DISH Phone Number

Calling DISH customer service faster by GetHuman

800-333-3474
Customer service
888-615-0295
New customers
Current Wait: 15 минут (8m avg)
Hours: 24 hours, 7 days; best time to call: 9:05am
Get to a live person fastest: Нажмите 1, затем 1, 0 # каждый раз, когда он запрашивает номер счета, затем 2 ИЛИ Нажмите 1, затем полностью игнорируйте запросы - просто подождите, в конце концов, человек ответит.

Reasons customers like you called recently

Trying to get return label to return a new dish receiver I don't want. I can't have Sec...
Yesterday I spent an hour and a half trying to change my auto pay from Chase. In the p...
ihave been along time subsciber to dish always paid my bill on time and you raise my ra...
I have been a dish customer now for a few years. I must say the first two years were gr...
I want to cancel my service
I was conversing with a Dish agent and got cut off before I could get a definite answer...
When i signed up less than a week ago there was nothing alerting me that if i select...
For the year of **** I was charged $**.***month every month but for **** my back accoun...
my power went out. when power was restored I got a code *** on my TV now I'm unable to...
I am not interested at my age when you change or upgrade ur system i have to spend hour...
Setting up replacement VCR receiver box:**. Receiver not Activated**. Internet not Conn...
Where is my SEC channel? *** and *** are missing.
I have a question, for the year of **** every payment was $***** except for two which e...
My issue is that we live in East Texas and Not only have we lost Fox SW now , local ch...
Instaled otr and not getting it on my receiver in my cabin away from home
See more recent reasons for calling

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How to call DISH

Our Editor's Notes on DISH's Phone-Based Customer Care

DISH is a provider of satellite television, Internet, and streaming services. Also known as DISH Network, the company provides its millions of subscribers with a range of customer service options, including email, chat-based, social media and phone support.

Why Do Customers Call DISH?

Customers call DISH for a range of reasons, including:

  • Beginning, changing or discontinuing service
  • Problems with video or audio reception
  • Bandwidth or connectivity issues
  • Malfunctioning or damaged equipment
  • Billing issues
  • Changing personal information, such as a name, address, or phone number

DISH maintains separate numbers for customers and those who want to order service for the first time. However, it is possible to get your call routed to the correct department via the voicemail system service for either number. In addition, the DISH customer service voicemail system allows callers to continue communication in either English or Spanish.

You can use the voicemail system to have your call directed to the right customer service representative. However, if you want to speak to a real person as soon as possible, you can indicate your language preference and ignore prompts. Eventually, a real person will get on the line. The other option is to hit the 0 each time the automated system asks you to make a choice.

Does DISH Operate Call Centers in the United States?

Yes! DISH operates nine call centers in the United States and 24/7 technical support is available. Customer service for non-technical issues is available by phone from 8 am to 12 midnight eastern time every day, including weekends. In addition, DISH states on its website that human beings, not AI chatbots, handle support requests.

DISH makes a point of integrating customer service into its business culture. DISH's Base Camp program requires its corporate employees to work alongside customer service representatives and technicians so that corporate team members have a solid understanding of the customer base as well as the work of front-line employees.

How Do Customers Feel About DISH Phone-Based Customer Service?

Many customers have been quite vocal on social media and elsewhere about their appreciation of DISH's customer service. DISH has won an award from J.D. Power for customer service.

Still, there are cases in which DISH customers have been left unhappy or dissatisfied with the service provided by the company's telephone customer service representatives.

Real-Life Examples

A Twitter user once confronted DISH with a bad customer service experience: He had to discontinue his service and called DISH to cancel. The customer service representative would not listen and kept talking over him.

While the television and Internet industries are plagued with complaints regarding overzealous representatives who try to retain customers, DISH publicly acknowledged the problem and pledged to work with the customer.

There is another online report of a man who failed to understand that DISH charges for certain technician visits, even though this information is stated in the DISH customer agreement.

When he received a bill for the charge, he contacted DISH by email and the charge was removed. While it is debatable as to whether he should be been charged for the visit, which involved an equipment upgrade, DISH was willing to go the extra mile for a customer.

What Sort of Issues Can DISH Customer Service Resolve Over the Phone?

DISH can resolve a range of issues over the phone, including:

  • Billing and payment issues.
  • Selecting or changing a plan
  • Some technical troubleshooting
  • Arranging for the delivery or return of equipment
  • Setting up and changing installation or maintenance appointments
  • Answering questions about your service, including available programming

Unfortunately, there may be some issues are that difficult or impossible to resolve over the phone, including service issues caused by damaged or malfunctioning equipment. Still, DISH customer service can assist you in arranging for a technician to visit your home to address the matter.

What Can I do if DISH Phone-Based Customer Service Doesn't Resolve my Issue?

While DISH's customer service team has a good reputation, there are situations in which a customer hangs up the phone feeling dissatisfied. If you find yourself in this situation, there are several things you can do to address the situation. These include talking to a different representative, asking your local reseller for help and using a different contact method.

Before trying any of the suggestions below, consider jotting down some notes about your situation or problem, the resolution you'd like, and what went wrong during your original call. By having this information in front of you during your next contact with DISH, you may be able to more effectively communicate your needs and get your issue resolved.

Try Calling Again

Sometimes calling back and talking to a different representative can make a huge difference in your experience with DISH. Representatives are human beings and some may be better than others at understanding your concerns and escalating the situation if necessary.

Contact DISH Via Chat, Email or Social Media

DISH doesn't require its customers to resolve issues via its telephone system. You can contact DISH via its live online chat option, email, or social media accounts.

Email, chat and social media have some advantages over telephone-based customer service. If your situation is complicated, it may be easier to write out what has happened and communicate with a representative that way. In addition, text-based communication provides you with a record of the conversation, which may be useful if you have to escalate the issue.

Contact Your Reseller

DISH sells its services directly to consumers as well as through a network of resellers. If you purchased your DISH service through a reseller, consider contacting that company for help. While the reseller is not DISH, its staff may be able to suggest a solution or contact DISH to advocate on your behalf.

Customer Number 800-333-3474 - by the Numbers

Номер телефона для набора800-333-3474
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора9:05
Перейдите лабиринт телефона к человекуНажмите 1, затем 1, 0 # каждый раз, когда он запрашивает номер счета, затем 2 ИЛИ Нажмите 1, затем полностью игнорируйте запросы - просто подождите, в конце концов, человек ответит.
Среднее ожидание
Текущее ожидание15
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, электронная почта, Интернет, Facebook
Качество связи62%
Качество помощи57%
Голоса клиентов6,975
Информация обновлена в последний разSun Nov 22 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

DISH's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона DISH, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента DISH. Этот номер телефона является DISH лучшим номером телефона, потому что 32,016 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-333-3474, включают Cancel Service, Lower My Bill, Transfer Service, Overcharge on Account, Account Access и другие проблемы обслуживания клиентов. В колл-центр DISH, в который вы звоните, работают сотрудники из Colorado, New York, Texas, New Jersey, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. В общей сложности DISH имеет 5 телефонных номеров. Не всегда ясно, как лучше всего общаться с DISH представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting DISH - by phone or otherwise

Хотя 800-333-3474 является лучшим бесплатным номером DISH, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других DISH клиентов, - позвонить по их 888-615-0295 номеру телефона для своего новые клиенты отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 888-615-0295 для новые клиенты. Если вы считаете, что эта информация неточна или знаете, как связаться с DISH, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for DISH.

What is GetHuman's Relationship to DISH?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DISH. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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