If you have not booked your ticket, make sure you know your departure city, destination city and dates of travel.
  • Call the correct number for your country. JetBlue has different toll-free phone numbers for the countries it serves, as well as a toll number that can be called from anywhere.
  • JetBlue offers TTY/TDD service to deaf and hard of hearing callers
  • Individuals with disabilities who believe that JetBlue violated their ADA rights can request to speak with a Complaints Resolution Official (CRO) when calling JetBlue.
  • Customers who find a better fare on JetBlue flights than what is available on JetBlue.com can claim a travel credit by calling JetBlue customer service by 11:59 pm, Eastern time, on the day of purchase.
  • JetBlue has a separate toll-free number for luggage issues. If you lose your bags or find that your luggage is damaged, report the issue to a JetBlue representative at the airport if at all possible.

What Kind of Issues Can be Handled by JetBlue's Phone-Based Customer Service?

JetBlue is well equipped to handle most customer service issues over the phone. These include ticket purchases, cancelations and changes. Individuals who have special concerns, such as can also call JetBlue for assistance.

What Kind of Issues Can't Be Addressed Over the Phone?

JetBlue advises customers to address luggage loss and damage at the airport, though phone representatives are available to manage these situations as well. If you are hoping to book air travel for a group of 10 or more, JetBlue asks that you complete an online form to get a fare quote.

JetBlue does offer discounts to veterans, but only through a third-party program called Veterans Advantage. If you are interested in a veterans discount on airfare, you'll need to connect with Veterans Advantage to get your membership set up.

What Should I Do if My Call Is Unsuccessful?

If you get off the phone with a Jet Blue customer service representative and feel dissatisfied with your call, know that there are things you can do to address the situation.

First, take a minute to write down what happened during the call. This information can be helpful when calling or writing back. You might also want to write down your desired resolution: Having this information in front of you can be very helpful when talking to someone from JetBlue.

From there, you can try the following:

  • Call back. A different representative may have more training or knowledge and can help you sort out your concern.
  • Consider sending an email to JetBlue. One advantage to email is that you can write out your concern, walk away, and then come back to review it to make sure you have communicated your issue effectively. Another advantage is that you will have a written record of your communication, something that can be useful if you have to escalate your complaint.
  • Try reaching JetBlue via its social media accounts on Twitter or Facebook. JetBlue has a dedicated social media team that is respected throughout the industry. As with sending an email, you'll have a written record of your communications with JetBlue.

Customer Number 800-538-2583 - by the Numbers

Номер телефона для набора800-538-2583
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора8:30
Перейдите лабиринт телефона к человекуНажмите 0
Среднее ожидание
Текущее ожидание23
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, электронная почта, интернет, фейсбук, твиттер
Качество связи57%
Качество помощи76%
Голоса клиентов5,404
Информация обновлена в последний разSat Nov 28 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

JetBlue's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона JetBlue, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента JetBlue. Этот номер телефона является JetBlue лучшим номером телефона, потому что 39,630 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-538-2583, включают Baggage Problem, Change Flight, Find a Reservation, Cancelled Flight, Complaint About a Flight и другие проблемы обслуживания клиентов. В колл-центр JetBlue, в который вы звоните, работают сотрудники из New Mexico, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. В общей сложности JetBlue имеет 5 телефонных номеров. Не всегда ясно, как лучше всего общаться с JetBlue представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting JetBlue - by phone or otherwise

Хотя 800-538-2583 является лучшим бесплатным номером JetBlue, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других JetBlue клиентов, - позвонить по их 844-202-6667 номеру телефона для своего Новые бронирования отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 844-202-6667 для Новые бронирования. Если вы считаете, что эта информация неточна или знаете, как связаться с JetBlue, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for JetBlue.

What is GetHuman's Relationship to JetBlue?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JetBlue. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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