Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Обслуживание клиентов
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

I need to talk to a operator asap about why I can't get my package they want put me threw
I can’t reach a human. My package is lost.
I just upgraded to MyChoice Premium member with understanding that delivery changes wou...
I send a return merchandise back for a refund and it's been little over an month,I don...
Brought in a package that wasn’t taped-up.*I didn’t have tape. Would have been happy to...
I need the tracking info against *ZW****X**********. The destination zip code is *****.
see whats going on with my package
Tracking number over *** days old
My package states that it was delivered on ups’ tracking website. And a signature from...
Want to know where my package is it was supposed to be here today
there was no attempt to deliver my package
Please help! I grab free t tried f for t over an hour to reach a HUMAN! I accidentally...
Tracking number is **************************. Just want to talk to customer service.
I have accidentally sent the wrong item back in package ***Z**X*Y***********
Item was returned to UPS from USPS for incomplete address. Want to track package and s...
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Обслуживание клиентов
3 минут825
Обслуживание клиентов
3 минут746
Онлайн доставка и отслеживание
20 минут977
2 минут1017
10 минут1504
Обслуживание клиентов
10 минут2243
Обслуживание клиентов
<54.5 часов1070
Online Help
Обслуживание клиентов
<10 часов1784
Обслуживание клиентов
2 минут1862
Online Help
Обслуживание клиентов
<2 часов735
Задолженность на счетах
2 минут2717
Международная служба поддержки клиентов
15 минут1191

Does GetHuman work with UPS?

GetHuman does not work with UPS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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