Boost Mobile Phone Number

Calling Boost Mobile customer service faster by GetHuman

888-266-7848
Customer service
Current Wait: 24 минут (16m avg)
Hours: Mon-Fri 4am-8pm, Sat-Sun 4am-7pm PST; best time to call: 8:00am
Get to a live person fastest: Введите 10-значный номер телефона или #, чтобы стать новым клиентом.

Reasons customers like you called recently

Just wanted to get an extension until *:**pm today
19 часов назад
I Need extension on bill what do o do ?
21 час назад
When I try to turn on my hotspot it says contact carrier
21 час назад
Extension due to xovid **
день назад
I wanted to kno if I can get a extension for my bill due to can’t work due to xovid **
день назад
Helping my brother with his boost mobile iPhone...he has not been able to use it to cal...
день назад
I cant get a sales rep to help me since Thursday The boost website took money * times b...
день назад
U locked my iPhone from carrier lock can u unlock my iphone the iPhone is from boost
день назад
I want my acc number please
день назад
Boost took my account balance of $***.** because I did not add more funds within ** day...
день назад
My phone has no service can’t make or receive calls I think my SIM card is lock
2 дня назад
My lg Stylo * has no service but it has internet connection
2 дня назад
Need to speak with a representative
2 дня назад
Does boost mobile have a fraud protection so no one can get a persons info
3 дня назад
Retrieve unlock code to use phone with another service provider??? It has been over a y...
3 дня назад
See more recent reasons for callingHelp me with my issue
How to call Boost Mobile

Our Editor's Notes on Boost Mobile's Phone-Based Customer Care

Boost Mobile is a low-cost, prepaid wireless service operating in the United States. Many customers are attracted to Boost due to its affordable wireless options and services, which is why Boost Mobile offers comprehensive phone-based customer support.

Why do People Call Boost Mobile Customer Support?

People call Boost Mobile Customer support for a range of reasons, including:

  • Setting up new service
  • Changing or canceling service
  • Purchasing new devices
  • Questions about bills and charges
  • Technical support
  • Arranging for the return, upgrade, or replacement of a device

Boost Mobile Telephone Customer Service Hours

Live telephone help is available for Boost Mobile customers Monday through Friday from 4 am to 8 pm Pacific time and Saturday and Sunday 4 am to 7 pm Pacific time. Customers with Android devices can dial 611 to be connected with Boost Mobile's customer care department.

How do Customers Feel About Boost Mobile Customer Service?

Many customers report frustration with Boost Mobile customer service, though it should be noted that the company also has many supporters as well. Because Boost is a prepaid, budget company, Boost does not have the extended phone support hours that some wireless companies provide.

Other complaints include inconsistent information from phone representatives as well as difficulty working through the system menu to get to a live operator.

Online Mentions of Boost Mobile Customer Service

In one case, a Boost Mobile customer reported that her phone had a broken screen, making it impossible for her to read text messages. Unfortunately, Boost Mobile customer support staff didn't understand this and kept sending her security codes via text, which she could not read due to the broken screen.

Another report was from a customer who purchased a pre-owned iPhone from Boost Mobile online. The phone did not work when she received it and was told by multiple Boost Mobile customer support representatives that a new phone was being shipped.

Eventually, a supervisor told her that she had received incorrect information from the representatives and that she would have to go through their warranty management company for a replacement.

What Kind of Services Can Boost Mobile Phone Representatives Provide?

A Boost Mobile phone representative can provide the following services:

  • Start service
  • Explain different plans and services
  • Sign you up for different plans and services
  • Answer questions about billing and charges
  • Investigate billing disputes
  • Help you purchase new devices
  • Sell you a Boost Mobile SIM card kit for the company's "Bring Your Phone" plan

What Boost Mobile Customer Service Issues Can't Be Addressed by Phone?

Most issues that customers have with their phones, mobile devices or Boost Mobile accounts can be handled by the company's phone-based customer support.

However, some issues are not resolvable over the phone. These include:

  • Broken phones that need to be replaced or fixed
  • Accessory purchases
  • Hands-on technical issues, such as putting a SIM card into a new phone if you don't feel comfortable doing this yourself.

Tip for Effective Calls to Boost Mobile Customer Service

If you call Boost Mobile from a phone associated with your account, customer support representatives should be able to locate your information after confirming your identity.

However, if your phone is broken, you may need to call from another line. In such cases, have your account number handy, a recent bill will have that information, as will your online account profile. Being able to provide your account number will help expedite your case.

What Can I do if my Call to Boost Mobile Customer Service is Unsuccessful?

Sometimes, customer service calls don't go well. Unsuccessful calls to Boost Mobile customer service can happen due to multiple factors, including poor communication or badly trained representatives.

If your call to Boost Mobile did not result in a positive resolution, write down your main problems or concerns, along with what happened during your first call.

Next, describe what you would like to happen as a result of your call. By having these details in writing, and in front of you, you may find that you are better able to communicate with Boost Mobile.

Next, try one of the following:

  • Call back and speak to a different representative. Some representatives are better trained than others and the next one you speak to may be able to sort out your issue. You may also find that you communicate better with the next representative that you speak to.
  • Communicate with Boost Mobile in writing via its live chat option, community forum, or social media accounts. Sometimes its easier to get your point across in writing. In addition, having a written record of your communication with a Boost Mobile customer service representative can be useful if the problem continues.
  • Visit a Boost Mobile retail store. You may want to call in advance to make sure that someone there can talk with you, but a live meeting with a representative can sometimes bring an issue to a quick resolution.

Customer Number 888-266-7848 - by the Numbers

Номер телефона для набора
888-266-7848
Обратный звонок доступен
НЕТ
Звонок подхватил реальный человек
ДА
Отдел вы звоните
Обслуживание клиентов
Часы работы колл-центра
Пн-Пт с 4 утра до 8 вечера, сб-вс с 4 утра до 7 вечера по тихоокеанскому времени
Лучшее время для набора
8:00 утра
Перейдите лабиринт телефона к человеку
Введите 10-значный номер телефона или #, чтобы стать новым клиентом.
Среднее ожидание
Текущее ожидание
24
Ранг (среди телефонных номеров)
1
Ранг (в целом)
1
Альтернативные методы
телефон, твиттер, фейсбук, интернет
Качество связи
71%
Качество помощи
86%
Голоса клиентов
2,014
Информация обновлена в последний раз
Sun May 31 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Boost Mobile's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Boost Mobile, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Boost Mobile. Этот номер телефона является Boost Mobile лучшим номером телефона, потому что 150,480 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 888-266-7848, включают Payment Arrangement, Transfer Service, Device Support, Lost or Broken Phone, Problem With a PIN и другие проблемы обслуживания клиентов. В колл-центр Boost Mobile, в который вы звоните, работают сотрудники из Oklahoma, Texas, Colorado, Kansas, Nevada, и он открыт Mon-Fri 4am-8pm, Sat-Sun 4am-7pm PST в соответствии с требованиями клиентов. В общей сложности Boost Mobile имеет 2 телефонных номеров. Не всегда ясно, как лучше всего общаться с Boost Mobile представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Boost Mobile - by phone or otherwise

Хотя 888-266-7848 является лучшим бесплатным номером Boost Mobile, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Boost Mobile клиентов, - позвонить по их 866-402-7366 номеру телефона для своего Общая поддержка отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 866-402-7366 для Общая поддержка. Если вы считаете, что эта информация неточна или знаете, как связаться с Boost Mobile, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Boost Mobile.

What is GetHuman's Relationship to Boost Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Boost Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Domino's Pizza Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Domino's Pizza or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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