How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Currys phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press *. When told that option is not available, press * again. For Sales.
What are the hours and when should I call?
Currys operates the call center for this +44 844 561 6263 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 939 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Currys phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Currys staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Currys is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 939 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call Currys
In summation, the best day to call Currys is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Currys staffs the call center well on Monday.
Why Customers Call Currys
If you have time to do a bit of reading before you call Currys, we recommend you read over some of our problem-specific articles.
Currys offers a hassle-free return policy to ensure customer satisfaction. If you purchased an item from Currys and later changed your mind, you have 21 days to return it for a full refund. Returns are accepted both online and in-store, giving you flexibility in the process. The item must be in its original condition and packaging. However, certain products, such as software or personalized/gift cards, cannot be returned unless faulty. Additionally, Currys provides a 12-month guarantee on all products, giving you added peace of mind. If you encounter any issues with a faulty item, Currys offers repair, replacement, or refund options to resolve the problem quickly. Currys strives to make the return experience as simple and convenient as possible for its customers.
The warranty for products purchased at Currys varies depending on the type of product and its manufacturer. Most products come with a standard manufacturer's warranty of 12 months, covering any defects or faults that may occur within this period. However, Currys also offers extended warranty options for certain products, providing additional coverage beyond the manufacturer's warranty. These extended warranties can be purchased separately and offer extra protection for up to five years, depending on the selected plan. It's essential to check the specific warranty information provided with each product, as some items might have different warranty lengths or terms. Currys aims to ensure customer satisfaction and recommends exploring their warranty options for comprehensive coverage and peace of mind.
This article discusses how to get a repair from Currys. It mentions the types of items Currys repairs as well as the steps that need to be followed to navigate the website. It also shares how to reach out to Currys.
Click the link above to get answers to just about any Currys customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Currys Customer Service Contacts
There are of course other ways to contact Currys customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Currys will reply our your email.
As a last, sometimes only, resort- Currys customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Currys's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Currys agent. This phone number is Currys's best phone number because 5,634 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 844 561 6263 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Currys first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Currys has 2 phone numbers. It's not always clear what is the best way to talk to Currys representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Currys. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Currys. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.