American Airlines Phone Number

Calling American Airlines customer service faster by GetHuman

800-433-7300
Customer service
Current Wait: 18 минут (15m avg)
Hours: 24 hours, 7 days; best time to call: 2:25pm
Get to a live person fastest: Нажмите 0 в каждой подсказке, игнорируя сообщения, затем 1, если рейс находится в пределах США, и 2, если рейс находится за пределами США.

Reasons customers like you called recently

Need to change an awards travel ticket.
3 часа назад
Cancel flight & refund record locator QNPGQA for June * flight
день назад
I'm not able to check in and my flight leaves in the morning
день назад
Wondering if I can change flight
2 дня назад
I booked * round trip tickets on April **th for GJT to RSW ****-***. * days later my fl...
2 дня назад
On ** May, I cancelled my flight from Orlando to Barcelona scheduled for ** Oct ****, g...
2 дня назад
Scheduling Pet shipment
2 дня назад
My flight was canceled and I was contacted and offered a full refund back to my card.
3 дня назад
Can I buy a plane ticket with cash?
4 дня назад
How do I use my credit that I have to book another flight
4 дня назад
Lost my I’d and can I bored the plan with out it
5 дней назад
Want to cancel * tickets I bought less than ** hours ago. They say non refundable but...
5 дней назад
NEED TO CANCEL FLIGHT TRIP TO VEGAS WAS CANCELED DUE TO COVID **
5 дней назад
Is my flight FZYJAQ from LAX to JAC changed or cancelled?
6 дней назад
I booked a one way ticket, I need a round trip ticket.
6 дней назад
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on American Airlines's Phone-Based Customer Care

American Airlines, also known as AA, is a major air carrier that flies all over the world. With thousands of flights every day, it's not surprising that American Airlines gets a huge number of phone calls each day at its call center.

Why Do People Call American Airlines Customer Support?

  • Making reservations for flights or other travel, such as vacation packages or cruises
  • Changing or canceling flights
  • Flight rebooking after a delay or cancellation
  • Asking for refunds or ticket credits
  • Questions about AAdvantage loyalty memberships and points
  • Questions about lounge access
  • Filing complaints or compliments about AA employees
  • Inquiring about lost or delayed baggage
  • Coordinating assistance for children traveling alone or passengers with disabilities
  • Questions about travel advisories
  • Technical support for using the AA.com website

Best Practices for Calling American Airlines Customer Service

As an international company, American Airlines provides phone-based customer service in multiple languages and in many countries. Before calling, check the American Airlines website for the correct number to call.

Countries: You can call American Airlines toll-free from the United States as well as some other countries. In some places, however, calls to American Airlines are toll calls. Make sure you are calling the correct number from the country you are calling from

Languages: American offers U.S. based phone support in multiple languages, including English, Spanish, Japanese, and Mandarin Chinese at all times. French, Portuguese and Creole language assistance is available during limited daytime hours. In addition, customers who are deaf or hard of hearing can use the National Relay Service, which is available 24 hours per day, every day.

Concern: There are different numbers for different concerns. If you are calling about your Admiral's Club membership, AAdvantage account, or baggage issues, for example, you'll need to call a designated number to speak to the right customer service agents.

Next, make sure you have any needed items or documents in front of you, such as your AAdvantage number, ticket confirmation number, correspondence from American Airlines or your travel agent, payment method (such as a credit card), your passport, and billing statements. You may need these over the course of your call.

It's also a good idea to have pen and paper handy so you can take notes if necessary.

How do Consumers Feel About Calling American Airlines Customer Service?

There seems to be a wide range of opinions on the quality of American Airlines' phone-based customer service. Some people report satisfaction with the service they received, while others complain of long wait times and customer service representatives who seem to be unable to issues.

One area of customer service that may be lacking is follow through on promises made by customer service agents. In one publicized case, an individual was the victim of a computer hacking that resulted in the transfer of frequent flyer miles. While a customer service representative promised to restore the miles, third-party intervention was necessary to make the situation right.

What Kind of Issues can American Airlines Customer Service Representative Resolve?

American airlines customer service can resolve many issues, including ticket purchases, changes and cancellations, questions about fairs, baggage issues and special requests.

Like most major airlines, AA will charge you a fee to book a ticket on the phone with a representative. If you wish to avoid this fee, purchase your ticket online.

What Can't Be Resolved With a Call to American Airlines Customer Service?

There are some issues that are difficult or impossible to resolve with American Airlines over the phone. These include:

Passport and visa issues: American Airlines is required to enforce all regulations for international travel. It is up to you to determine whether your passport is valid and whether you have the appropriate visas for your trip.

Items lost in airports and security checkpoints: If you lose an item before you enter the gate, you will need to contact the airport or TSA to report a lost item.

Problems with payment methods: If you are attempting to pay a fare or for a flight change and your payment method isn't working, you'll need to contact your financial institution.

Issues with American Airlines Flight Partners: If you book your fare through American Airlines but your flight is on one of AA's flight-sharing partners, you may need to call that airline to resolve some issues.

What Should You do if Your Call to American Airlines is Unsuccessful?

If you earned your call with American Airlines customer service and feel as though things did not go as you would have liked them to, don't give up. You still have options for getting your questions answered or an appropriate resolution to your problem.

  • Try calling American Airlines back. The next agent you speak to may have more training or experience than the person you spoke to previously. This agent may be able to resolve your problem or answer your question.
  • If calling doesn't seem to work, send American Airlines an email. The advantage of this method is that you will have a written record of your communications with American Airlines. This can be useful if you have to escalate your case.
  • If you purchased your American Airlines travel through a travel agent or online broker, contact the agent or company you worked with. They may be able to intercede on your behalf.

Customer Number 800-433-7300 - by the Numbers

Номер телефона для набора
800-433-7300
Обратный звонок доступен
ДА
Звонок подхватил реальный человек
ДА
Отдел вы звоните
Бронирование
Часы работы колл-центра
24 часа, 7 дней
Лучшее время для набора
14:25
Перейдите лабиринт телефона к человеку
Нажмите 0 в каждой подсказке, игнорируя сообщения, затем 1, если рейс находится в пределах США, и 2, если рейс находится за пределами США.
Среднее ожидание
Текущее ожидание
18
Ранг (среди телефонных номеров)
1
Ранг (в целом)
1
Альтернативные методы
телефон, интернет, фейсбук, твиттер
Качество связи
82%
Качество помощи
30%
Голоса клиентов
48,652
Информация обновлена в последний раз
Sat May 23 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

American Airlines's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона American Airlines, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента American Airlines. Этот номер телефона является American Airlines лучшим номером телефона, потому что 183,324 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-433-7300, включают Problem With a Flight, Cancelled Flight, Flight Inquiry, Update Reservation, Find Itinerary и другие проблемы обслуживания клиентов. В колл-центр American Airlines, в который вы звоните, работают сотрудники из Dallas, Tuscon, North Carolina, India, Mexico, Ireland, Canada, Japan, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. В общей сложности American Airlines имеет 6 телефонных номеров. Не всегда ясно, как лучше всего общаться с American Airlines представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting American Airlines - by phone or otherwise

Хотя 800-433-7300 является лучшим бесплатным номером American Airlines, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других American Airlines клиентов, - позвонить по их 800-433-1790 номеру телефона для своего Бизнес Экстра Программа отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-433-1790 для Бизнес Экстра Программа. Если вы считаете, что эта информация неточна или знаете, как связаться с American Airlines, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for American Airlines.

What is GetHuman's Relationship to American Airlines?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like American Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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