Apple Phone Number

Calling Apple customer service faster by GetHuman

800-275-2273
Customer service
Current Wait: 16 минут (15m avg)
Hours: Mon-Sun: 4am-10pm PST; best time to call: 8:15am
Get to a live person fastest: Нажмите 0, затем нажмите 6 ИЛИ Для получения технической поддержки подготовьте серийный номер. Не нажимайте ноль - скажите «Поддержка iPhone» (или любой другой продукт, о котором вы звоните). Система запросит у вас серийный номер и предоставит вам право на помощь
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Reasons customers like you called recently

iPhone id isn’t working
27 минут назад
iPhone my iCloud won’t login
28 минут назад
Refund for wrong charging
4 часа назад
iPhone stuck on charge screen. Will not turn on
6 часов назад
need advice for best app for goals to convert voice dictation to text
6 часов назад
My iPhone has not been working today. I keep getting a restore error that says it’s try...
20 часов назад
I want to restore my Iphone * plus.
день назад
my phone got stolen and i need it right now
день назад
I have lost my earphones my device is under sealed benefit, is it covered under the sch...
день назад
my phone is not charging at all and even though i bought it a year ago I have barely us...
день назад
I delete my account in my iPhone pls help me
2 дня назад
Apple Watch screen cracked and doesn’t work
2 дня назад
My device is not working properly and also facing charging issue and when I call some o...
2 дня назад
iPhone turns on then immediately shuts off. service bar is sliding up and down, then ph...
2 дня назад
My phone has makings dally new issues once deleted data stopped apps itself memory spac...
3 дня назад
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on Apple's Phone-Based Customer Care

Apple is a major technology company that manufactures computers, phones, mobile devices, smart watches and peripherals. In addition, Apple sells streaming services, including music, TV shows and movies. As one of the largest technology companies in the world, Apple receives an enormous number of customer service requests every day.

Why Do People Call Apple Customer Support?

People call Apple customer support for a range of reasons, including:

  • Assistance with buying products and services.
  • Technical support.
  • Assistance with repairs, returns and exchanges.
  • Questions about charges to credit and debit cards.
  • Reporting fraud and identity theft.
  • Questions about operating devices or using services.

Note: Apple provides limited customer support after the purchase of a new computer or other devices. You have the option, however, of purchasing a service plan. If you don't have coverage for technical support, your free technical support options may be limited. In such cases, you can pay for support at a Genius Bar or through an approved Apple service provider.

Best Practices for Calling Apple Customer Service

Apple maintains customer service numbers for each country in which it does business. Before calling, make sure that you have the correct number for your concern and geographical location. You should also have your product serial number available.

While it is possible to call Apple customer support directly, you should be aware that Apple relies on a voice menu to direct you to a customer service representative. It may be possible to reach an agent by hitting "0" repeatedly or simply responding "operator" at each prompt.

Apple generally prefers customers to visit its support website menu. From there, you can indicate the product or service you need help with, answer some questions, and then receive a list of support options, including receiving a callback from an Apple customer support agent.

Before calling, make sure that you have the ability to take notes during your call. Having a written record of the call can be very helpful if you have to escalate your case. You should also have copies of correspondence with Apple, as well as any other documentation critical to your case, such as credit card bills or evidence that an account has been used fraudulently.

How Do People Feel About Their Calls to Apple Customer Support?

Apple has a strong reputation for providing quality customer service, particularly in the area of technical support. Calls are usually answered quickly and you may even be offered a choice of music to listen to if you have to wait to speak to someone. Support specialists are considered to be knowledgeable and are usually able to address concerns.

What Kind of Issues Can Apple Customer Support Resolve?

Apple's customer service team can resolve many issues over the phone, including technical support issues, billing problems and questions about how to operate or use a product properly.

What Can't Be Resolved by Phone With Apple?

While Apple may be able to assist you with performing some troubleshooting and diagnostic tests over the phone, some issues will require working with a technician. In addition, if you purchase products from Apple and have them shipped to you, customer service representatives are limited in their ability to deal with third-party shipping services and problems with receiving your package.

Returns and exchanges will also require you to physically pack an item and arrange for it to be returned to Apple.

What Can I Do If I Am Unhappy With My Call to Apple?

If you are unhappy with your communications with Apple's customer service team, don't fret. You still have options available.

First, if you did not take notes during your conversation with Apple, take a few moments to write down what you remember from the call. This can be helpful when you get back in touch with Apple.

Next, call Apple again or request another callback. You may have more success with the next agent you speak to, as he or she may have more education or training and be better able to resolve your situation.

Another option is to use a different method of getting in touch. Apple offers the option of connecting with an agent via live chat. This method has the advantage of giving you a written record of your conversation.

A third option is to bring a device to an authorized Apple technician or to the Genius Bar at a local Apple Store. You may need to do one of these things anyway if the problem is with a physical product. You will need to make an appointment at a Genius Bar before going to the store.

Customer Number 800-275-2273 - by the Numbers

Номер телефона для набора
800-275-2273
Обратный звонок доступен
ДА
Звонок подхватил реальный человек
ДА
Отдел вы звоните
Обслуживание клиентов
Часы работы колл-центра
Пн-вс: 4 утра-10 вечера по тихоокеанскому времени
Лучшее время для набора
8:15 утра
Перейдите лабиринт телефона к человеку
Нажмите 0, затем нажмите 6 ИЛИ Для получения технической поддержки подготовьте серийный номер. Не нажимайте ноль - скажите «Поддержка iPhone» (или любой другой продукт, о котором вы звоните). Система запросит у вас серийный номер и предоставит вам право на помощь
Среднее ожидание
Текущее ожидание
16
Ранг (среди телефонных номеров)
1
Ранг (в целом)
1
Альтернативные методы
телефон, интернет, фейсбук, твиттер
Качество связи
69%
Качество помощи
62%
Голоса клиентов
7,122
Информация обновлена в последний раз
Sun May 31 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Apple's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Apple, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Apple. Этот номер телефона является Apple лучшим номером телефона, потому что 156,552 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-275-2273, включают Warranty and Repairs, Refunds and Returns, Dispute a Charge, Device Support, Account Access и другие проблемы обслуживания клиентов. В колл-центр Apple, в который вы звоните, работают сотрудники из Georgia, Ohio, Michigan, и он открыт Mon-Sun: 4am-10pm PST в соответствии с требованиями клиентов. В общей сложности Apple имеет 2 телефонных номеров. Не всегда ясно, как лучше всего общаться с Apple представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Apple - by phone or otherwise

Хотя 800-275-2273 является лучшим бесплатным номером Apple, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Apple клиентов, - позвонить по их 800-692-7753 номеру телефона для своего Международная служба поддержки клиентов отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через Online Help для Technical Support. Если вы считаете, что эта информация неточна или знаете, как связаться с Apple, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Apple.

What is GetHuman's Relationship to Apple?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Apple. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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