Braintree Payments Customer Service

Phone Number & Contact Info

Braintree Payments's Best Phone Number

877-511-5036
Toll-free·Customer Service·No access to a live rep

Braintree Payments's Best Contact Information

Q:

How do I talk to a live human at Braintree Payments?

A:
You cannot speak to real human being at this phone number. It's an automated system, but you can contact them through their website.
Q:

Does Braintree Payments offer 24 hour customer service?

A:Not at this phone number. Below are other customer service channels and hours.

How to contact Braintree Payments Customer Service

There are other ways to contact Braintree Payments customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

braintreepayments.com - Contact Us
Use this link to find customer service help through their website
24 hours, 7 days
As a last, sometimes only, resort- Braintree Payments customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

Can I get a real live person at this phone number?

Even though this Braintree Payments number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: Must choose an option 1-3, then follow prompts.
Here is how our research team describes the way the Braintree Payments phone system greets you: In order for Braintree support to streamline the support experience, we are now offering assistance exclusively through our online help form and are not currently accepting inbound phone calls. Please submit a request by visiting help.braintreepayments.com.

Conclusion and closing notes

This is Braintree Payments's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Braintree Payments agent. This phone number is Braintree Payments's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Braintree Payments customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 877-511-5036 for, including and other customer support issues. The Braintree Payments call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Braintree Payments has 1 phone number. It's not always clear what is the best way to talk to Braintree Payments representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Braintree Payments. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Braintree Payments. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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