Crypto.com Часто задаваемые вопросы для клиентов

To increase your card limit on Crypto.com, you can stake a greater amount of CRO tokens. The limit can vary based on the stakes you hold and the type of card you have chosen. Raised stakes may grant you a higher card tier, resulting in increased spending limits. Also, make sure to complete any required identity verification steps.

The "unavailable" balance typically indicates that certain funds are currently being processed, locked, or are on hold due to security or compliance measures. It may also refer to pending transactions that have not yet been finalized. If you are experiencing this issue, it’s best to review your transaction history or account activity to determine the cause.

The transfer amount may exceed the tradable amount due to various factors, such as pending transactions or limitations set by the platform for security reasons. Additionally, if there are fees associated with the transfer, those may not be included in the tradable amount, leading to a discrepancy. Always check for any fees and ensure that the funds are available for transfer.

If you have deleted your account, typically, you will not be able to use the same email address and phone number to set up a new account immediately. There may be a waiting period or specific steps you need to follow to reactivate the account using the same credentials. It's best to refer to the guidance provided in the FAQ section of the site for instructions on account recovery or re-registration.

To change your name on your Crypto.com account, you will need to provide the correct spelling and any necessary documentation for verification. Typically, this involves uploading a valid ID that reflects the desired name. Follow the instructions in your account settings or the verification section to initiate the change.