GEICO Phone Number

Calling GEICO customer service faster by GetHuman

Current Wait: 40 минут (19m avg)
Hours: 24 hours, 7 days; best time to call: 9:00am
Get to a live person fastest: Нажмите 0, нажмите 0, нажмите 0, затем подождите

Reasons customers like you called recently

I need to speak to an agent about an auto policy cancellation.
7 часов назад
Claim went unpaid from a car accident * years ago and now the unpaid bill is on my cred...
день назад
My battery is dead and so is my phone I need Help
день назад
BATTERY IS DEAD AND SO IS PHONE ..Need roadside assistance or battery jump
день назад
need to get my car fixed, need a car rental car, your insured was at fault
день назад
****, I need a rental car this morning
день назад
I need help getting the registration and title application for my car
3 дня назад
Havent received my insurances cards
3 дня назад
Need to cancel policy
4 дня назад
my mother is biting my head off because i cant show her where today i removed a **** to...
5 дней назад
Need my bill for may...due June * don't need no late fees
5 дней назад
My vehicle is getting serviced due to an insurence claim and i need a rental
5 дней назад
Adding a vehicle to our policy
5 дней назад
I am purchasing a home and need information on home owners insurance
6 дней назад
Need a copy of the homeowner's policy. Geico keeps sending emails with nothing attached...
7 дней назад
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on GEICO's Phone-Based Customer Care

Government Employees Insurance Company, better known as GEICO, is a car insurance company that operates in the United States. With over 15 million policyholders, it isn't surprising that GEICO gets a lot of customer service requests.

Why Do People Call GEICO Customer Support?

People call GEICO customer support for a range of reasons, including:

  • Applying for a new policy
  • Canceling or a changing an existing policy
  • Questions about coverage
  • File a claim
  • Request roadside assistance
  • Questions about billing and payment issues
  • Appealing a decision

Best Practices for Calling GEICO Customer Service

Here are some tips for getting your questions answered and issues resolved quickly when you call GEICO customer service:

  • Like many large companies, GEICO has multiple divisions, each with its own customer service department. Before calling GEICO, make sure you are calling the correct number.
  • Before calling, make sure you have information and documentation relevant to your situation in front of you, including: Policy numbers, the name of your insurance agent, billing statements, police reports or citations, information from the other driver or drivers who were parties to an accident or collision, attorney information, medical bills and copies of previous correspondence between you and GEICO.
  • Have pen and paper handy so that you can take notes during your call.

It should be noted that if you are calling GEICO to purchase a policy, your call will be handled by a licensed insurance agent.

How do Consumers Feel About Calling GEICO Customer Service?

Consumer feelings about GEICO customer service varies, with some people praising the good service they've received while others express frustration over how their concerns have been treated and handled by GEICO customer service agents.

Some of the most common complaints about GEICO customer service revolves around the inability of GEICO customer service representatives to explain premium increases or to hasten roadside assistance services when customers need a tow.

What Kind of Issues can GEICO Customer Service Representative Resolve?

GEICO customer service representatives and phone-based insurance agents can address and resolve many issues, including starting, changing, and canceling policies, opening new claims, tracking claims, answering questions about coverage and premiums and researching billing transactions.

What Can't Be Resolved With a Call to GEICO Customer Service?

A GEICO customer support agent can't make determinations about insurance claims and don't set premium rates. If you are unhappy about how a claim has been handled or the fact that your insurance premiums have gone up, keep in mind that the person who answers the phone when you call had nothing to do with either decision. You may need to speak to your insurance agent or escalate your case with GEICO to achieve the resolution you want.

What Should You Do If You Have an Unsuccessful Call with GEICO?

If you get off the phone with GEICO customer service and feel as though your case has not been appropriately handled, or that your questions have not been answered, don't give up. You have several options when dealing with GEICO, so don't feel as though your last conversation with its customer service team is the last word on your issue.

  • First, review your notes from your original phone call to Geico. If you did not take notes during your call, write down what you remember from the conversation. This information can help keep your conversation on topic when you re-contact GEICO.
  • Next, call GEICO back. Keep in mind that customer service representatives have different levels of training and education, as well as experience. The next person you speak to may be able to resolve your situation, answer your question or escalate your case to an appropriate manager.
  • GEICO offers multiple contact methods. If calling doesn't seem to be working for you, consider sending an email through GEICO's online email form, getting in touch through social media or sending GEICO a letter through postal mail. One advantage of using social media or email is that you will have a written transcript of both sides of your conversation with GEICO.
  • Talk to the insurance agent who sold you your policy. He or she may be able to advocate for you.
  • If you are unable to resolve your issue after escalating your case to GEICO management, contact the agency in your state that oversees insurance companies. Filing a complaint takes time and you will likely not see an immediate result, but working through government channels can often be successful, especially if other policy-holders file similar complaints.

Customer Number 800-841-3000 - by the Numbers

Номер телефона для набора
800-841-3000
Обратный звонок доступен
ДА
Звонок подхватил реальный человек
ДА
Отдел вы звоните
Обслуживание клиентов
Часы работы колл-центра
24 часа, 7 дней
Лучшее время для набора
9:00 утра
Перейдите лабиринт телефона к человеку
Нажмите 0, нажмите 0, нажмите 0, затем подождите
Среднее ожидание
Текущее ожидание
40
Ранг (среди телефонных номеров)
1
Ранг (в целом)
1
Альтернативные методы
телефон, твиттер, интернет
Качество связи
78%
Качество помощи
35%
Голоса клиентов
34,352
Информация обновлена в последний раз
Sat May 30 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

GEICO's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона GEICO, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента GEICO. Этот номер телефона является GEICO лучшим номером телефона, потому что 286,824 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-841-3000, включают Coverage Questions, Make a Claim, Update Account Info, Cancel Policy, Refund a Charge и другие проблемы обслуживания клиентов. В колл-центр GEICO, в который вы звоните, работают сотрудники из New York, California, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. В общей сложности GEICO имеет 9 телефонных номеров. Не всегда ясно, как лучше всего общаться с GEICO представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting GEICO - by phone or otherwise

Хотя 800-841-3000 является лучшим бесплатным номером GEICO, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других GEICO клиентов, - позвонить по их 866-218-5964 номеру телефона для своего новые клиенты отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 866-218-5964 для новые клиенты. Если вы считаете, что эта информация неточна или знаете, как связаться с GEICO, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for GEICO.

What is GetHuman's Relationship to GEICO?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GEICO. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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