Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Обслуживание клиентов
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

I want to speak with someone immediately regarding a missing package. The machine is no...
Failed attempt of delivery *Please ring door bell for next delivery day
I paid to have * package shipped on Friday and was given the wrong skan code.I have bee...
I simply need to change the delivery address, but the UPS website will not give the option.
Need to change customs fee's to show what the customer actually paid and I need them to...
I want to pick up my delivery from*A ups today
Package keeps getting delayed tracking number *Z**Y*************.*ETA has been changed...
Need help uploading document for my claim that I filed.
package was delivered to wrong address. need someone to pick it up. tracking *z***f...
I need to change the price on a shipment and I need to get in touch with someone so the...
Change delivery paid fee won’t change
Package says delivered nobody delivered anything
Complaint about a delivery
Need a new W-* form sent out
Hi! *I recieved invoices for delivered packets, but i chose as the payment method from...
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Обслуживание клиентов
3 минут825
Обслуживание клиентов
3 минут1095
Онлайн доставка и отслеживание
20 минут944
2 минут984
10 минут1471
Обслуживание клиентов
10 минут2210
Обслуживание клиентов
<54.5 часов1037
Online Help
Обслуживание клиентов
<10 часов1751
Обслуживание клиентов
2 минут1829
Online Help
Обслуживание клиентов
<2 часов702
Задолженность на счетах
2 минут2684
Международная служба поддержки клиентов
17 минут1224

Does GetHuman work with UPS?

GetHuman does not work with UPS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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