US Postal Service Phone Number

Calling US Postal Service customer service faster by GetHuman

Customer service
Current Wait: 48 минут (21m avg)
Hours: Mon-Fri 8am-8:30pm, Sat 8am-6pm EST; best time to call: 8:05am
Get to a live person fastest: Для отслеживания посылки / разговора с человеком об отслеживании посылки. Если вы хотите купить марки, нажмите 2 или произнесите «Марки», а затем «Представитель». Слушай и жди, пока он заговорит. Если вы введете что-либо до этого, он ничего не сделает. Нажмите 1 для отслеживания посылки или произнесите «Отслеживание». Скажите «Представитель», и вы будете переведены в представительство

Reasons customers like you called recently

I mailed three letters on April ** and none of them have been delivered. Two of these...
Sent PRIORITY MAIL TRACKING * **** **** **** **** **** ** ... FROM CLOVIS PO. ** CARRI...
I ordered a package the delivery driver claims he attempted to drop it of but he could...
Additional Information*Your item was delivered to the front desk, reception area, or ma...
Man showed up in a white mini Cooper and tried to have me sign for a package from India...
no one on this street address North Runyan St Pensacola, fl ***** * has seen any posta...
I am missing a package I am expecting, Tracking ********************** says "Dead Mail...
Mailbox key all of a sudden don't work so I'm assuming my lock got changed. It worked y...
Lost package need help and want to come pick it up
del pkg in your faculty with no updates f or ** days . tring for * days to get someone...
track a package that seems lost
I’m tracking a package that appears to have gone to the wrong city.
I dropped a Package Off Today for Shipping. Customer changed mind. I am wanting to Canc...
I would like to view an old change-of-address order that I cannot pull up because it's...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on US Postal Service's Phone-Based Customer Care

The US Postal Service, also known as USPS, is a federal agency responsible for mail and package delivery throughout the United States. As you might expect, an agency with this much responsibility gets a lot of customer service calls.

Why Do People Call the US Postal Service for Customer Support?

People call the US Postal Service for a range of reasons, including:

  • Questions about postal rates
  • Questions about mailing restrictions on certain items or packages of large dimensions
  • Questions about mail delivery issues
  • Filing complaints about mail service
  • Inquiring about expected delivery times
  • Requesting an investigation into a package or letter that has gone missing
  • Filing an insurance claim
  • Questions about post office services, such as money orders and passport applications
  • Technical support for web-based services
  • Questions about customs
  • Questions about business accounts
  • Ordering stamps, postal supplies and packaging materials

Best Practices for Calling the US Postal Service

The US Postal Service operates multiple lines for customer service inquiries, including separate lines for ordering supplies, requesting technical support, general customer care, mail tracking, and TTY calls for the deaf and hard of hearing.

When you call, you'll be connected to an automated voice menu. If you want to speak to an agent, keep hitting "0" or say "agent" in response to a question.

Note: If you believe that your issue is primarily with your local post office, you can look up that office's number on the website and call the office directly. This can be a particularly effective approach if you know that the location has a piece of mail that you are trying to collect.

How do Callers Feel About Their Interactions with USPS Customer Service?

Customers of the USPS seem to have a range of opinions about the quality of phone-based customer service that they receive. Many note that wait times can be very long and that customer service representatives don't always have access to the kind of information that can help callers get a resolution to their issues.

What Issues can the US Postal Service Customer Support Resolve by Phone?

US Postal Service phone agents can resolve or assist with many customer service issues over the phone, including:

  • Tracking packages or requesting an investigation into a missing package
  • Assisting with suspending service to an address
  • Record a complaint about service from a postal carrier or a

What Can't Be Resolved by Phone With the US Postal Service?

Some issues with the post office can't easily be resolved over the phone. These issues usually involve purchasing some postal products, such as money orders, that have to be paid for in person.

There may also be some delivery issues that require a postal customer to physically pick up a package at a local post office.

What can I do if I am Unhappy With My Call to the US Postal Service?

If you end your conversation with the US Postal Service's phone-based customer support and feel as though you've not gotten anything accomplished, don't fret. You still have options for getting your questions answered and your issues resolved.

First, review the notes you took during your call. If you didn't take notes, write down what you remember about your call. Having this information in front of you when you get back in touch with USPS customer service can be very helpful in keeping your conversation on track.

Second, call USPS back. The next representative that you speak to may have more time on the job or better training than the person who you spoke to on your first call.

If your second call does not go well, try contacting USPS through its website's email forms. It can take a while to receive a response, but customers report that they usually do hear back eventually from a customer service representative. Another option is to get in touch through the post office's social media accounts.

Other options include visiting a local post office and speaking to someone there. Some issues may require a face-to-face meeting with an employee before they get resolved.

While the post office does have an Inspector General, this office should only be contacted if you suspect that there is a serious violation of post office policy or laws governing the delivery of mail. These issues might include the theft of mail by a postal employee or an employee's misconduct.

Customer Number 800-275-8777 - by the Numbers

Номер телефона для набора800-275-8777
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-Пт с 8:00 до 20:30, суббота с 8:00 до 18:00 EST
Лучшее время для набора8:05
Перейдите лабиринт телефона к человекуДля отслеживания посылки / разговора с человеком об отслеживании посылки. Если вы хотите купить марки, нажмите 2 или произнесите «Марки», а затем «Представитель». Слушай и жди, пока он заговорит. Если вы введете что-либо до этого, он ничего не сделает. Нажмите 1 для отслеживания посылки или произнесите «Отслеживание». Скажите «Представитель», и вы будете переведены в представительство
Среднее ожидание
Текущее ожидание48
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, фейсбук, электронная почта, интернет, твиттер
Качество связи53%
Качество помощи56%
Голоса клиентов46,237
Информация обновлена в последний разFri May 07 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

US Postal Service's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона US Postal Service, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента US Postal Service. Этот номер телефона является US Postal Service лучшим номером телефона, потому что 379,728 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-275-8777, включают Track a Package, Missing Package, Problem With a Delivery, Change of Address, Refund a Charge и другие проблемы обслуживания клиентов. В колл-центр US Postal Service, в который вы звоните, работают сотрудники из Michigan, California, и он открыт Mon-Fri 8am-8:30pm, Sat 8am-6pm EST в соответствии с требованиями клиентов. В общей сложности US Postal Service имеет 6 телефонных номеров. Не всегда ясно, как лучше всего общаться с US Postal Service представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting US Postal Service - by phone or otherwise

Хотя 800-275-8777 является лучшим бесплатным номером US Postal Service, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других US Postal Service клиентов, - позвонить по их 800-610-8734 номеру телефона для своего Частные лица отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-610-8734 для Частные лица. Если вы считаете, что эта информация неточна или знаете, как связаться с US Postal Service, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for US Postal Service.

What is GetHuman's Relationship to US Postal Service?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Postal Service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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