GameStop Phone Number

Calling GameStop customer service faster by GetHuman

800-883-8895
Customer service
Current Wait: 33 минут (33m avg)
Hours: Mon-Fri 9am-5pm, Sat 10am-3pm EST; best time to call: 9:30am
Get to a live person fastest: Нажмите 1 в первом меню.

Reasons customers like you called recently

I just had a question about something nothing is really wrong
The remaining amount of my gift card was stolen and used. I have only ever used it on m...
I was trying to do a trade at my local to buy some more ps* stuff. Then I was infotmed...
I placed an order what do you mean online for GTA five for PC. i’ve tried to contact Ga...
I need to update a shipping address on an online order before it ships out.
I placed an order for the $*** ps* bundle and the website said I should have been charg...
i ordered an xbox one that i had arranged to be delivered to my home in texas but it go...
Ho comprato una Xbox usata online ma manca un cavo
I want to know if the GameStops around my area will have any PS*s for Black Friday. I a...
Buonasera io ho ordinato un gioco da voi pagandolo in negozio ma non ho ricevuto ancora...
Pre ordered Spider-Man new game on line. Was promised it would be delivered the day it...
Where can I buy a ps*?I really want it for my younger brother who is in stage * cancer...
Our PlayStation pre order coupon has been sent to an inactive email is there anything...
Ordered the x-box series X on the *nd of November and paid in full £***.*I’ve had an or...
I want to cancel an order that keeps getting the delivery date pushed further out. I pa...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on GameStop's Phone-Based Customer Care

GameStop is a retail merchant of software, consumer electronics and video games, along with fan merchandise. With thousands of locations, as well as an e-commerce website, it isn't surprising that GameStop gets lots of calls.

Why Do People Call GameStop Customer Support?

People call GameStop customer support for a range of reasons, including:

  • Questions about products or services
  • Inquiries regarding GameStop's loyalty programs
  • Complaints or comments about stores
  • Placing orders or monitoring order status
  • Arranging for a refund or exchange
  • Monitoring the status of a refund
  • Managing GameStop gift cards
  • Website technical support

Best Practices for Calling GameStop Customer Service

GameStop does not promote its corporate customer service number. Visitor's to its website are directed to an online form or the company's social media accounts. However, there is a toll-free customer service number that is available. It provides callers with an automated menu that directs the caller to the appropriate representative or department.

If your purchase was made at a GameStop store, you may find that is easier to call the store directly. However, if that doesn't work, calling GameStop's corporate customer service might be your best option.

In addition to the general customer service number, there is also a separate number for PowerUp Rewards, GameStop's loyalty program.

Here are a few things you can do to help insure that your call to GameStop customer service goes smoothly:

  • Before calling, make sure that you have the necessary information to complete your call. This should include your order number, loyalty card number, the name and serial number of the product that you are inquiring about or any correspondence that you've received from GameStop regarding your issue.
  • If you are calling about a GameStop store, make sure you have the store address handy. Local store addresses can be found on your receipt or on the GameStop website.
  • Have a pen and paper handy when calling GameStop. Taking notes during your call can be a big help if you need to escalate your case.

How Do People Feel About Their Calls to GameStop Customer Support?

There appears to be a range of opinions on the quality of GameStop phone-based customer service. Frequent areas of concern are long wait times to talk to an agent, the politeness of agents and an ongoing problem of agents being unable to appropriately manage orders placed on the website.

What Kind of Issues Can GameStop Customer Support Resolve?

GameStop customer support agents can do things like check the status of an order, take a complaint about service at a local store, and initiate a refund for a product you bought online.

You can also ask for assistance with your loyalty club membership as well as gift cards that you've purchased. In some cases, a representative may also be able to provide assistance with using the GameStop website or helping you receive assistance with a product that does not appear to be working correctly.

What Can't Be Resolved by Phone With GameStop?

GameStop customer service representatives may be able to provide assistance with returns and status updates, but you will have to physically mail your product back to GameStop or bring the item to a GameStop store to get a refund. A GameStop agent may also have to direct you to a manufacturer if you are having difficulty operating a product that you have purchased online or through one of the company's retail stores.

What Can I Do If I Am Unhappy With My Call to GameStop?

If your call to GameStop didn't go well, don't give up on trying to resolve your concern. You still have options or resolving your situation.

First, review the notes you took during the call. If you didn't take notes, jot down what happened during your conversation with GameStop. You can refer to this in future conversations with GameStop customer service representatives.

Next, try calling back. Some customer service agents have more experience and knowledge than others. These representatives may be better able to provide assistance and resolve your complaint.

If calling doesn't work, you still have a few options. Visit GameStop online and fill out their customer service form. Another option is to get in touch via the company's social media platforms. Social media and email forms provide you with a record of your communications, which can be helpful if you need to involve a third-party, such as a credit card company, in your dispute.

Another option is to visit a GameStop store. An in-person conversation with a store associate or manager may be more effective in dealing with an issue that is not easily resolved over the phone.

Customer Number 800-883-8895 - by the Numbers

Номер телефона для набора800-883-8895
Обратный звонок доступенНЕТ
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-Пт с 9:00 до 17:00, суббота с 10:00 до 15:00 EST
Лучшее время для набора9:30
Перейдите лабиринт телефона к человекуНажмите 1 в первом меню.
Среднее ожидание
Текущее ожидание33
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, фейсбук, интернет
Качество связи64%
Качество помощи65%
Голоса клиентов7,885
Информация обновлена в последний разThu Nov 19 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

GameStop's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона GameStop, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента GameStop. Этот номер телефона является GameStop лучшим номером телефона, потому что 20,202 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-883-8895, включают Refund a Charge, Lost Gift Card, Account Access, Gift Card Code Won't Work и другие проблемы обслуживания клиентов. В колл-центр GameStop, в который вы звоните, работают сотрудники из Texas, и он открыт Mon-Fri 9am-5pm, Sat 10am-3pm EST в соответствии с требованиями клиентов. В общей сложности GameStop имеет 3 телефонных номеров. Не всегда ясно, как лучше всего общаться с GameStop представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting GameStop - by phone or otherwise

Хотя 800-883-8895 является лучшим бесплатным номером GameStop, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других GameStop клиентов, - позвонить по их 877-676-4263 номеру телефона для своего Обслуживание клиентов отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 877-676-4263 для Обслуживание клиентов. Если вы считаете, что эта информация неточна или знаете, как связаться с GameStop, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for GameStop.

What is GetHuman's Relationship to GameStop?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GameStop. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our WalMart Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Costco Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like WalMart or Costco. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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