Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Обслуживание клиентов
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

Shopping in your Bay Plaza Bronx New York store on Monday Oct **th, with my daughter an...
I was refused a refund on items at Ridgemar mall. I have the receipts* however, that st...
i have been exposed to covic my husband tested postive and I was tested negative I can...
I'm an authorized use on a account that I don't know of
I need to cancel my card because my purse has been stolen
I ordered this item and paid with PayPal but when I check my orders it is not showing u...
Got a notice that I needed to put a different payment option for an order. It shows it...
I did speak to a customer service representative about my card
I am trying to order some thing and I would like to speak to a person on the phone
Why was my order canceled? This is the second time this has happened.
I lost my card, a d just found out today as I tried to make a purchase in Tallahasse, F...
I need to return * uniforms shirt ordered wrong color granddaughter and wrong fabric...
I have a pair of earing I bought on line but they broke
My order has been marked as delivered but nothing actually came in the mail
I need to return sheets. I don't have email or printer. Just received a call back and t...
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
Обслуживание клиентов
7 минут144
Online Help
Обслуживание клиентов
<38 часов293
facebook.com/jcp?v=app_4949752878
Обслуживание клиентов
38 минут180
@jcpenney
Обслуживание клиентов
2 минут177
Live Chat
Обслуживание клиентов
2 минут265

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