Contact JC Penney
The best of the 5 ways to get in touch with JC Penney by GetHuman
JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Recent reasons customers contacted JC Penney:
Shopping in your Bay Plaza Bronx New York store on Monday Oct **th, with my daughter an...
I was refused a refund on items at Ridgemar mall. I have the receipts* however, that st...
i have been exposed to covic my husband tested postive and I was tested negative I can...
I'm an authorized use on a account that I don't know of
I need to cancel my card because my purse has been stolen
I ordered this item and paid with PayPal but when I check my orders it is not showing u...
Got a notice that I needed to put a different payment option for an order. It shows it...
I did speak to a customer service representative about my card
I am trying to order some thing and I would like to speak to a person on the phone
Why was my order canceled? This is the second time this has happened.
I lost my card, a d just found out today as I tried to make a purchase in Tallahasse, F...
I need to return * uniforms shirt ordered wrong color granddaughter and wrong fabric...
I have a pair of earing I bought on line but they broke
My order has been marked as delivered but nothing actually came in the mail
I need to return sheets. I don't have email or printer. Just received a call back and t...More customer issues
Help me with my issue
JC Penney contact information - compared
Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.
Does GetHuman work with JC Penney?
GetHuman does not work directly with JC Penney's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!