Lyft Phone Number

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Reasons customers like you called recently

I need to speak with someone that works for Lyft
Mi nombre es Hector aput soy chofer de lyft, necesito que me env*en los documentos para...
I have ordered a lift at ****pm didn't show I ordered a nother one at ***pm never showe...
I'd like to close my Lyft Pink membership account before renewal date.
Take the Hold Off My Card Now I Have No Money to wait or I'm Going to Sue Lyft !!!!
I just felt like I was overcharged on my last ride it was **.** that is to much I want...
Yesterday, I scheduled a ride for today (*********) at *:**. However I have not been as...
I was notified my payment method was declined. I need to have the charge charged again
I have emailed back and forth with Lyft over being charged * times for * ride. I will b...
I will coy and paste All the going back and forth. I'm to the point of filing a complai...
On Saturday my card was charged for ** dollars and some change at **:** and I was home...
I recently saw a number u can use if u don't have an iPhone to order a ride? how can I...
Lyft charged me for a ride but is saying i never paid for it and my app says i need to...
I was charged twice for the same ride, on the same day. On February **rd, I was charged...
Hi I just had a ride today for $*,**! I noticed there was a hold on the payment. I was...
See more recent reasons for calling

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Our Editor's Notes on Lyft's Phone-Based Customer Care

Lyft is a rideshare company that operates in the United States and Canada. The company has a particularly significant presence in the U.S., so it is not surprising that there are many people who try getting in touch with Lyft each and every day.

Like many Internet-native companies, Lyft offers only limited phone support, preferring to interact with riders via its app, social media accounts, or website. While it is possible to receive phone-based customer support, calls must be initiated through Lyft's app.

Why Do People Call Lyft Customer Support?

Riders call Lyft customer support for many reasons, including:

  • Driver complaints or concerns
  • Questions about credit card charges
  • Questions about the specific fare amount charged
  • Technical support
  • Questions about coverage in a specific area
  • Lost property questions
  • Lyft Pink program questions

Lyft offers a detailed website that offers information and answers to many questions. If you are frustrated about not being able to call Lyft directly, a visit to the website might be a good idea.

Best Practices for Calling Lyft Customer Support

Because Lyft does not have a phone number that you can call for customer support, you'll need to request help through their app. To do this, you'll need enter the app and answer a series of questions. While it may be possible to request a call if you have a major safety issue, Lyft support is via email only. If you do have an urgent safety issue, you may be asked to enter your cell phone number so that a member of the Lyft team can call you back.

The Lyft app also has an in-car safety feature that will connect you with ADT security professionals who can contact 911 on your behalf. This service has a silent option that signals ADT that you cannot speak. ADT will then inform local law enforcement of your car's location so that you can get help.

How Do People Feel About Their Calls to Lyft Customer Service?

Many people have expressed frustration at Lyft's failure to offer phone-based customer service and are unhappy with being primarily relegated to text and email-based support. However, some people have noted that Lyft's responses to concerns seem to come from human beings who don't simply offer scripted responses.

Media Reports

Some media reports have focused on Lyft failing to appropriately address driver safety concerns, even when a rider was potentially in danger. In one case, a driver became aggressive with a female rider who ended up having to jump out of a moving vehicle. She reported the incident to Lyft, yet was still charged for the ride.

What Kind of Issues Can Lyft Address Via Phone-Based Customer Support?

Lyft offers phone-based customer support to riders under very limited circumstances, primarily around urgent safety issues. If you are a rider in a Lyft vehicle and have reason to believe that your driver, or the driver's vehicle, presents a danger to the public, you should report the situation to 911 and then contact Lyft through its app-based help service. Request a call and explain what happened to the representative.

What Issues Can't Be Resolved Over the Phone with Lyft?

Other issues, such as customer service, complaints about drivers that aren't urgent or that affect public safety, credit card disputes or general questions must be handled via Lyft's app-based customer service.

What Do I Do if Unhappy with a Call to Lyft Customer Service?

If you end a call with Lyft customer support and still feel as though your concerns have not been resolved appropriately, there are several things that you can do to address the situation.

  • Safety situations are serious. If you feel that Lyft has not addressed your concerns and feel that an urgent issue of public safety remains, contact law enforcement in your area.
  • Try contacting Lyft again. A different representative may have more training or education and could help resolve your concern.
  • Contact Lyft through its social media platforms. A social media specialist may be more receptive and proactive. Text-based communications have the advantage of providing you with a record of your communication, which can be useful if you have to escalate your case.
  • If your city has a government agency with oversight over rideshare services, file a complaint with that agency. While agency workers may not be able to address your individual concern, enough complaints against Lyft or a Lyft driver may result in Lyft taking action to resolve the situation.
  • Try sending Lyft a letter via postal mail. While this is time-consuming and you may not receive a quick response, it may be an effective way of demonstrating that the matter concerns you and that you want to see it addressed.

Lyft's Best Toll-Free/800 Customer Phone Number

Вы пришли сюда, чтобы увидеть номер телефона Lyft, текущее время ожидания в режиме реального времени и способ пропустить прямо по телефонным линиям, чтобы получить право на агента Lyft. Есть хорошие и плохие новости: плохие новости в том, что у них нет номера телефона, но хорошо то, что мы все равно знаем, как связаться с Lyft и помочь вам с вашей проблемой. За последние 18 месяцев 564,714 таких клиентов, как вы, пришли на поиски номера телефона для Lyft и помогли нам подтвердить, что его нет. К распространенным причинам, по которым люди пытаются позвонить в Lyft отдел поддержки клиентов, относятся Problem With the App, Left Something In Ride, Dispute a Charge, Problem With a Ride, Deactivated Account и другие проблемы обслуживания клиентов. Вместо того, чтобы пытаться позвонить Lyft, мы рекомендуем вам сообщить нам о своей проблеме, а затем, возможно, связаться с ними через Интернет или Twitter. К сожалению, сейчас Lyft не имеет телефонных номеров. Не всегда понятно, как лучше всего общаться с Lyft представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Lyft - by phone or otherwise

Хотя Lyft не имеет бесплатного номера, существует всего 1 способ связаться с ними. По словам других Lyft клиентов, следующий лучший способ поговорить со своей службой поддержки - это рассказать GetHuman о вашей проблеме выше и позволить нам найти кого-то, кто поможет вам. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - это Online Help для Customer Service. Если вы считаете, что эта информация неточная или знаете, как связаться с Lyft, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Lyft.

How GetHuman Helps If Lyft Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Lyft, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Citibank Phone Number page. Or our CenturyLink Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Lyft customers like yourself.

What is GetHuman's Relationship to Lyft?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Lyft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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