Roku Phone Number

Call Roku customer service faster with GetHuman

816-272-8106
Customer service
Current Wait: 19 минут (12m avg)
Hours: Mon-Sat 8am-8pm PST; best time to call: 8:15am
Get to a live person fastest: Нажмите 1
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Reasons customers like you called recently

The roku keeps disconnecting from the wifi. Literally disconnects but when I go to the...
How can I find lost remote roku?
I want to know why they charge my bank acct today and how did they charge it when they...
Roku isn’t set up and I don’t have a remote
They called I got cut off
I want to cancel fondly on my router I don't know how I don't want to be charged
I want to subscribe to "Paramount" so I can watch certain shows.
I want to subscribe to "Paramount"
Charges on my card. I don't have subscription so not sure why
My credit card is being charged **.** every month ,and I don't even have roku,I would l...
We can’t log in to his account
Updated billing info an hour ago and I'm locked out
Account charges for Roku ESPN
Want to cancel account
Why I'm I getting charged two different pay amounts?
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Roku's Phone-Based Customer Care

Roku is a brand of digital media streaming devices and accessories. As one of the most popular streaming device brands in the world, it isn't surprising that Roku gets a lot of customer service calls each and every day.

Why Do People Call Roku Customer Support?

People contact Roku customer support for a range of reasons, including:

  • Help with setting up a device or accessory
  • Technical support and troubleshooting
  • Billing issues
  • Problems with service
  • Issues with identity theft, fraud, or phishing

Best Practices for Calling Roku Customer Service

There are ways to improve your calls to Roku customer service and help ensure that your issue is resolved quickly and professionally:

  • Before calling, make sure you have any necessary documentation in front of you, including invoices, billing statements from your credit card and previous communications between you and Roku regarding your issue, such as an email or chat log.
  • If you are calling for help with a device or accessory, make sure that you have access to it during your call. This will help ensure that you are able to work with the customer service representative to troubleshoot and resolve your issue.
  • Have pen and paper handy so that you can take notes during your conversation with a Roku customer service representative.

How do Consumers Feel About Calling Roku Customer Service?

Roku has a mixed reputation for customer service. While many people are quite pleased with the quality of their Roku products, when things do go wrong, it can be difficult getting in contact with a Roku representative. Dropped calls and long wait times are two issues that come up in discussions about Roku customer service.

There are also reports that Roku is unresponsive to complaints from customers who feel that they have been inappropriately charged for specific premium services. This can

What Kind of Issues can Roku Customer Service Representative Resolve?

Roku customer service representatives are able to handle many customer service inquiries, including helping you to troubleshoot a device, researching credit card charges and answering questions about subscriptions to specific streaming services.

What Can't Be Resolved With a Call to Roku Customer Service?

If you have a malfunctioning device, a Roku customer service representative may be able to help you make basic fixes, but some issues need the attention of a professional repair person. You may have to return your Roku device to the store where you bought it or bring it to an authorized repair center.

Roku works with your existing Internet service or data plan. If a customer service representative determines that the problems that you are having are related to your Internet, Wi-Fi or data connection, you will have to work with your provider to rectify your situation.

Similarly, many Roku devices and accessories are designed to work with third-party products, such as TVs, computers, and mobile devices. In some cases, there may be an incompatibility between your Roku device or service and the equipment that you are trying to use it with. In these cases, a customer service representative for Roku may be able to suggest a fix or work-around, but ultimately has no control over how another company's products perform.

What Should You Do If You Have an Unsuccessful Call with Roku?

If you get off the phone with Roku feeling as if your call didn't go well and your issue was not resolved, don't give up. You still have options for getting Roku to answer your questions or address your concerns.

First, review the notes that you took during your call. If you weren't able to take notes, write down or type out what you remember about your conversation with Roku's customer service team. This information can be useful if you need to escalate your case.

Next, call Roku back. Customer service agents have different levels of training and experience and the next person you speak to may be better equipped to understand your concern and provide you with a resolution.

If a second call to Roku doesn't go well, try getting in touch another way. Roku offers live chat and email support and also responds to inquiries through its social media platforms.

Roku also operates a community forum where users of Roku's products and services try to help each other solve Roku issues. Many consumers state that they've received quality advice in this forum.

Customer Number 816-272-8106 - by the Numbers

Номер телефона для набора816-272-8106
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-Сб с 8 утра до 8 вечера по тихоокеанскому времени
Лучшее время для набора8:15 утра
Перейдите лабиринт телефона к человекуНажмите 1
Среднее ожидание
Текущее ожидание19
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, чат, интернет, электронная почта
Качество связи83%
Качество помощи82%
Голоса клиентов3,247
Информация обновлена в последний разWed Nov 23 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Roku's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Roku, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Roku. Этот номер телефона является Roku лучшим номером телефона, потому что 107,868 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 816-272-8106, включают Refund a Charge, Account Setup, Streaming or Download Trouble, Device Support, Can't Login и другие проблемы обслуживания клиентов. В колл-центр Roku, в который вы звоните, работают сотрудники из India, Philippines, и он открыт Mon-Sat 8am-8pm PST в соответствии с требованиями клиентов. Всего у Roku есть 1 номер телефона. Не всегда ясно, как лучше всего общаться с Roku представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Roku - by phone or otherwise

Хотя 816-272-8106 - лучший бесплатный номер для Roku, существует 4 всего способов связаться с ними. Следующий лучший способ поговорить со службой поддержки клиентов - это просто рассказать GetHuman о вашей проблеме и позволить нам попытаться найти лучший способ связаться с ними или найти помощь по этой конкретной проблеме. Помимо звонков, клиенты, которым нужна помощь, чаще всего обращаются за помощью через Live Chat для Customer Service. Если вы считаете, что эта информация неточна, или знаете, как связаться с Roku другими способами, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Roku.

What is GetHuman's Relationship to Roku?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Roku. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Roku Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Roku contacts
Roku номер телефонаBEST
Roku Live Chat
Roku Поддержка по электронной почте
Roku Справочная служба
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