iTunes Phone Number

Calling iTunes customer service faster by GetHuman

800-676-2775
Customer service
Current Wait: 42 минут (38m avg)
Hours: Mon-Fri 8am to 10pm CST; best time to call: 9:05am
Get to a live person fastest: Попросите автоматизированный голос поговорить с представителем
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

Cannot remember my password for iTunes
Help with iTunes. Asked me to log in with my password to iTunes to verify account info...
My itunes account has been disabled
I’m locked out of my iTunes account and I have a pop up that tells me I need to contact...
I need to delete my debit card ending in **** . My name is Santa Crisafulli. I have ha...
Keep on getting charged for what I don’t know need to remove that from my account
My question is who do I contact: I have been looking for a DVD for Harvest Moon by N...
pre ordered an album and i can’t listen to it
Cancel recent subscriptions Made last nite & this AM Maybe scam saying phone infected w...
I can’t change my billing method because my husband the creator of acc is in jail. I wa...
I can’t change my billing method because the creator is my husband who is in jail . I...
I don't want any subscriptions!!!
I had an issue with called a subscription I had they told me it was canceled for month...
I never signed up for iTunes or bought anything so why am I being charged for something...
I'm trying to finish setting up my iPad with my new iCloud but it's telling me to conta...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on iTunes's Phone-Based Customer Care

Apple iTunes is a media player for electronic devices, including phones, tablets and computers. Users can play podcasts, movies, and music through iTunes. While Apple has announced a phase-out of iTunes, delegating different media types to different apps, there are still many devices running older operating systems that rely on iTunes.

Why Do People Call iTunes Customer Support?

People call iTunes customer support for a range of reasons, including:

  • Technical support
  • Help with a purchase
  • Malfunctioning apps
  • Concerns about erroneous charges, fraud or identity theft
  • Questions about upgrading to Apple Music, Podcasts and TV

Best Practices for Calling iTunes Customer Service

Apple provides iTunes customer service via phone. You can connect with Apple via its customer support website or directly via its toll-free number.

If you connect online, you'll be presented with a menu that asks you to describe your problem. From there, you can arrange to have Apple call you immediately, schedule a call for later, or you can submit your information so that it is ready to go when you call Apple for help.

When preparing for a call, have a pen and paper handy so that you take notes. These may come in handy if you have to escalate your case. You may also be asked for your Apple ID as well as the serial number for your product.

If you are calling Apple directly and want to get to a customer service representative quickly, try hitting ** immediately, hitting 0 at every question or saying "operator" whenever asked to describe your problem.

How Do People Feel About Their Calls to

iTunes Customer Support?

Apple generally has a reputation for providing quality customer support and the company has customer service representatives that work in call centers as well as from their homes. Those who do work from home are closely monitored to ensure quality service.

Reports from journalists testing iTunes customer service, as well as customers, are generally quite positive. Wait times are reasonable and representatives are courteous and well-trained. In addition, it is possible to schedule a call back from a customer service representative at a time that is convenient for you.

What Kind of Issues Can iTunes Customer Support Resolve?

An iTune customer support agent can resolve many technical support and billing issues, including researching unauthorized charges and questionable apps. The customer support agent can also help walk you through many common issues that people have with iTunes and the digital products used and purchased with the system.

What Can't Be Resolved by Phone with iTunes?

If your phone, computer, or mobile device is malfunctioning, you will have to seek repair services. This may mean having to visit a physical store or sending your phone in for service.

In situations where your device has been hacked and your iTunes account has been used to make unauthorized purchases, you may need to contact your bank or credit card company to obtain a speedy refund.

What Can I Do If I Am Unhappy with My Call to iTunes?

If you get off the phone with iTunes customer support and are feeling frustrated, don't give up. You may still have several options for getting your issue resolved.

First, review any notes taken during your call. If you didn't take notes, jot down what you remember before getting back in touch. Describing what went wrong in the original call can be helpful in getting your issue resolved.

Second, call Apple back or arrange for another call. The next representative that you speak to might be better trained or more experienced. He or she may be able to offer you a resolution that the other agent could not.

If a second call doesn't work, or you prefer not to call back, try visiting Apple's Support Community. Other users may be able to provide assistance or information that can help you to better understand what is going on.

Another option is to get in touch with Apple via its social media platforms on Facebook or Twitter.

Finally, you could visit an authorized Apple retailer, repair shop or an Apple Store. You may have to pay for diagnostics or a consultation, but there are situations in which meeting with an expert face-to-face will be the fastest way of taking care of your issue.

Customer Number 800-676-2775 - by the Numbers

Номер телефона для набора800-676-2775
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-пт с 8:00 до 22:00 CST
Лучшее время для набора9:05
Перейдите лабиринт телефона к человекуПопросите автоматизированный голос поговорить с представителем
Среднее ожидание
Текущее ожидание42
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, электронная почта, интернет
Качество связи40%
Качество помощи38%
Голоса клиентов40,503
Информация обновлена в последний разTue Feb 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

iTunes's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона iTunes, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента iTunes. Этот номер телефона является iTunes лучшим номером телефона, потому что 389,370 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-676-2775, включают Refund a Charge, Download Trouble, Dispute a Charge, Device Support, Change Order и другие проблемы обслуживания клиентов. В колл-центр iTunes, в который вы звоните, работают сотрудники из Massachusetts, California, и он открыт Mon-Fri 8am to 10pm CST в соответствии с требованиями клиентов. В общей сложности iTunes имеет 3 телефонных номеров. Не всегда ясно, как лучше всего общаться с iTunes представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting iTunes - by phone or otherwise

Хотя 800-676-2775 является лучшим бесплатным номером iTunes, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других iTunes клиентов, - позвонить по их 800-275-2273 номеру телефона для своего AppleCare отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через itunesstoresupport@apple.com для Customer Service. Если вы считаете, что эта информация неточна или знаете, как связаться с iTunes, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for iTunes.

What is GetHuman's Relationship to iTunes?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like iTunes. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!