Lyft is a rideshare company that operates in the United States and Canada. The company has a particularly significant presence in the U.S., so it is not surprising that there are many people who try getting in touch with Lyft each and every day.
Like many Internet-native companies, Lyft offers only limited phone support, preferring to interact with riders via its app, social media accounts, or website. While it is possible to receive phone-based customer support, calls must be initiated through Lyft's app.
Riders call Lyft customer support for many reasons, including:
Lyft offers a detailed website that offers information and answers to many questions. If you are frustrated about not being able to call Lyft directly, a visit to the website might be a good idea.
Because Lyft does not have a phone number that you can call for customer support, you'll need to request help through their app. To do this, you'll need enter the app and answer a series of questions. While it may be possible to request a call if you have a major safety issue, Lyft support is via email only. If you do have an urgent safety issue, you may be asked to enter your cell phone number so that a member of the Lyft team can call you back.
The Lyft app also has an in-car safety feature that will connect you with ADT security professionals who can contact 911 on your behalf. This service has a silent option that signals ADT that you cannot speak. ADT will then inform local law enforcement of your car's location so that you can get help.
Many people have expressed frustration at Lyft's failure to offer phone-based customer service and are unhappy with being primarily relegated to text and email-based support. However, some people have noted that Lyft's responses to concerns seem to come from human beings who don't simply offer scripted responses.
Some media reports have focused on Lyft failing to appropriately address driver safety concerns, even when a rider was potentially in danger. In one case, a driver became aggressive with a female rider who ended up having to jump out of a moving vehicle. She reported the incident to Lyft, yet was still charged for the ride.
Lyft offers phone-based customer support to riders under very limited circumstances, primarily around urgent safety issues. If you are a rider in a Lyft vehicle and have reason to believe that your driver, or the driver's vehicle, presents a danger to the public, you should report the situation to 911 and then contact Lyft through its app-based help service. Request a call and explain what happened to the representative.
Other issues, such as customer service, complaints about drivers that aren't urgent or that affect public safety, credit card disputes or general questions must be handled via Lyft's app-based customer service.
If you end a call with Lyft customer support and still feel as though your concerns have not been resolved appropriately, there are several things that you can do to address the situation.
Вы пришли сюда, чтобы увидеть номер телефона Lyft, текущее время ожидания в режиме реального времени и способ пропустить прямо по телефонным линиям, чтобы получить право на агента Lyft. Есть хорошие и плохие новости: плохие новости в том, что у них нет номера телефона, но хорошо то, что мы все равно знаем, как связаться с Lyft и помочь вам с вашей проблемой. За последние 18 месяцев 564,714 таких клиентов, как вы, пришли на поиски номера телефона для Lyft и помогли нам подтвердить, что его нет. К распространенным причинам, по которым люди пытаются позвонить в Lyft отдел поддержки клиентов, относятся Problem With the App, Left Something In Ride, Dispute a Charge, Problem With a Ride, Deactivated Account и другие проблемы обслуживания клиентов. Вместо того, чтобы пытаться позвонить Lyft, мы рекомендуем вам сообщить нам о своей проблеме, а затем, возможно, связаться с ними через Интернет или Twitter. К сожалению, сейчас Lyft не имеет телефонных номеров. Не всегда понятно, как лучше всего общаться с Lyft представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.
Хотя Lyft не имеет бесплатного номера, существует всего 1 способ связаться с ними. По словам других Lyft клиентов, следующий лучший способ поговорить со своей службой поддержки - это рассказать GetHuman о вашей проблеме выше и позволить нам найти кого-то, кто поможет вам. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - это Online Help для Customer Service. Если вы считаете, что эта информация неточная или знаете, как связаться с Lyft, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Lyft.
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Lyft, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our USAA Phone Number page. Or our Hulu Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Lyft customers like yourself.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Lyft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.