State Farm Phone Number

Calling State Farm customer service faster by GetHuman

888-559-1922
Customer service
888-204-8759
New customers
Current Wait: 7 минут (6m avg)
Hours: Mon-Fri 6am-11pm CST; best time to call: 9:45am
Get to a live person fastest: Нажмите 1 для платежей, 0 для технической поддержки

Reasons customers like you called recently

need to submit documents to get wrecked car paid off*Claim * ****S*** M
I need to cancel my with draw for insurance and I will call in and pay it thanks.
does my homeowners cover having my fuse box electric service upgraded
I never got my check my claim number is **-**Z*-**P. Was *onderkng if you guys do direc...
I did not authorize the payment for ***.** to Cross Country Motor Club. I would appreci...
I need to speak to a human. I need my insurance card and I need to make a payment
Richard E Marasi ********** tree down and possible roof damage
Have damage to the bed side of my truck.
This message is in regards to claim ***B****H* handled by Carol Silverman.** I, the pla...
I would like to sign up for email billing on my account.
trying to reach Amber, one of your agents. Claim **-**M*-**X. please ask her to call Mr...
Need to switch insurance to new state
I would like to find a quote On a car
Not receiving email bill statements in time to pay before due date. Ex: Rec'd email bil...
Not receiving billing statements in time for me to pay by due date. Ex: Received email...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on State Farm's Phone-Based Customer Care

State Farm is a major insurance and financial services company in the United States. As one of the oldest and most respected companies of its type, it is not surprising that State Farm gets a lot of requests for customer service each and every day.

Why Do People Call State Farm Customer Support?

People call State Farm for a range of reasons, including:

  • Getting information about products and services
  • Starting a new policy or services
  • Making policy and account changes
  • Canceling accounts or policies
  • Troubleshooting and technical support
  • Filing a claim
  • Getting information on a claim
  • Making financial transactions
  • Finding an agent
  • Getting roadside assistance

Best Practices for Calling State Farm Customer Service

There are several things that you can do to help ensure that your call to State Farm is handled quickly and professionally:

  • Make sure that you are calling the correct number. Like many large companies, State Farm has multiple divisions, each with its own customer service department. You can find the number for your preferred department on the company's website, on your insurance card or billing statements.
  • Gather relevant documentation before calling. Documentation may include your insurance card, account number, name and contact information for your insurance agent, documentation regarding a claim, billing statements and any previous correspondence about your situation.
  • Have pen and paper handy for taking notes. Notes can be useful if you have to escalate your case.

How do Consumers Feel About Calling State Farm Customer Service?

State Farm has a strong reputation for excellent customer service. In addition, online and off-line searches do not reveal any patterns of reports from dissatisfied customers. This indicates that most people who call State Farm are generally satisfied with the level of support received from phone-based agents.

What Kind of Issues can State Farm Customer Service Representative Resolve?

State Farm phone-based agents are trained to resolve most issues faced by customers, including providing assistance with finding an insurance agent, working to open, change or cancel policies and accounts, assist with opening and processing claims, providing claim status, addressing technical support issues, taking action in cases of fraud, hacking or identity theft, and researching billing issues.

What Can't Be Resolved With a Call to State Farm Customer Service?

State Farm's phone-based agents are not in the position to negotiate your rates or to make decisions about claims. If you are concerned or upset about your rates or the status of a claim, keep in mind that a customer service representative cannot resolve such concerns to your satisfaction. Instead, you may want to file a request or appeal with the company so that somebody with authority can address your concerns. You may also wish to speak with your insurance agent who may likewise be in a better position to provide a real resolution.

If you are calling for technical support because State Farm's website or mobile app is incompatible with the device or computer that you are using, keep in mind that the customer service representative may be able to suggest a workaround, but that an incompatibility with your equipment is not always easily resolved. You may have to replace your equipment, or work with the manufacturer of your device to come up with a solution.

What Should You Do If You Have an Unsuccessful Call with State Farm?

If you get off the phone with a State Farm customer service representative and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.

First, take some time to review the notes you took during your call. If you did not take notes, jot down what you remember. Doing this may help you identify areas of miscommunication or misunderstanding. Identifying these areas can be helpful as you follow up.

Call State Farm back. Explain that this is your second call and that you are unable to get what you needed during the first call. Customer service representatives have different levels of training and experience, and the next person you speak to may be in a better position to understand and resolve your concern. You may also want to describe the kind of resolution you'd like, so that you and the representative are working toward a common goal.

If a second call does not work, try getting a hold of State Farm in another way. For example, you could email State Farm, which has the advantage of providing you with a written transcript of your communications with the company.

If you are unable to get State Farm to respond appropriately, try contacting your insurance agent. He or she may be willing to advocate on your behalf. Another possibility is to contact the state agency in your area that governs insurance companies. While this can be a slow process, filing a complaint and pursuing it may be the most effective way of dealing with a serious and complex insurance or financial matter.

Customer Number 888-559-1922 - by the Numbers

Номер телефона для набора888-559-1922
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-пт с 6:00 до 23:00 EST
Лучшее время для набора9:45
Перейдите лабиринт телефона к человекуНажмите 1 для платежей, 0 для технической поддержки
Среднее ожидание
Текущее ожидание7
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, электронная почта, твиттер, веб
Качество связи53%
Качество помощи64%
Голоса клиентов3,512
Информация обновлена в последний разSat Nov 28 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

State Farm's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона State Farm, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента State Farm. Этот номер телефона является State Farm лучшим номером телефона, потому что 29,754 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 888-559-1922, включают Complaint, Coverage Questions, Cancel or Change Account, Renew Coverage, File a Claim и другие проблемы обслуживания клиентов. В колл-центр State Farm, в который вы звоните, работают сотрудники из Massachusetts, California, Illinois, Florida, и он открыт Mon-Fri 6am-11pm CST в соответствии с требованиями клиентов. В общей сложности State Farm имеет 5 телефонных номеров. Не всегда ясно, как лучше всего общаться с State Farm представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting State Farm - by phone or otherwise

Хотя 888-559-1922 является лучшим бесплатным номером State Farm, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других State Farm клиентов, - позвонить по их 888-204-8759 номеру телефона для своего Зарегистрируйтесь для автострахования отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 888-204-8759 для Зарегистрируйтесь для автострахования. Если вы считаете, что эта информация неточна или знаете, как связаться с State Farm, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for State Farm.

What is GetHuman's Relationship to State Farm?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like State Farm. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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