Contact Sony

The best of the 6 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Обслуживание клиентов
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Sony rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Sony:

Iam locked out of my account I can't make a payment
My account Got Banned For No Reason
Controller on my grandson PS* is gone out bout this system in nov **** at game stop Rag...
Stolen PS* i need it tracked immediately
Someone hacked my account and changed my email and login info. I can no longer get into...
I don’t know how to conduct my phone back to my radio I have a Sony fully loaded I don...
I bought a * month subscription from the PlayStation app and I turned my ps* on and It...
I was trying to play my game on the ps* and it freezes on me at the main page and i try...
I grabbed the wrong playstation * vc card and I want it on my nba *k ** account *But th...
I've been hacked someone changed my email address
I don't know how to plug in my tv
My data on my PlayStation has been deleted
Account banned for what words . This guy on rust ask for things on Sony chat from me I...
I am trying to set up a account for my kids on the Playstation * fir the * year play st...
Need help restoring lost games on ps*
More customer issues

Help me with my issue

Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-430-4433
Обслуживание клиентов
15 минут188
877-865-7669
Техподдержка
6 минут435
800-554-6908
Национальные отношения с клиентами
21 минут275
Online Help
Обслуживание клиентов
<2 часов468
866-909-7669
Служба поддержки eSupport
2 минут218
877-244-9959
Обслуживание клиентов
3 минут332

Does GetHuman work with Sony?

GetHuman does not work directly with Sony's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Sony at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!