HMRC Phone Number

Call HMRC customer service faster with GetHuman

+44 135 535 9022
Customer service
Current Wait: 22 минут (7m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get to a live person fastest: Следуйте инструкциям

Reasons customers like you called recently

im trying to get my tax refund but it keeps locking me out
I’m only ** and was charged tax when not earning over **,*** a year, my tax code was di...
was a form received Child benefit for Rani hooren-sagoo **********
I need proof to my origin country I pay tax in the UK
Hello, I have a package on route (UPS) from Belgium containing some blank CMR documents...
Letter sent to my private address for company that is not here ieEQUITi*n LTD action fr...
Re EQuitin LTD not at this private address action fraud notified re this company
Had a letter from you re EQUITIN LTD this was sent my private address nothing to do wit...
Ref *B*-**CH-GIN I am waiting to hear if I have to do a self assessment online . Told I...
In my old job I worked at I was in the emergency tax code and never noticed until after...
You have messed with my tax code resulting in me paying far too tax on my pension drawdown
Need utr code and don't have uk passport and due to start working on a self employed basis.
Has my payment been sent for additional security
I finished trading on the ********* and want to close my vat account. W hat is the proc...
Just wondering if I’m due a tax rebate
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on HMRC's Phone-Based Customer Care

HMRC, also known as Her Majesty's Revenue and Customs or HM Revenue and Customs, is the United Kingdom's tax collection agency. This agency determines and collects taxes for the UK, operates as the overseeing agency for some national regulations and also administers some benefit programs. As a government agency with wide-reaching powers and responsibilities, it isn't surprising that HMRC receives a lot of calls every day.

Why Do People Call HMRC Customer Support?

People call HMRC for a range of reasons, including:

  • Questions about taxes and customs duties
  • Questions about other regulatory issues, such as minimum wage concerns
  • Technical support in using online services
  • Checking employment status
  • Reporting suspected fraud
  • Questions about importing and exporting goods

Best Practices for Calling HMRC Customer Service

HMRC is a massive agency and has many different departments. Before calling, it's a good idea to verify that you have the correct phone number for the division you need to contact. In addition, different divisions have their own hours of operation, so you will want to verify those as well.

Before calling, make sure you have the following handy:

  • Information you need to identify yourself to a call center representative, which may include your National Insurance number. If you are calling on behalf of someone else, you'll need their information as well.
  • Documents that are pertinent to your case, including any correspondence between yourself and HMRC.
  • Pen and paper so that you can take notes during your conversation.

HMRC's phone systems use voice recognition to get you to the right division or representative. When you call, He asked to say in a few words what your concern is. Try to be plane and specific in what you have to say. For example, if you are calling ceased family members tax issues, you could say "deceased" and be transferred to the appropriate department.

If you are unable to use standard phone systems, HMRC does provide adaptive technologies as well, including those that meet the needs of deaf and hearing-impaired callers.

How do Consumers Feel About Calling HMRC Customer Service?

Many people in the United Kingdom are critical of the service provided by HMRC customer service representatives. This isn't entirely surprising, as many people who call HMRC are perhaps upset or confused about tax, regulatory and other less-than-pleasant matters.

Complaints tend to focus on the training of HMRC customer support representatives, who may provide poor or inaccurate advice, particularly in situations where the UK's tax codes and processes don't always apply to a caller's unique situation.

That said, there are other reports of HMRC customer service representatives providing excellent support and advice to those who call.

What Kind of Issues can HMRC Customer Service Representatives Resolve?

HMRC representatives can answer questions about areas under the HMRC's authority, including personal, commercial and business taxes. The HMRC can also work with taxpayers and their representatives on tax debt payment options, appeals and other relevant issues.

What Can't Be Resolved With a Call to HMRC Customer Service?

HMRC customer service representatives work on behalf of the United Kingdom, not individual taxpayers. In situations where complex tax or legal advice is needed, individuals and business owners are advised to hire a qualified professional.

Citizens of the United States, who may be subject to U.S. income taxes, cannot receive assistance with U.S. tax matters from HMRC. These individuals will have to speak to the Internal Revenue Service directly or contact an IRS enrolled agent in the United Kingdom who can provide advice and help.

What Should You Do If You Have an Unsuccessful Call with HMRC?

If you get off the phone with the HMRC and feel that you did not get your questions answered or that your issue is still not resolved, don't let your frustration get you down. You still have options available to you.

The first thing to do is to review any notes you took during the call. If you did not take notes, write down or type out what you remember from your conversation. These details are useful as you escalate your case.

Next, call HMRC back. Not all customer service representatives are created equal and the next person you talk to might prove to be more helpful.

If your call does not work, seek out a different way of contacting HMRC. For general questions, HMRC is active on many social media platforms and their specialists may be able to provide you with an answer. Otherwise, send a letter to HMRC explaining your concerns or asking your question. Information on street addresses can be found on HMRC's website.

HMRC also maintains a separate department for complaints. If you can't get a resolution through HMRC's normal channels, filing a complaint might be your best option.

Customer Number +44 135 535 9022 - by the Numbers

Номер телефона для набора+44 135 535 9022
Обратный звонок доступенНЕТ
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора8:30
Перейдите лабиринт телефона к человекуСледуйте инструкциям
Среднее ожидание
Текущее ожидание22
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, интернет
Качество связи56%
Качество помощи69%
Голоса клиентов7,343
Информация обновлена в последний разSun Jun 26 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

HMRC's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона HMRC, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента HMRC. Этот номер телефона является HMRC лучшим номером телефона, потому что 49,518 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы +44 135 535 9022, включают Form request, Update account information, Make a payment, Payment arrangement и другие проблемы обслуживания клиентов. В колл-центр HMRC, в который вы звоните, работают сотрудники из United Kingdom, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. В общей сложности HMRC имеет 3 телефонных номеров. Не всегда ясно, как лучше всего общаться с HMRC представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting HMRC - by phone or otherwise

Хотя +44 135 535 9022 - лучший бесплатный номер для HMRC, существует 5 всего способов связаться с ними. По мнению других HMRC клиентов, следующий лучший способ поговорить со своей службой поддержки - позвонить на их номер телефона +44 161 931 9070 своего отдела Обслуживание клиентов. Помимо звонков, следующий излюбленный вариант для клиентов, которым нужна помощь, - это через +44 161 931 9070 для Обслуживание клиентов. Если вы считаете, что эта информация неточна, или знаете о других способах связи с HMRC, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for HMRC.

What is GetHuman's Relationship to HMRC?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like HMRC. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our T-Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AT&T U-Verse Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like T-Mobile or AT&T U-Verse. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

HMRC Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All HMRC contacts
HMRC номер телефонаBEST
HMRC Live Chat
HMRC Справочная служба
General customer information

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