DISH Phone Number

Call DISH customer service faster with GetHuman

800-333-3474
Customer service
888-615-0295
новые клиенты
Current Wait: 21 минут (6m avg)
Hours: 24 hours, 7 days; best time to call: 9:05am
Get to a live person fastest: Нажмите 1, затем 1, 0 # каждый раз, когда он запрашивает номер счета, затем 2 ИЛИ Нажмите 1, затем полностью игнорируйте запросы - просто подождите, в конце концов, человек ответит.

Reasons customers like you called recently

How much would my bill go up if I got hbo
I wanted to chat with someone to see how long it might be before I hear back about a jo...
I had my DVR box replaced this week and I don't like the voice remote. I would like to...
my joey won't link to my receiver. I had the same problem once before and a dish techni...
Im a new customer it seems your representatives have targeted a older crowd. Well it s...
My wife received a debt collection bill for Dish service in the mail today. We have not...
hello*Money has been taken on my bank account from roblux.*I did not buy anything on ro...
A download link was sent to *****@***.com for a return shipping label. The link did no...
I recieved packing g box for my dish equipment return but no shipping label
Tech did not put dish satellite in the ground. It is flimsy which means it will come ou...
I talked to an Agent a couple of weeks ago. He said he was setting up a person to pick...
I want to return the Sound System that was purchased a few weeks ago. The remote will n...
I want to return my Sound System I purchased through you about a month ago. I tried cal...
i want to pay my bill
Last week I had a technician out to my house to trouble shoot a problem I was having wi...
See more recent reasons for calling

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How to call DISH

Our Editor's Notes on DISH's Phone-Based Customer Care

DISH is a provider of satellite television, Internet, and streaming services. Also known as DISH Network, the company provides its millions of subscribers with a range of customer service options, including email, chat-based, social media and phone support.

Why Do Customers Call DISH?

Customers call DISH for a range of reasons, including:

  • Beginning, changing or discontinuing service
  • Problems with video or audio reception
  • Bandwidth or connectivity issues
  • Malfunctioning or damaged equipment
  • Billing issues
  • Changing personal information, such as a name, address, or phone number

DISH maintains separate numbers for customers and those who want to order service for the first time. However, it is possible to get your call routed to the correct department via the voicemail system service for either number. In addition, the DISH customer service voicemail system allows callers to continue communication in either English or Spanish.

You can use the voicemail system to have your call directed to the right customer service representative. However, if you want to speak to a real person as soon as possible, you can indicate your language preference and ignore prompts. Eventually, a real person will get on the line. The other option is to hit the 0 each time the automated system asks you to make a choice.

Does DISH Operate Call Centers in the United States?

Yes! DISH operates nine call centers in the United States and 24/7 technical support is available. Customer service for non-technical issues is available by phone from 8 am to 12 midnight eastern time every day, including weekends. In addition, DISH states on its website that human beings, not AI chatbots, handle support requests.

DISH makes a point of integrating customer service into its business culture. DISH's Base Camp program requires its corporate employees to work alongside customer service representatives and technicians so that corporate team members have a solid understanding of the customer base as well as the work of front-line employees.

How Do Customers Feel About DISH Phone-Based Customer Service?

Many customers have been quite vocal on social media and elsewhere about their appreciation of DISH's customer service. DISH has won an award from J.D. Power for customer service.

Still, there are cases in which DISH customers have been left unhappy or dissatisfied with the service provided by the company's telephone customer service representatives.

Real-Life Examples

A Twitter user once confronted DISH with a bad customer service experience: He had to discontinue his service and called DISH to cancel. The customer service representative would not listen and kept talking over him.

While the television and Internet industries are plagued with complaints regarding overzealous representatives who try to retain customers, DISH publicly acknowledged the problem and pledged to work with the customer.

There is another online report of a man who failed to understand that DISH charges for certain technician visits, even though this information is stated in the DISH customer agreement.

When he received a bill for the charge, he contacted DISH by email and the charge was removed. While it is debatable as to whether he should be been charged for the visit, which involved an equipment upgrade, DISH was willing to go the extra mile for a customer.

