IRS Phone Number

Calling IRS customer service faster by GetHuman

800-829-1040
Customer service
Current Wait: 44 минут (29m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 8:00am
Get to a live person fastest: Нажмите 1 для английского языка, затем нажмите 2 для НДФЛ, а затем нажмите 1, затем 3, затем 2, затем 0 #, когда запросит ваш номер социального страхования, затем 2
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Reasons customers like you called recently

Where is my tax refund? It's been more than * months and I want my money.
I file my income tax February ** **** I didn’t get my refund from yet and know stimula...
Payment was sent in July for estimated taxes. The check was cashed in July but does not...
I would like to get clarification on what years of taxes I haven't filed so that I can...
need to speak to agent about stimulus check
i’m concern about my federal tax with the new bill that donald trump passed my job has...
inquiring about letter received from irs
I mailed a paper copy of my **** **** tax return in June, ****. I retrieved a transcrip...
I have made an estimated payment in July that still does not show up on my account. The...
Need to speak to customer service
I mailed my **** return late but it was mailed on ********. I am due a refund of...
Trying to get status on my stimulus for a week keeps giving status unavailable
have not received tax refund
I mailed my **** tax return in April of **** to the IRS processing center in Kansas Cit...
Question, I have a disabled child that's in his last year of school. He's getting help...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on IRS's Phone-Based Customer Care

The Internal Revenue Service, better known as the IRS, is the United States' tax collection agency. Since this federal agency serves just about everyone living in the country, it isn't surprising that it gets many calls to its customer service center.

Why Do People Call IRS Customer Support?

People call IRS customer support for a range of tax-related questions, including:

  • Questions about and requests for tax forms
  • Questions about tax balances
  • Requests for refund status updates
  • Inquiries about payment plans and offers in compromise
  • Reports of identity theft or questions about communications allegedly from the IRS.
  • Scheduling a meeting with an IRS agent
  • Requesting help from the Taxpayer Advocate Service
  • Requesting information about free tax return preparation services

Best Practices for Calling IRS Customer Service

Unfortunately, many individuals have fallen victim to scams perpetrated by dishonest people claiming to be IRS agents. Calling the IRS, verify that the number you have is correct. You can do this at IRS.gov, which is the only official website for the IRS.

Scammers may provide you with a number and claim that it is for the IRS. However, if you call it, you will be speaking to somebody who is working with the scammer. In addition, do not rely on information, including provided phone numbers, from sent to you or websites other than IRS.gov.

The IRS's website provides a list of numbers for specific divisions and concerns. If you are calling regarding your own taxes, there is a different number than for those individuals who are calling on behalf of someone else. In addition, there are separate lines for those who are calling on behalf of a deceased person's estate, as well as lines for people seeking free help with tax return preparation or the Taxpayer Advocate Service.

Callers to the IRS are required to provide information to the IRS that can establish the caller's identity. A list of required information and documentation for different types of calls can be found on the IRS website, but typically includes:

  • The taxpayer's Social Security Number or taxpayer-identification number plus his or her birthdate.
  • Copies of his or her most recent tax return as well as the tax return he or she is calling about.
  • IRS correspondence
  • Forms permitting the caller to contact the IRS on behalf of another person.

The IRS notes that calls during taxpayer season, January through April, can have wait times of up to 15 minutes. Calls made in May through December can have wait times of up to 27 minutes.

IRS agents will provide you with their name and badge number when you call. Make sure you have pen and paper handy to record this information in case you need to take further action or escalate your concerns.

How Do People Feel About Their Calls to IRS Customer Support?

While the IRS may have a fierce reputation, many people actually report positive experiences with IRS phone representatives. Callers report being treated courteously and being provided with realistic options for dealing with tax questions and issues.

What Kind of Issues Can IRS Customer Support Resolve?

IRS customer service representatives can help with a range of issues, including:

  • Providing callers with tax balances and refund status updates
  • Setting up payment arrangements
  • Discussing alternate options for dealing with taxes
  • Making changes to current payment arrangements
  • Answering questions about appeals and enforcement actions

What Can't Be Resolved by Phone With the IRS?

IRS phone agents cannot provide you with legal or accounting advice. If you have questions about tax obligations or pending tax cases, you will need to speak with a tax return specialist, accountant or attorney. In some cases, you will need to fill out and sign forms that must be returned to the IRS by mail.

What Can I Do If I Am Unhappy With My Call to the IRS?

If you hang up the phone with the IRS feeling frustrated, don't lose heart. There may still be ways to get your questions answered or to resolve your IRS issues.

  • First, write down or type out what happened during your call. This information can be helpful if you call the IRS back or need to appeal your case.
  • In some cases, calling the IRS again may be helpful. While most IRS representatives are well-trained, some have more experience than others and may be better able to provide assistance.
  • You may also want to try scheduling a face-to-face meeting with an IRS agent in your local area. While this can be intimidating, an in-person discussion may be more fruitful than trying to describe tax and financial issues and documents over the phone.
  • The Taxpayer Advocate Service is a department within the IRS that provides free assistance to taxpayers who need expedited services or who are unable to receive a resolution from standard IRS channels.
  • File an appeal by mail. The IRS provides forms for various appeals and these can be requested by phone or downloaded from the IRS's website. When mailing these forms to the IRS, be sure to send them via certified mail so that you can prove the steps you've taken to resolve your issue.

Customer Number 800-829-1040 - by the Numbers

Номер телефона для набора800-829-1040
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-Пт с 7:00 до 19:00 EST
Лучшее время для набора8:00 утра
Перейдите лабиринт телефона к человекуНажмите 1 для английского языка, затем нажмите 2 для НДФЛ, а затем нажмите 1, затем 3, затем 2, затем 0 #, когда запросит ваш номер социального страхования, затем 2
Среднее ожидание
Текущее ожидание44
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, интернет
Качество связи78%
Качество помощи75%
Голоса клиентов67,501
Информация обновлена в последний разMon Oct 26 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

IRS's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона IRS, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента IRS. Этот номер телефона является IRS лучшим номером телефона, потому что 2,306,316 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-829-1040, включают Track My Refund, Setup Payment Arrangement, Ask For Tax Help, Missing Refund, Order a Transcript и другие проблемы обслуживания клиентов. В колл-центр IRS, в который вы звоните, работают сотрудники из Utah, New York, Tennessee, и он открыт Mon-Fri 7am-7pm EST в соответствии с требованиями клиентов. В общей сложности IRS имеет 10 телефонных номеров. Не всегда ясно, как лучше всего общаться с IRS представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting IRS - by phone or otherwise

Хотя 800-829-1040 является лучшим бесплатным номером IRS, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других IRS клиентов, - позвонить по их 800-829-7650 номеру телефона для своего Программа федеральных платежей отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-829-7650 для Программа федеральных платежей. Если вы считаете, что эта информация неточна или знаете, как связаться с IRS, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for IRS.

What is GetHuman's Relationship to IRS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like IRS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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