TurboTax Phone Number

Call TurboTax customer service faster with GetHuman

888-777-3066
Customer service
Current Wait: 149 минут (89m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Скажите «Я не один», затем «Представитель», затем «Представитель»

Reasons customers like you called recently

I applied for my tax return in March*April and have not received anything as of yet. *I...
I asked for a number to call I can’t receive a code your numbers all have to do with ya...
I never got four digit code and my phone doesn’t work right , PLEASE JUST GIVE ME NUMBE...
I just spoke with green dot after speaking with you my case *i is ************
I want my $*** put back on my NetSpend account I don't have the bank account but y'all...
TurboTax took *** dollars out of my personal bank account when y'all didn't even do my...
I want to know if I can buy and use one turbo tax program to file **** and **** taxes f...
Need **** taxes not in my files of turbo tax missing
I used Turbotax for the year ****. Now New Jersey has sent me that my calculations are...
My my issue is that my identity has been stolen.*I need to confirm it. I have paid for...
Need to talk to a person
I’d like an advance, but I can’t get into my account because I don’t know the password...
I wanna see my last tax returns
Finding out my balance
For a tax audit. I need the itemized (items*$amount) worksheet from the charitable cont...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on TurboTax's Phone-Based Customer Care

TurboTax is a company that sells tax preparation software, online tax preparation and other services. As one of the best-known and respected online tax preparation and software companies in the country, it isn't surprising that TurboTax gets a lot of requests for customer support each and every day.

Why Do People Call TurboTax Customer Support?

People call TurboTax for a range of reasons, including:

  • Ordering, changing or canceling services
  • Help with deciding which tax preparation package makes the most sense for the needs of an individual, couple or business
  • Questions about tax return submission status
  • Requests for technical support
  • Billing inquiries
  • Help with hacking or identity theft issues
  • Referrals to tax professionals who may be able to assist with tax filing

Best Practices for Calling TurboTax Customer Service

There are several things that you can do to help ensure that your call to TurboTax is handled quickly and professionally:

  • Before calling, make sure that you have before calling, make sure that you have gathered relevant documentation. This might include previous year's tax returns, W-2s and other tax forms, billing statements, order confirmation emails and any previous correspondence between yourself and TurboTax regarding your concern.
  • If you are calling for technical support, have your device or computer handy so that you can troubleshoot along with the agent.
  • Have some way of taking notes during your call. Call notes can be very handy if you have to speak to more than one person or need to escalate your case.

How do Consumers Feel About Calling TurboTax Customer Service?

Research indicates that there are no patterns of complaints regarding TurboTax customer service online. This suggests that customers are generally satisfied with the level of support that they have received.

What Kind of Issues can a TurboTax Customer Service Representative Resolve?

TurboTax customer service representatives can resolve most customer issues, including providing troubleshooting and technical support, assisting customers with choosing the type of tax return package best suits their financial situation, billing issues, checking on the status of a submitted tax return and assisting with things like hacked accounts or suspected identity theft.

What Can't Be Resolved With a Call to TurboTax Customer Service?

TurboTax customer service representatives are not tax or legal professionals and they cannot provide advice on tax matters. They cannot mediate between you and the IRS or state tax authorities. They have no control over your tax return once it has been submitted to the tax authority and they are unable to expedite a refund.

If your computer or device is incompatible with TurboTax, a customer service agent may be able to suggest a workaround, but he or she cannot be responsible for completely resolving the issue with third-party products. You may need to contact the manufacturer or use a different device with TurboTax products.

If you are working with a tax professional through TurboTax, you are likely going to need to work with that individual regarding issues that you are having with their advice. Customer service representatives are not in a position to contradict the advice provided by a tax professional.

What Should You Do If You Have an Unsuccessful Call with TurboTax?

If you get off the phone with TurboTax and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.

  • First, review the notes that you took during your call. If you didn't take notes, jot down what you remember of your conversation. You may be able to identify areas of miscommunication or misunderstanding that caused the derailment of your call.
  • Next, call TurboTax back. Politely explain how your first call went awry and that you would like a resolution. Keep in mind that customer service representatives have different levels of experience and training and that this agent may be better able to understand your concerns and address your situation.
  • If a second call doesn't do the trick, try getting in touch another way. One option is to request support through TurboTax's online form. Another option is to reach out over social media: Specialists are available to answer your direct messages. In both cases, you'll have the advantage of a text-based record of your conversation.
  • Another option is to try out TurboTax's online forum. Experienced users of the software are on this forum and are available to offer suggestions on using the software and resolving any problems that you might have.

Customer Number 888-777-3066 - by the Numbers

Номер телефона для набора888-777-3066
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-пт с 8:00 до 17:00 по тихоокеанскому времени
Лучшее время для набора8:05
Перейдите лабиринт телефона к человекуСкажите «Я не один», затем «Представитель», затем «Представитель»
Среднее ожидание
Текущее ожидание149
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, фейсбук, твиттер, интернет
Качество связи67%
Качество помощи70%
Голоса клиентов5,914
Информация обновлена в последний разSun Dec 04 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

TurboTax's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона TurboTax, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента TurboTax. Этот номер телефона является TurboTax лучшим номером телефона, потому что 109,458 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 888-777-3066, включают Return issue, Account access, Technical support, Tax Question, Complaint и другие проблемы обслуживания клиентов. В колл-центр TurboTax, в который вы звоните, работают сотрудники из California, Texas, и он открыт Mon-Fri 8am-5pm PST в соответствии с требованиями клиентов. В общей сложности TurboTax имеет 2 телефонных номеров. Не всегда ясно, как лучше всего общаться с TurboTax представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting TurboTax - by phone or otherwise

Хотя 888-777-3066 - лучший бесплатный номер для TurboTax, существует 6 всего способов связаться с ними. По мнению других TurboTax клиентов, следующий лучший способ поговорить со своей службой поддержки - позвонить на их номер телефона 800-446-8848 своего отдела Интуитивная поддержка. Помимо звонков, следующий излюбленный вариант для клиентов, которым нужна помощь, - это через 800-446-8848 для Интуитивная поддержка. Если вы считаете, что эта информация неточна, или знаете о других способах связи с TurboTax, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for TurboTax.

What is GetHuman's Relationship to TurboTax?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TurboTax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

TurboTax Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All TurboTax contacts
TurboTax номер телефонаBEST
TurboTax Live Chat
TurboTax Справочная служба
TurboTax в твиттере
TurboTax в FB / Messenger
General customer information

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