Netflix Phone Number

Call Netflix customer service faster with GetHuman

888-638-3549
Customer service
Current Wait: 34 минут (20m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get to a live person fastest: Нажмите 0 в каждой подсказке.
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Reasons customers like you called recently

I cannot sign into and open nexflix on my smart tv it goes as far as you sending me my...
I don't know it wants me to sign in again he'll I don't know what's going on please help
Netflix was supposed to be cancelled in August but I was charged again in September. I...
Need to change payment
Just cancel my service
I can't sign up. I need help. Call me at *** *** ****. I've been asked to enter my pa...
I want to speak to a human what happened to just calling and dialing up and somebody an...
I've paid my bill on September *th and my service is still off.
I would like to subscribe employees of a company to Netflix and wanted to inquire abou...
Sawt Al Watan Company for Artistic Production and Distribution is pleased to present to...
I want to join my partner up to my account. I can't remember my number. What do I do
I noticed yesterday that each month two different accounts of mine are both charged for...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Netflix's Phone-Based Customer Care

Netflix is a major video streaming and DVD rental service that operates in the United States and around the world. With a customer base of over 148 million, it isn't surprising that Netflix customer service gets a lot of calls every day.

Why Do People Call Netflix Customer Support?

People call Netflix customer support for a range of reasons, including:

  • Technical support with using the website as well as streaming video
  • Billing issues
  • Issues with overall service
  • Starting, changing, or ending subscriptions
  • Setting and managing parental controls
  • Issues with DVDs, delivery and returns

Best Practices for Calling Netflix Customer Service

Here are some tips for ensuring a productive call to Netflix that gets your questions answered and issues resolved:

  • Have everything in front of you that you might need during your call, including your username, any correspondence from Netflix about your situation, your credit or debit card if you are having payment issues, or financial statements that document billing errors.
  • If you are calling about a technical issue, be sure you can access your device while on the call so that you and the representative can troubleshoot the issue together.
  • Before calling, log into your Netflix account. Visit the Help page and click on the "Call Us" button. You'll be provided with a phone number to call as well as with a separate, numeric code that you should enter into the system when calling. Doing this will speed up your call.
  • Have pen and paper handy so that you can take notes. You may need to write down information about using your service properly, confirmation numbers or other details, such as the name of the customer service representative who is assisting you.

How Do Consumers Feel About Calling Netflix Customer Service?

Netflix prides itself on offering a quality customer experience and generally speaking, customers are happy with the level of customer service that Netflix provides. Wait times can vary by day and time that you are calling, but this is normal for just about every company.

What Kind of Issues can a Netflix Customer Service Representative Resolve?

A Netflix customer service representative can resolve most customer issues, including troubleshooting technical issues, researching and correcting billing problems, resetting accounts in case of hacking or fraud, and making changes to accounts, including starting or ending subscriptions.

If you have a DVD rental account with Netflix, you can ask a representative to check to see whether a DVD has been mailed or whether a return has been processed by Netflix.

What Can't Be Resolved by Phone with Netflix Customer Service?

A Netflix customer service representative will not be able to resolve issues with your equipment nor your Internet or cellular service. If it is determined that a problem with your streaming service is related to your device or devices, or your connectivity, you will need to work with your cable company, Internet provider or mobile phone company to deal with the issue.

Netflix cannot control how quickly the Postal Service delivers and returns DVD mailers. If you are having difficulty with your mail delivery, you will need to work with the post office to achieve a resolution.

What Should You do if your call to Netflix is Unsuccessful?

If you get off the phone with Netflix and feel as if you were not able to get your questions answered, or that your issue is not yet resolved, don't fret. You still have options.

  • Before re-contacting Netflix, take a few minutes to go over the notes you took during your call. If you didn't take notes, jot down what you remember from your conversation with the customer service representative. Having this information fresh in your mind will make it easier for you to explain what happened during your next call.
  • Call Netflix back. Keep in mind that agents are trained differently and some have more experience than others. The next person you speak to might be in a better position to understand your concern and resolve it then the agent who took your first call.
  • Get in touch with Netflix via its live chat service. Communicating via live chat has the advantage of giving you a transcript of what both you and the customer service representative said during your conversation. This can be useful if you have to escalate your case.

Customer Number 888-638-3549 - by the Numbers

Номер телефона для набора888-638-3549
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора8:15 утра
Перейдите лабиринт телефона к человекуНажмите 0 в каждой подсказке.
Среднее ожидание
Текущее ожидание34
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, интернет, твиттер
Качество связи52%
Качество помощи30%
Голоса клиентов29,499
Информация обновлена в последний разSun Sep 19 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Netflix's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Netflix, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Netflix. Этот номер телефона является Netflix лучшим номером телефона, потому что 309,348 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 888-638-3549, включают Cancel My Services, Account Access, Refund a Charge, Streaming or Download Trouble, Request a Show и другие проблемы обслуживания клиентов. В колл-центр Netflix, в который вы звоните, работают сотрудники из Colorado, Oregon, Michigan, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. В общей сложности Netflix имеет 4 телефонных номеров. Не всегда ясно, как лучше всего общаться с Netflix представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Netflix - by phone or otherwise

Хотя 888-638-3549 - лучший бесплатный номер для Netflix, существует 7 всего способов связаться с ними. По мнению других Netflix клиентов, следующий лучший способ поговорить со своей службой поддержки - позвонить на их номер телефона 800-585-8131 своего отдела Обслуживание клиентов. Помимо звонков, следующий излюбленный вариант для клиентов, которым нужна помощь, - это через 800-585-8131 для Обслуживание клиентов. Если вы считаете, что эта информация неточна, или знаете о других способах связи с Netflix, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Netflix.

What is GetHuman's Relationship to Netflix?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Netflix. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Netflix Contact Info

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