Tracfone Phone Number

Call Tracfone customer service faster with GetHuman

800-378-9575
Customer service
Current Wait: 19 минут (7m avg)
Hours: Mon-Sat 8am-10pm EST; best time to call: 8:20am
Get to a live person fastest: Нажмите 1 для английского языка, затем нажмите 1 для Tracfone и затем нажмите 4 в следующем меню для помощи новым и существующим клиентам.
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Reasons customers like you called recently

I applied and was qualified for an EBB plan (KRISTINA HAUSSERMAN- Enrollment ID...
I need information and email send to about my billing with current address **** west *t...
Speak with a representative
My phone reminds me to finish setting up my voice mail but when I try I am asked to ent...
My number I have with y’all is ***-***-**** my phone locked forgot password so it is as...
lost service prior to Thanksgiving. Thought I was only out of cell tower range (was in...
I HAVE A SAMSUNG GALAXY S* AND HAS PROBLEMS AND I AHAVE A GALAXY CORE PRIME THAT I HAV...
I want to know how many minutes are on my husband phone and when will it run out
I bought a A***DL ****** the on*off button come off i need it repIRED
My friends tracfhone has stop ringer when someone calls the make is LG and the model nu...
Just starting with Tracfone and question is* if I call from Michigan to Toronto, Canada...
I dropped my iPhone and the back glass broke on it
Add data to my account
I have an LG Rebel * (Tracfone)*I would like to upgrade to a newer phone with more tha...
tracfone website does not recognize my passwords and I have had to change passwords any...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Tracfone's Phone-Based Customer Care

TracFone is a prepaid budget mobile phone service provider. As one of the most well-known prepaid phone companies in the country, it is not surprising that TracFone gets a lot of requests for customer service each and every day.

Why Do People Call TracFone Customer Support?

People call TracFone for a range of reasons, including:

  • Starting, changing or canceling service
  • Purchasing or upgrading a mobile device or accessories
  • Troubleshooting and technical support
  • Billing inquiries
  • Changing personal information on account
  • Reporting hacking or identity theft
  • Reporting a lost or stolen phone

Best Practices for Calling TracFone Customer Service

There are several ways to help ensure that your call to TracFone customer service is handled quickly and professionally:

  • Call during business hours. TracFone phone-based customer service is available seven days a week from 8 AM to 11:45 PM Eastern time.
  • Before calling, make sure you have relevant documentation in front of you. This might include service contracts, order confirmations, screenshots, billing statements and any correspondence between you and TracFone regarding your account or your issue.
  • If you are calling for help with your device or service, have your device handy so that you can troubleshoot along with the customer service representative. If possible, if you are calling about your phone, have another phone handy so that you can work with the phone that is malfunctioning while also speaking with a customer service representative.
  • Have some way of taking notes during your call. Call notes can be helpful if you have to speak to more than one person or need to escalate your case.

How do Consumers Feel About Calling TracFone Customer Service?

Consumer feedback on the level of support offered by TracFone is mixed. Some complain of long wait times and customer service representatives that seem to stick to a script rather than providing real help. However, other consumers are reasonably happy with the level of customer support they have received.

What Kind of Issues can a TracFone Customer Service Representative Resolve?

TracFone customer service representatives can resolve many consumer issues, including help with starting, upgrading, downgrading or canceling service, switching numbers, changing customer information, troubleshooting, researching billing issues, and providing technical support.

What Can't Be Resolved With a Call to TracFone Customer Service?

TracFone customer service may not be able to resolve problems with equipment beyond simple troubleshooting. You may have to work with the representative to arrange to have the phone repaired or returned to the manufacturer for placement. If you are using your own phone or device, not one provided by TracFone, and it is incompatible with the TracFone system, the representative may be able to suggest a workaround but is unlikely to be able to completely resolve the issue. You will have to work directly with the manufacturer or obtain a new device to ensure full compatibility.

What Should You Do If You Have an Unsuccessful Call with TracFone?

If you get off the phone with TracFone customer service and feel as though your questions were not answered or your call was not handled properly, don't give up. There are still options available to you.

  • First, review your call notes. You may be able to identify an area of misunderstanding or miscommunication that contributed to the derailment of your first call.
  • Second, call back. You may have the good fortune of connecting with an agent with more experience or training and who is better able to understand your concerns and provide you with an appropriate resolution. When you call, politely explained this is your second communication about your issue and describe what went wrong with the first call. You may also want to describe your preferred resolution so the agent and yourself are working together toward a common goal.
  • If a second call does not work, try getting in touch another way. TracFone offers live chat as an alternative to calling. In addition, you could also send a letter to the executive resolutions team via snail mail. While this is a slow way to get a response, it may be the most effective as many companies take letters sent by postal mail seriously. Another option is to go to the store where you purchased your TracFone plan and speak to a manager there. The manager may be willing to advocate on your behalf or may be willing to handle the situation him or herself as a goodwill gesture.

Customer Number 800-378-9575 - by the Numbers

Номер телефона для набора800-378-9575
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-Сб с 8 утра до 10 вечера по восточному поясному времени
Лучшее время для набора8:20 утра
Перейдите лабиринт телефона к человекуНажмите 1 для английского языка, затем нажмите 1 для Tracfone и затем нажмите 4 в следующем меню для помощи новым и существующим клиентам.
Среднее ожидание
Текущее ожидание19
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, интернет, фейсбук, твиттер
Качество связи66%
Качество помощи59%
Голоса клиентов2,761
Информация обновлена в последний разMon Nov 29 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Tracfone's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Tracfone, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Tracfone. Этот номер телефона является Tracfone лучшим номером телефона, потому что 95,316 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-378-9575, включают Recover Account, Lost or Stolen Phone, Device Support, Add Minutes, Transfer Phone Number и другие проблемы обслуживания клиентов. В колл-центр Tracfone, в который вы звоните, работают сотрудники из Florida, и он открыт Mon-Sat 8am-10pm EST в соответствии с требованиями клиентов. В общей сложности Tracfone имеет 6 телефонных номеров. Не всегда ясно, как лучше всего общаться с Tracfone представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Tracfone - by phone or otherwise

Хотя 800-378-9575 - лучший бесплатный номер для Tracfone, существует 11 всего способов связаться с ними. По мнению других Tracfone клиентов, следующий лучший способ поговорить со своей службой поддержки - позвонить на их номер телефона 800-876-5753 своего отдела Корпоративные офисы. Помимо звонков, следующий излюбленный вариант для клиентов, которым нужна помощь, - это через Live Chat для Customer Service. Если вы считаете, что эта информация неточна, или знаете о других способах связи с Tracfone, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Tracfone.

What is GetHuman's Relationship to Tracfone?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Tracfone. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Tracfone Contact Info

All Tracfone contacts
Tracfone номер телефонаBEST
Tracfone Live Chat
Tracfone Справочная служба
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Tracfone в FB / Messenger
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