Vodafone (UK) Phone Number

Calling Vodafone (UK) customer service faster by GetHuman

0870-0700191
Customer service
Current Wait: 131 минут (89m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get to a live person fastest: Следуйте инструкциям, чтобы запросить счет

Reasons customers like you called recently

I have received a message about roaming charges.The reason I am stuck in Spain is becau...
i've went to cancel my phone contract *as i am still getting bills
My husband recently has a mobile number of ***** ****** with Vodaphone on a Pay as You...
I am in Singapore and need my Samsung Galaxy S* phone to use the new TraceTogether App...
Topped up £** but can't get big value bundle and don't understand why I have £**.** in...
The internet does not work for me, I have Vodafone as my manager, it has not been worki...
Mobile phone network locked need code to unlock and network PUK code to unlock phone so...
Hi, you currently supply my land line and broadband to my shop. I am about to retire an...
I found out yesterday that Vodafone has charged me for a contract £***month for * month...
Please supply me with my PAC code as my contract with Vodaphone has finished and I am s...
Want to pay my bill but because it's in my husband name wont talk
Card purchased can not be cashed says invalid code
Hi can u help me I have got a virus on my phone I wa t to get it of but I do t know how...
Was unable to top up my £** bundle, after entering the correct voucher number, the auto...
I have had no landline or broadband service for over * days now. I have carried out ch...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Vodafone (UK)'s Phone-Based Customer Care

Vodafone (UK) is a telecommunications company that provides mobile phone and broadband Internet service. With over 17.8 million subscribers, it isn't surprising that Vodafone (UK) receives a lot of customer service calls.

Why Do People Call Vodafone (UK) Customer Support?

People call Vodafone for a range of reasons, including:

  • Starting new service
  • Changing or canceling service
  • Technical support
  • Scheduling a technician's visit
  • Billing questions
  • Reporting a lost or stolen advice

Best Practices for Calling Vodafone (UK) Customer Service

To help ensure that your call to Vodafone (UK) goes quickly and smoothly, consider the following:

  • Call the correct number at the correct time. There are different phone numbers for consumer and business accounts. There is also a separate number for international calls.
  • Check the time. Customer service is available for pay monthly accounts and for lost/stolen phones 24/7. Pay-as-you-go and home broadband accounts have phone-based customer service from 8 am to 9 pm, and you can upgrade or cancel your account from 8 am to 8 pm daily.
  • Before placing your call, gather any necessary documentation, including your account number, bills, proof of payment (such as a statement from your bank or credit card company) and any correspondence between you and Vodafone (UK) regarding your case
  • If you are calling for help with a device, have it in front of you so that you can troubleshoot along with the customer service representative.
  • Taking notes during your call is often a wise idea. Have pen and paper handy.

How do Consumers Feel About Calling Vodafone (UK) Customer Service?

In 2016, Vodafone was fined $4.6 million pounds for various violations, including a failure to respond to customer complaints properly. Unfortunately, it seems as though customer service has not improved much. In 2019, Vodafone (UK) was voted the worst mobile phone provider in the country.One in five respondents indicated that they had received poor customer service from Vodafone.

What Kind of Issues can Vodafone (UK) Customer Service Representative Resolve?

Vodafone UK customer service representatives can resolve a wide range of issues over the phone. These can include some basic troubleshooting of devices and services, upgrades or cancellations of plans, purchasing new services, setting up technician appointments and addressing billing inquiries.

What Can't Be Resolved With a Call to Vodafone (UK) Customer Service?

While a customer service representative can troubleshoot some issues with devices and systems, they are unable to perform repairs remotely. If you are having problems with a device you may need to bring or mail it to a repair center. Your Vodafone (UK) representative may be able to direct you to a repair center or provide you with a pre-printed mailing label.

Early, some broadband issues may require a repair visit from a technician. A customer service representative can schedule a visit for you.

What Should You Do If You Have an Unsuccessful Call with Vodafone (UK)?

Get off the phone with a Vodafone (UK) customer service agent and feel as though you did not accomplish anything, don't give up. You may still have options for obtaining a resolution.

  • First, review any notes that you took during your original call. This information can be very helpful when you explain your concerns to another Vodafone (UK) agent. If you didn't take notes during your call, write down or type out what you remember from your conversation.
  • Your next step is to call back. You may be in luck and the next representative you speak to could have more training or experience and actually be able to resolve your issue.
  • If you can't resolve your issue with Vodafone (UK), Try getting in touch via a different method. Vodafone does offer a live chat option that offers the benefit of providing a transcript of your conversation. Vodafone (UK) also monitors its social media accounts, so that is another option.
  • Another option is to use Vodafone (UK)'s community message boards and ask for help from other uses or the board monitors.
  • Vodafone (UK) also has a separate complaint department that you can access from its website. You can submit a complaint via email or postal mail.
  • If all else fails, you can file a complaint with Ofcom, the UK regulator of telecommunications companies.

Customer Number 0870-0700191 - by the Numbers

Номер телефона для набора0870-0700191
Обратный звонок доступенНЕТ
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центра24 часа, 7 дней
Лучшее время для набора14:30
Перейдите лабиринт телефона к человекуСледуйте инструкциям, чтобы запросить счет
Среднее ожидание
Текущее ожидание131
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, электронная почта, интернет, твиттер
Качество связи78%
Качество помощи76%
Голоса клиентов642
Информация обновлена в последний разFri May 07 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Vodafone (UK)'s Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Vodafone (UK), текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Vodafone (UK). Этот номер телефона является Vodafone (UK) лучшим номером телефона, потому что 14,244 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 0870-0700191, включают Technical support, Change plan, Cancel order, Payment arrangement, Account access и другие проблемы обслуживания клиентов. Вместо того, чтобы пытаться позвонить Vodafone (UK), мы рекомендуем вам сообщить нам о своей проблеме, а затем, возможно, связаться с ними по телефону, электронной почте, через Интернет или в твиттере. В общей сложности Vodafone (UK) имеет 2 телефонных номеров. Не всегда понятно, как лучше всего общаться с Vodafone (UK) представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Vodafone (UK) - by phone or otherwise

Хотя 0870-0700191 является лучшим бесплатным номером Vodafone (UK), существует всего 2 способа связаться с ними. Следующий лучший способ поговорить со своей командой поддержки клиентов, по словам других Vodafone (UK) клиентов, - позвонить по их +44-7024017198 номеру телефона для своего Техподдержка отдела. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через consumer@help.vodafone.co.uk для Customer Service. Если вы считаете, что эта информация неточна или знаете, как связаться с Vodafone (UK), сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Vodafone (UK).

What is GetHuman's Relationship to Vodafone (UK)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Vodafone (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!