Google Play Phone Number

Call Google Play customer service faster with GetHuman

855-836-3987
Customer service
Current Wait: 16 минут (12m avg)
Hours: 24 hours, 7 days; best time to call: 3:15pm
Get to a live person fastest: Нажмите 1, затем 2
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Reasons customers like you called recently

A desc*rcat copil meu de * ani strumbel greva de genu si el nu *tie *** a dat acolo de...
I need to speak with a a service agent about a major fraud on one of your apps
I can't download any apps or games on my phone on Google play
I am having problems adding a friend to my Family Library. My * digit CVV*Security card...
Hello.** days ago I bought from a store a Google play card for ***e,and unfortunately t...
Ich bin ein Early access Spielerin. Konnte fr*her immer die Spiele durch Early access...
I can't able to remove the card details which I have entered earlier in my google play...
mistakenly scratched some part of my google Gift card code number
Age restricted games
charges on my bank of **.** * times for something I don't know anything about.
Y my Google playcnt make payment
Can't remember password to gmail. Need to reset it.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Google Play's Phone-Based Customer Care

Google Play is Google's online mobile app and digital media marketplace. As an online marketplace that sells millions of apps and digital media products, it isn't surprising that Google Play gets a lot of requests for customer service.

Why Do People Call Google Play Customer Support?

People contact Google Play customer support for a range of reasons, including:

  • Help with using the Google Play marketplace
  • Assistance after accidentally purchasing an app or other digital product
  • Reporting fraudulent apps or digital products
  • Reporting hacked accounts
  • Help with billing issues

Best Practices for Calling Google Play Customer Service

There are several things you can do to help ensure that your conversation with Google Play customer service is handled quickly and professionally:

  • Visit the Google Play help page to begin your request for customer service. While phone-based customer service may be available, the Google Play help site can direct you to the appropriate ways of getting in touch.
  • Make sure that you have any paperwork relevant to your case accessible so that you can provide details to the customer service representative. This paperwork or documentation may include order numbers, invoices, or billing statements.
  • If you are calling for technical support, make sure your device or computer is nearby so that you can troubleshoot with the Google Play customer support agent.
  • Have pen and paper handy so that you can take notes during your conversation.

How do Consumers Feel About Calling Google Play Customer Service?

Consumers are generally satisfied with the customer service provided by Google Play, although they are not always able to resolve issues over the phone. Like many companies, Google Play often directs customers to use other means of getting in touch with customer service, including email forms.

What Kind of Issues can Google Play Customer Service Representative Resolve?

Google Play customer service representatives can resolve most issues faced by Google Play customers. These include purchasing issues, technical problems, billing inquiries and issues with account apps and fraudulent apps.

What Can't Be Resolved With a Call to Google Play Customer Service?

Google Play customer service representatives may be able to suggest workaround if a Google Play product is incompatible with your operating system or device, but they cannot "fix" an incompatibility. You may have to use a different device or operating system.

In addition, it's important to note that many apps and products sold through Google Play belong to third-party vendors. Google Play has limited involvement with these products and may not be able to provide much assistance if you are unhappy with the performance of the product that you purchased.

What Should You Do If You Have an Unsuccessful Call with Google Play?

If you end a conversation with a Google Play customer service agent and feel as though your issue was not resolved or your questions were not answered, don't give up. You may still have options.

  • First, review notes that you took during your conversation. You might spot some areas in which you and the customer support agent were unable to communicate effectively or there was a missed opportunity to provide key details about your case.
  • Next, contact Google Play again. When you connect with a customer service representative, explain that this is your second contact and that you were unable to achieve a resolution with the first agent you spoke with. This new representative may have more training and experience and be in a better position to help.
  • You could also visit Google Play's customer discussion forum. Experienced users frequent the forum and may be able to provide you with answers to your questions or suggestions for resolving your concerns.

Customer Number 855-836-3987 - by the Numbers

Номер телефона для набора855-836-3987
Обратный звонок доступенНЕТ
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора3:15 вечера
Перейдите лабиринт телефона к человекуНажмите 1, затем 2
Среднее ожидание
Текущее ожидание16
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат
Качество связи54%
Качество помощи67%
Голоса клиентов4,130
Информация обновлена в последний разWed Nov 30 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Google Play's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Google Play, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Google Play. Этот номер телефона является Google Play лучшим номером телефона, потому что 138,996 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 855-836-3987, включают Technical Support, Update Account Information, Recover Account, Refund or Suspicious Charges, Gift Card Won't Load и другие проблемы обслуживания клиентов. В колл-центр Google Play, в который вы звоните, работают сотрудники из California, India, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. Всего у Google Play есть 1 номер телефона. Не всегда ясно, как лучше всего общаться с Google Play представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Google Play - by phone or otherwise

Хотя 855-836-3987 - лучший бесплатный номер для Google Play, существует 2 всего способов связаться с ними. Следующий лучший способ поговорить со службой поддержки клиентов - это просто рассказать GetHuman о вашей проблеме и позволить нам попытаться найти лучший способ связаться с ними или найти помощь по этой конкретной проблеме. Помимо звонков, клиенты, которым нужна помощь, чаще всего обращаются за помощью через Live Chat для Customer Service. Если вы считаете, что эта информация неточна, или знаете, как связаться с Google Play другими способами, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Google Play.

What is GetHuman's Relationship to Google Play?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Google Play. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Ticketmaster Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Comcast Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Ticketmaster or Comcast. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Google Play Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Google Play contacts
Google Play номер телефонаBEST
Google Play Live Chat
General customer information

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