TurboTax Phone Number

Calling TurboTax customer service faster by GetHuman

888-777-3066
Customer service
Current Wait: 148 минут (89m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Скажите «Я не один», затем «Представитель», затем «Представитель»

Reasons customers like you called recently

I can't get my taxes filed cause it won't let me go no further I need to know what to do.
IRS said **** state tax was not filed
Tax info I have a few matters
**** federal income tax return
Still haven’t got my stimulus . In **** I filed taxes with*Turbo tax it was sent to my...
I am Trying to get my **** tax return form. *It doesn't show me the documents selection.
Have not received my second stimulus and never got email when it will be released
misplaced **** DD and would like to download it
I order a my turbo card * weeks ago cause I lost it. Still have not got it in the mail
I am trying to receive an email to update my account info to receive my stimulus check.
Questions about my tax retur
Need to know where mu card is
I received emails about my stimulus payment being reissued. I have yet to receive it. T...
One I never got my stimulus check number two from you and two I cannot sign in to do my...
I was wondering since I did my taxes with Turbo Tax, would my stimulus payment be there...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on TurboTax's Phone-Based Customer Care

TurboTax is a company that sells tax preparation software, online tax preparation and other services. As one of the best-known and respected online tax preparation and software companies in the country, it isn't surprising that TurboTax gets a lot of requests for customer support each and every day.

Why Do People Call TurboTax Customer Support?

People call TurboTax for a range of reasons, including:

  • Ordering, changing or canceling services
  • Help with deciding which tax preparation package makes the most sense for the needs of an individual, couple or business
  • Questions about tax return submission status
  • Requests for technical support
  • Billing inquiries
  • Help with hacking or identity theft issues
  • Referrals to tax professionals who may be able to assist with tax filing

Best Practices for Calling TurboTax Customer Service

There are several things that you can do to help ensure that your call to TurboTax is handled quickly and professionally:

  • Before calling, make sure that you have before calling, make sure that you have gathered relevant documentation. This might include previous year's tax returns, W-2s and other tax forms, billing statements, order confirmation emails and any previous correspondence between yourself and TurboTax regarding your concern.
  • If you are calling for technical support, have your device or computer handy so that you can troubleshoot along with the agent.
  • Have some way of taking notes during your call. Call notes can be very handy if you have to speak to more than one person or need to escalate your case.

How do Consumers Feel About Calling TurboTax Customer Service?

Research indicates that there are no patterns of complaints regarding TurboTax customer service online. This suggests that customers are generally satisfied with the level of support that they have received.

What Kind of Issues can a TurboTax Customer Service Representative Resolve?

TurboTax customer service representatives can resolve most customer issues, including providing troubleshooting and technical support, assisting customers with choosing the type of tax return package best suits their financial situation, billing issues, checking on the status of a submitted tax return and assisting with things like hacked accounts or suspected identity theft.

What Can't Be Resolved With a Call to TurboTax Customer Service?

TurboTax customer service representatives are not tax or legal professionals and they cannot provide advice on tax matters. They cannot mediate between you and the IRS or state tax authorities. They have no control over your tax return once it has been submitted to the tax authority and they are unable to expedite a refund.

If your computer or device is incompatible with TurboTax, a customer service agent may be able to suggest a workaround, but he or she cannot be responsible for completely resolving the issue with third-party products. You may need to contact the manufacturer or use a different device with TurboTax products.

If you are working with a tax professional through TurboTax, you are likely going to need to work with that individual regarding issues that you are having with their advice. Customer service representatives are not in a position to contradict the advice provided by a tax professional.

What Should You Do If You Have an Unsuccessful Call with TurboTax?

If you get off the phone with TurboTax and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.

  • First, review the notes that you took during your call. If you didn't take notes, jot down what you remember of your conversation. You may be able to identify areas of miscommunication or misunderstanding that caused the derailment of your call.
  • Next, call TurboTax back. Politely explain how your first call went awry and that you would like a resolution. Keep in mind that customer service representatives have different levels of experience and training and that this agent may be better able to understand your concerns and address your situation.
  • If a second call doesn't do the trick, try getting in touch another way. One option is to request support through TurboTax's online form. Another option is to reach out over social media: Specialists are available to answer your direct messages. In both cases, you'll have the advantage of a text-based record of your conversation.
  • Another option is to try out TurboTax's online forum. Experienced users of the software are on this forum and are available to offer suggestions on using the software and resolving any problems that you might have.

Customer Number 888-777-3066 - by the Numbers

Номер телефона для набора888-777-3066
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-пт с 8:00 до 17:00 по тихоокеанскому времени
Лучшее время для набора8:05
Перейдите лабиринт телефона к человекуСкажите «Я не один», затем «Представитель», затем «Представитель»
Среднее ожидание
Текущее ожидание148
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, фейсбук, твиттер, интернет
Качество связи60%
Качество помощи63%
Голоса клиентов5,881
Информация обновлена в последний разSat Jan 16 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

TurboTax's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона TurboTax, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента TurboTax. Этот номер телефона является TurboTax лучшим номером телефона, потому что 109,458 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 888-777-3066, включают Return issue, Account access, Technical support, Tax Question, Complaint и другие проблемы обслуживания клиентов. В колл-центр TurboTax, в который вы звоните, работают сотрудники из California, Texas, и он открыт Mon-Fri 8am-5pm PST в соответствии с требованиями клиентов. В общей сложности TurboTax имеет 2 телефонных номеров. Не всегда ясно, как лучше всего общаться с TurboTax представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting TurboTax - by phone or otherwise

Хотя 888-777-3066 является лучшим бесплатным номером TurboTax, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других TurboTax клиентов, - позвонить по их 800-446-8848 номеру телефона для своего Интуитивная поддержка отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-446-8848 для Интуитивная поддержка. Если вы считаете, что эта информация неточна или знаете, как связаться с TurboTax, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for TurboTax.

What is GetHuman's Relationship to TurboTax?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TurboTax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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