IBM Phone Number

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800-426-4968
Customer service
Current Wait: 7 минут (4m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
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Get to a live person fastest: Позвонив по номеру IBM, указанному выше, следует обратиться к настоящему человеку
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Reasons customers like you called recently

I need to contact personnel department
IBM Rational DOORS Administrator account**We’ve submitted a request for otp reset but g...
Weather Channel radar iis not working. With the weather situation, we need the radar to...
Are you guys into virtual completing of tasks and giving out dollars
I am a retired IBMer, I believe there are two different programs that I am for refund...
Need help with HSA cash balance account
Lost My credit card & debit card. In my wallet please send new cards
Am not able lo acess my ibm security app pls remove my *mfa access and give a chance to...
About my job I want clarity regarding the offer letter and reference no
Can you please provide me a number for IBM employee technical support please? I am trav...
I forgot my IBM Mail Password. Please reset and share to "*****@***.com"**EMP ID - ITH...
I left IBM several years ago. On July **, **** I took money out of my ***k with a penal...
IBM IS RESPONSIBLE AND HANDLES ALL OF LENOVO COMPUTER REPAIR, MAINTENANCE AND WARRANTY...
my name is cynthia mitra goldberg the widow of harold william goldberg, i would like...
Dear Sirs and Ma'ams of IBM Quantum-Experience,****pls fwd this message to the correspo...
See more recent reasons for calling

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Our Editor's Notes on IBM's Phone-Based Customer Care

IBM is a technology company that manufactures mainframe computers and software. The company also offers consulting and hosting. As one of the oldest and largest tech companies in the world, it isn't surprising that IBM gets lots of calls for customer support each and every day.

Why Do People Call IBM Customer Support?

People call IBM customer support for a range of reasons, including:

  • Questions about IBM products and services
  • Placing, changing and canceling orders
  • Requests for technical support
  • Queries about billing and payment issues
  • Assistance with finding a seller of IBM products

Best Practices for Calling IBM Customer Service

There are several things that you can do to help ensure that your call to IBM customer service is handled quickly and professionally:

  • Make sure you are calling the right number. As a large, multinational company, IBM has multiple divisions, each with its own customer support staff. You can use the IBM website to find the correct number for your country and concern.
  • If you are deaf or hard of hearing, IBM does have a number for TTY calls.
  • Have all relevant documentation in front of you when you call. This may include invoices, billing statements, product serial numbers and any communication between you and IBM regarding your current case.
  • Keep pen and paper handy so that you can take notes during your call.

How do Consumers Feel About Calling IBM Customer Service?

IBM now sells directly to businesses so there isn't a huge amount of data online or in the media about how callers feel about IBM customer service. It does appear that the business customers who call IBM are generally satisfied with the level of support they've received.

What Kind of Issues can IBM Customer Service Representative Resolve?

IBM customer service representatives can address most customer issues, including questions about products and services, account issues, billing questions, and assisting with troubleshooting.

What Can't Be Resolved With a Call to IBM Customer Service?

While an IBM customer service representative may be able to provide troubleshooting and remote technical support, there may be some problems that require a visit from a qualified technician.

Another issue that might be difficult to resolve over the phone is an incompatibility between IBM hardware and software and any computers, peripherals or third-party software packages that your company also uses. While the customer service rep may be able to provide suggestions regarding workarounds, in the end, the incompatibility may be something that is unresolvable.

What Should You Do If You Have an Unsuccessful Call with IBM?

If you get off the phone with an IBM customer service representative and feel as though your questions were not answered or your issues were not resolved, don't fret. You may still have options.

  • First, review the notes that you took during your call. You may be able to identify areas of misunderstanding or miscommunication. Knowing these might be helpful so that you can bring them up when you call IBM back.
  • Next, call IBM customer service back. Politely explain that this is your second call and that the first call failed to resolve your issues. If you noted any problems with the first call, describe these to the customer service representative to whom you are speaking. This representative may have more training or experience and could be in a better position to address your concerns.
  • If a second call doesn't do the trick, try getting in touch with IBM another way. You can open a support ticket via IBM's online form.
  • Another option is to get in touch with your IBM sales representative or third-party sales rep and ask them to advocate for you. This process may be a bit more complicated and take longer, but it may get you the results that you need.

Customer Number 800-426-4968 - by the Numbers

Номер телефона для набора800-426-4968
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора10:45
Перейдите лабиринт телефона к человекуПрямо к человеку
Среднее ожидание
Текущее ожидание7
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет
Качество связи94%
Качество помощи89%
Голоса клиентов697
Информация обновлена в последний разWed Nov 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

IBM's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона IBM, текущее ожидание в режиме ожидания в режиме реального времени и инструменты для пропуска этих телефонных линий, чтобы сразу добраться до агента IBM. Этот номер телефона является лучшим номером телефона для IBM, поскольку 6,516 клиенты, подобные вам, использовали эту контактную информацию в течение последних 18 месяцев и оставляли нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, отвечающим на звонки на 800-426-4968, включают Where to buy, Complaint, Technical support, Repairs, Returns и другие вопросы обслуживания клиентов. Вместо того, чтобы пытаться сначала позвонить IBM, подумайте о том, чтобы сначала описать вашу проблему; поэтому мы можем порекомендовать оптимальный способ связи с ними по телефону или через Интернет. Всего у IBM есть 4 телефонных номеров. Не всегда ясно, как лучше всего поговорить с представителями IBM, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Продолжайте делиться своим опытом, чтобы мы могли продолжать улучшать этот бесплатный ресурс.

Contacting IBM - by phone or otherwise

Хотя 800-426-4968 - лучший бесплатный номер для IBM, существует 5 всего способов связаться с ними. По мнению других IBM клиентов, следующий лучший способ поговорить со своей службой поддержки - позвонить на их номер телефона 800-426-7378 своего отдела Техподдержка. Помимо звонков, следующий излюбленный вариант для клиентов, которым нужна помощь, - это через 800-426-7378 для Техподдержка. Если вы считаете, что эта информация неточна, или знаете о других способах связи с IBM, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for IBM.

What is GetHuman's Relationship to IBM?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like IBM. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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IBM Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All IBM contacts
IBM номер телефонаBEST
IBM Справочная служба
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