How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Oklahoma Gas & Electric Co phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-4.
Here is how our research team describes the way the Oklahoma Gas & Electric Co phone system greets you: Power outage or downed power line: press 1. Payment options: press 2. Account services: press 3. To start, stop, or transfer service: press 4. OGE programs: press 5. For smart hours thermostat or OGE.com: press 6.
Below are some clips we've found from Oklahoma Gas & Electric Co's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to OG and E customer service.
Calls are monitored for quality assurance.
If you're calling for a residential account, press one.
For a commercial account, press two.
It's currently after hours, and there are no representatives available to take your call.
However, our automated system can assist with most tasks.
Or you can visit o g e dot com. Otherwise, please call again during normal business hours between eight AM and five PM, Monday through Friday."
Excerpt from a call with Oklahoma Gas & Electric Co
Tuesday, February 13, 2024 11:24 PM
The first phone menu
"Welcome to OG and E customer service.
Calls are monitored for quality assurance.
If you're calling for a residential account, press one.
For a commercial account, press two."
Excerpt from a call with Oklahoma Gas & Electric Co
Saturday, March 23, 2024 4:25 AM
After you press 1
"At any time, press the star key to go back to the main menu.
If you're calling to report an emergency, like a downed power line or outage, press one."
Excerpt from a call with Oklahoma Gas & Electric Co
Saturday, March 2, 2024 3:34 PM
What are the hours and when should I call?
Oklahoma Gas & Electric Co operates the call center for this 800-272-9741 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 148 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Oklahoma Gas & Electric Co phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Oklahoma Gas & Electric Co staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Oklahoma Gas & Electric Co is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 148 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Oklahoma Gas & Electric Co is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Oklahoma Gas & Electric Co staffs the call center well on Friday.
More Ways to Contact Oklahoma Gas & Electric Co Customer Service
There are of course other ways to contact Oklahoma Gas & Electric Co customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Oklahoma Gas & Electric Co customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Oklahoma Gas & Electric Co's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oklahoma Gas & Electric Co agent. This phone number is Oklahoma Gas & Electric Co's best phone number because 888 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-272-9741 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Oklahoma Gas & Electric Co first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Oklahoma Gas & Electric Co has 1 phone number. It's not always clear what is the best way to talk to Oklahoma Gas & Electric Co representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Oklahoma Gas & Electric Co. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Oklahoma Gas & Electric Co. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.