Western Union Phone Number

Calling Western Union customer service faster by GetHuman

800-999-9660
Customer service
Current Wait: 12 минут (11m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get to a live person fastest: Нажмите 1, затем продолжайте нажимать 0

Reasons customers like you called recently

How do I Endorse a check and Western Union
I would like to check my status of money deposit sent from Nevada unemployment
Someone transferred money to me from Dubai two weeks ago and the western union tracker...
Wanna change my receiver name
I’m checking on Status of my refund
I was sent an email saying that my transfer was not completed.**when I did it over agin...
I sent *** dollars to Mexico and the receiver can’t pick up need help
I need to added a middle name to my receiver. *I used just two names and she have thre...
I went to a Western Union here in Escanaba, Michigan. I was told that I would not be a...
Hello,*Could you please send me the western Union receipts that show the amount of mone...
I am sending money from an agent in cash from Kuwait to a bank account in Europe. I nee...
*** *** **** is the MTCN Number for the wire transfer of $**.** i sent to Maqsood Masih...
I was sent money through Western Union they're all closed right now but I would like to...
Trying to send money but it’s not letting me. Please call with help
No call back from security
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Western Union's Phone-Based Customer Care

Western Union is a financial services company that is perhaps best known for providing money transfer options, bill pay services and selling money orders. With customers all over the world, Western Union operates very busy customer call centers.

Why Do People Call Western Union Customer Support?

People call Western Union customer support for a range of reasons, including:

  • Questions about products and services
  • Technical support for using the Western Union website
  • Tracking money transfers, bill payments, and money orders
  • Reporting fraud
  • Help in finding a local Western Union office or authorized agent

Best Practices for Calling Western Union Customer Service

Western Union has separate numbers for people calling for standard customer service, technical support in using the website and reporting fraud. There is also a separate number for those who need TTY services. Make sure you are calling the correct number before contacting Western Union.

When you call, please have any documentation pertinent to your case in front of you. This may include receipts, confirmation numbers or the address of the Western Union agent that you used in a transaction.

Because of the sensitive nature of Western Union transactions, be sure that you have pen and paper available so that you can take notes during your call. You. may need to take down confirmation or tracking numbers.

How Do People Feel About Their Calls to Western Union Customer Support?

When it comes to satisfaction with phone-based customer service, Western Union is in a unique category. Because money transfers happen quickly, with few controls on the process, many scammers use Western Union to defraud their victims. This means that Western Union may well be getting a lot of calls from distressed people. This can skew the way callers perceive their interaction with Western Union.

In general, however, many people are satisfied with the service provided by Western Union's customer support. Representatives provide information in a timely and accurate way and are often quite patient with distressed callers.

What Kind of Issues Can Western Union Customer Support Resolve?

Western Union customer support can provide you with information on the status of a payment that you have sent or are supposed to receive. Western Union can also track money orders or bill payments.

What Can't Be Resolved by Phone With Western Union?

There are some Western Union products and services that you will need to purchase or use in person. To purchase a money order, for example, you will have to visit a Western Union location or authorized agent. If you need a refund on a money order, you must fill out a form and fax it to Western Union.

In most cases, Western Union cannot refund money transfers even if you were the victim of fraud. The company does provide extensive information on its site regarding ways that you can prevent being victimized by fraudsters. Reviewing this information before making a purchase is a good way to protect your interests.

What Can I Do If I Am Unhappy With My Call to Western Union?

Despite your best efforts, you may find yourself getting off the phone with Western Union feeling that you were unable to resolve your issue. If this is the case, don't fret. You still have options.

If you took notes during your call, review them. If you didn't take notes, write down what you remember from your original conversation. These details will be useful

Next, call Western Union back. The customer service representative that you speak with on your second call may have more experience or training that allows him or her to get your problem resolved.

If you are unable to get things resolved after a second call to Western Union, try getting in touch using a different method. Western Union does offer customer service via live chat, as well as email. Both options provide you with the added bonus of a transcript of your conversation, which can be useful if you need to file a dispute.

Another option is to send a letter via postal mail to Western Union. This is a slower method of reaching a resolution, but it can be an effective way of addressing a complex case. Be sure to send your letter via a trackable delivery method.

If you are unable to resolve a situation through Western Union through its customer service department, you can contact the financial services commission in your state to open a complaint.

Customer Number 800-999-9660 - by the Numbers

Номер телефона для набора800-999-9660
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора8:15 утра
Перейдите лабиринт телефона к человекуНажмите 1, затем продолжайте нажимать 0
Среднее ожидание
Текущее ожидание12
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, интернет, фейсбук
Качество связи74%
Качество помощи87%
Голоса клиентов5,037
Информация обновлена в последний разThu Nov 19 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Western Union's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Western Union, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Western Union. Этот номер телефона является Western Union лучшим номером телефона, потому что 74,682 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-999-9660, включают Missing Transfer, Cancel Transfer, Trouble Receiving a Payment, Blocked Account, Update Account Info и другие проблемы обслуживания клиентов. В колл-центр Western Union, в который вы звоните, работают сотрудники из California, Texas, Florida, New York, и он открыт 24 hours, 7 days в соответствии с требованиями клиентов. В общей сложности Western Union имеет 4 телефонных номеров. Не всегда ясно, как лучше всего общаться с Western Union представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Western Union - by phone or otherwise

Хотя 800-999-9660 является лучшим бесплатным номером Western Union, существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Western Union клиентов, - позвонить по их 800-448-1492 номеру телефона для своего Горячая линия мошенничества отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через 800-448-1492 для Горячая линия мошенничества. Если вы считаете, что эта информация неточна или знаете, как связаться с Western Union, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Western Union.

What is GetHuman's Relationship to Western Union?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Western Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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