Hughesnet is a provider of high-speed satellite Internet service. With more than 1.3 million customers, it isn't surprising that Hughesnet customer service gets a lot of calls each and every day.
People call Hughesnet customer support for a range of reasons, including:
There are several things that you can do to ensure that your call to Hughesnet is handled quickly and professionally:
It appears as though consumers are generally satisfied with the level of customer service provided by Hughesnet. There are no consistent patterns of dissatisfaction to be found in reports online or in the media.
Hughesnet customer service representatives can resolve many issues, including issues with beginning, changing, or ending service, scheduling technician service calls, providing assistance with returning equipment, troubleshooting, technical support and researching billing inquiries.
Hughesnet customer service representatives can provide basic troubleshooting services and resolve some technical issues remotely. In some cases, however, they may have to schedule a technician visit to deal with more serious issues.
In situations where third-party equipment does not appear to be compatible with Hughesnet services and equipment, a customer support agent may be able to suggest a work-around, but, in the end, may not be able to resolve the problem completely. In such cases, you may have to replace your equipment with something that is compatible with Hughesnet.
If you get off the phone with Hughesnet customer service and feel as though your questions were not answered or issues resolved, don't fret. You may still have options.
This is HughesNet's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HughesNet agent. This phone number is HughesNet's best phone number because 51,780 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-347-3292 include Cancel Service, Setup Payment Arrangement, Lower My Bill, Device Support, Overcharge on Account and other customer service issues. The HughesNet call center that you call into has employees from Missouri and is open 24 hours, 7 days according to customers. In total, HughesNet has 6 phone numbers. It's not always clear what is the best way to talk to HughesNet representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for HughesNet. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HughesNet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.