Return flight from Amsterdam on July **,**** was canceled. We were NOT notified. This...

GetHuman7922442's проблема обслуживания клиентов с Delta Airlines из ноябрь 2022

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Номер рейса, номер билета, электронная почта при бронировании, номер телефона при бронировании, имя пассажира (ов), домашний адрес и дата рождения
The issue in GetHuman7922442's own words
Return flight from Amsterdam on July **,**** was canceled. We were NOT notified. This resulted in our having to stay in a room at the airport. We arrived on KLM flight **** from Budapest to Amsterdam. We were supposed to be on flight ****, booking number *A**YK.* We cannot be refunded the cost of the room until we know why the flight was cancelled. I would like to add that at the time I was positive for Covid and that we are ** years old, and had no idea how we were going to get a return flight to aft. Myers. KLM employees told us to use the kiosk in the airport, however they were all out of order. This was a terrible experience for us. Fortunately a KLM rep noticed that we were premium economy class. She then sent us up to the KLM lounge where it took three agents over three hours to find a way for us to return the next day. This is the reason we are seeking to be refunded $***.** for having to stay in a room at the airport.* Please provide us with the reason that our flight out of Amsterdam was cancelled on July **.* I thank you for your help.*Sincerely,*Diane Wadel*D*****@***.com***** Blue Heron Circle*North Port, Fla. *****

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Delta Airlines

Проблема обслуживания клиентов
Reported by GetHuman7922442
нояб. 2-го, 2022 - 3 месяца назад
Not resolved
До сих пор замечено 8 клиентами
Проблема, аналогичная 486 другим
0 клиентов, следующих за этим

Timeline

GetHuman7922442 начал работать над этой проблемой
нояб. 2-го, 2022 1:54дня