What Sort of Issues Can DISH Customer Service Resolve Over the Phone?

DISH can resolve a range of issues over the phone, including:

  • Billing and payment issues.
  • Selecting or changing a plan
  • Some technical troubleshooting
  • Arranging for the delivery or return of equipment
  • Setting up and changing installation or maintenance appointments
  • Answering questions about your service, including available programming

Unfortunately, there may be some issues are that difficult or impossible to resolve over the phone, including service issues caused by damaged or malfunctioning equipment. Still, DISH customer service can assist you in arranging for a technician to visit your home to address the matter.

What Can I do if DISH Phone-Based Customer Service Doesn't Resolve my Issue?

While DISH's customer service team has a good reputation, there are situations in which a customer hangs up the phone feeling dissatisfied. If you find yourself in this situation, there are several things you can do to address the situation. These include talking to a different representative, asking your local reseller for help and using a different contact method.

Before trying any of the suggestions below, consider jotting down some notes about your situation or problem, the resolution you'd like, and what went wrong during your original call. By having this information in front of you during your next contact with DISH, you may be able to more effectively communicate your needs and get your issue resolved.

Try Calling Again

Sometimes calling back and talking to a different representative can make a huge difference in your experience with DISH. Representatives are human beings and some may be better than others at understanding your concerns and escalating the situation if necessary.

Contact DISH Via Chat, Email or Social Media

DISH doesn't require its customers to resolve issues via its telephone system. You can contact DISH via its live online chat option, email, or social media accounts.

Email, chat and social media have some advantages over telephone-based customer service. If your situation is complicated, it may be easier to write out what has happened and communicate with a representative that way. In addition, text-based communication provides you with a record of the conversation, which may be useful if you have to escalate the issue.

Contact Your Reseller

DISH sells its services directly to consumers as well as through a network of resellers. If you purchased your DISH service through a reseller, consider contacting that company for help. While the reseller is not DISH, its staff may be able to suggest a solution or contact DISH to advocate on your behalf.

Customer Number 800-333-3474 - by the Numbers

Номер телефона для набора800-333-3474
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора9:05
Перейдите лабиринт телефона к человекуНажмите 1, затем 1, 0 # каждый раз, когда он запрашивает номер счета, затем 2 ИЛИ Нажмите 1, затем полностью игнорируйте запросы - просто подождите, в конце концов, человек ответит.
Среднее ожидание
Текущее ожидание21
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, электронная почта, Интернет, Facebook
Качество связи78%
Качество помощи81%
Голоса клиентов6,952
Информация обновлена в последний разWed Jul 28 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

DISH's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона DISH, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента DISH. Этот номер телефона является DISH лучшим номером телефона, потому что 32,016 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-333-3474, включают Account Access, Overcharge on Account, Cancel Service, Transfer Service, Lower My Bill и другие проблемы обслуживания клиентов. В колл-центр DISH, в который вы звоните, работают сотрудники из Colorado, New York, Texas, New Jersey, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. В общей сложности DISH имеет 5 телефонных номеров. Не всегда ясно, как лучше всего общаться с DISH представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting DISH - by phone or otherwise

Хотя 800-333-3474 - лучший бесплатный номер для DISH, существует 11 всего способов связаться с ними. По мнению других DISH клиентов, следующий лучший способ поговорить со своей службой поддержки - позвонить на их номер телефона 888-615-0295 своего отдела новые клиенты. Помимо звонков, следующий излюбленный вариант для клиентов, которым нужна помощь, - это через 888-615-0295 для новые клиенты. Если вы считаете, что эта информация неточна, или знаете о других способах связи с DISH, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for DISH.

What is GetHuman's Relationship to DISH?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DISH. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DISH Contact Info

All DISH contacts
DISH номер телефонаBEST
DISH Live Chat
DISH Поддержка по электронной почте
DISH Справочная служба
DISH в FB / Messenger
General customer information

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