Playstation Phone Number

Calling Playstation customer service faster by GetHuman

800-345-7669
Customer service
Current Wait: 25 минут (13m avg)
Hours: Mon- Fri: 8am-8pm PST; best time to call: 8:15am
Get to a live person fastest: Нажмите 1 или 0 в каждом меню
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Reasons customers like you called recently

I have a PS*. I Made some changes to my PSN account (email, password and added a pictur...
I brought two shark cards and the haven't been funded to my online account
I don't have an issue I just want to know how long I have to redeem a ps plus subscript...
I ordered the ps* * weeks go and i haven’t received it when will I receive it ?
I recently had a PS* Overheat. IT then began holding in safe mode nonstop I've tried al...
My playstation account was perma-banned when i got home from vacation and i left my gam...
cant remember psn password and dont ahve acssess to email
Have been permanently suspend for me paying for a game I didn't receive. .I was charged...
my checking account was charged by a play station use not authorrised This has happen...
I recieved * ps* cards for nba *k** and * for rainbow seige * as a gift but threw out t...
Ok so I pre ordered Cold War I played the first beta worked fine could not play the sec...
my son cannot log into his ps* at my house*he wants to be in his saved account that he...
I got suspended on PlayStation and I don't know why.
Someone is currently hacking into my PSN and I cannot sign in to my account on my PS...
Having issues with my PS*. Tried everything check my plugs, cords, connections, trouble...
See more recent reasons for calling

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Our Editor's Notes on Playstation's Phone-Based Customer Care

Playstation is a popular gaming brand with its own home consoles, accessories, magazines and online gaming platform. Because it is so incredibly popular, people from all over call Playstation every day.

Why Do People Call Playstation Customer Support?

People call Playstation customer support for many reasons including:

  • Technical support
  • Questions about refunds and replacements that can't be handled by a retailer.
  • Troubleshooting
  • Issues with web-based services

Best Practices for Calling Playstation Customer Service

Playstation offers phone-based customer service in different countries. Make sure that you are calling the service for your geographic area. In the United States and Canada, customer support is available by phone Monday through Friday, 9 am through 6 pm Pacific time. French-language customer support is available to Canadian callers.

How Do People Feel About their Calls to Playstation Customer Support?

Playstation users are generally happy with the service provided by Playstation, though many callers sometimes feel that they can get quicker resolutions by visiting the company's forums. The advantage to online forums is that experienced players are on these boards at all hours and can often provide good advice for dealing with all kinds of in-play and tech issues.

One thing to keep in mind is that Playstation does not provide support by email, which is upsetting to some players who are used to this level of service. If calling Playstation is inconvenient, you may need to use the forums or live chat options.

What Kind of Issues can Playstation Resolve Over The Phone?

Many issues can be resolved over the phone, including technical support for your online gaming account as well as questions about operating your devices, or inquiries about games.

What Issues Can't Be Easily Resolved with Playstation Phone-Based Customer Service?

Repairs and returns will require in-person action, including packing your item and either shipping it back to the company or returning it to a retail partner. You can, however, coordinate these steps via Playstation's phone-based customer service.

If you have ordered a Playstation magazine subscription through a third-party subscription service, you'll have to contact that service for questions about delivery issues, refunds and cancellations, or changing your address.

Contacting the retailer that sold you a Playstation product directly is likely your best option if you have a duplicate game or the item is within the allowed refund/exchange window for that retailer.

What Can I Do if Unhappy With my call to Playstation Customer Support?

If you get off the phone with Playstation customer support and are unhappy with how your call was, or was not, resolved, don't fret. You still have options.

First, take a minute to catch your breath and de-stress. Contacting Playstation again while you are still angry and frustrated is likely to backfire. Instead, try writing down or typing out what happened on the call. This will be useful when you contact Playstation and explain why you were unhappy with your previous contact.

Next, write out your most desired resolution: Do you want a refund? A product credit? A simple apology? Knowing what you want from Playstation customer support will help you in your quest for a resolution.

From there, try the following:

  • Call Playstation again. You might have a better rapport with the next representative that you talk to. He or she may also have more knowledge or experience and will be better equipped to address your concern.
  • Try a different way of getting in touch with Playstation. A live chat option is available every day of the week from 8 am to 8 pm Pacific time. Live chat also provides you with a written record of your communication, which can be very useful if you have to escalate your concerns.
  • Playstation does not offer email support as an option, but you can try its live product forums, which is monitored by Playstation employees. A third option is Twitter, where social media specialists are available to help.

Customer Number 800-345-7669 - by the Numbers

Номер телефона для набора800-345-7669
Обратный звонок доступенНЕТ
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-Пт: 8 утра-8 вечера по тихоокеанскому времени
Лучшее время для набора8:15 утра
Перейдите лабиринт телефона к человекуНажмите 1 или 0 в каждом меню
Среднее ожидание
Текущее ожидание25
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет, твиттер, чат
Качество связи50%
Качество помощи71%
Голоса клиентов2,021
Информация обновлена в последний разSat Nov 21 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Playstation's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Playstation, текущий режим ожидания в режиме реального времени и инструменты для пропуска прямо через эти телефонные линии, чтобы получить право на агента Playstation. Этот номер телефона является Playstation лучшим номером телефона, потому что 156,720 клиенты, такие как вы, использовали эту контактную информацию в течение последних 18 месяцев и давали нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, который отвечает на вызовы 800-345-7669, включают Recover Account, Hacked Account, Refund a Charge, Banned Account, Account Access и другие проблемы обслуживания клиентов. В колл-центр Playstation, в который вы звоните, работают сотрудники из California, Phillipines, и он открыт Mon- Fri: 8am-8pm PST в соответствии с требованиями клиентов. Всего у Playstation есть 1 номер телефона. Не всегда ясно, как лучше всего общаться с Playstation представителями, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Пожалуйста, продолжайте делиться своим опытом, чтобы мы могли продолжать совершенствовать этот бесплатный ресурс.

Contacting Playstation - by phone or otherwise

Хотя 800-345-7669 является лучшим бесплатным номером Playstation, существует всего 2 способа связаться с ними. По словам других Playstation клиентов, следующий лучший способ поговорить со своей службой поддержки - это рассказать GetHuman о вашей проблеме выше и позволить нам найти кого-то, кто поможет вам. Помимо звонков, следующий любимый вариант для клиентов, которые ищут помощь, - через Online Help для Customer Service. Если вы считаете, что эта информация неточна или знаете, как связаться с Playstation, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Playstation.

What is GetHuman's Relationship to Playstation?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Playstation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our HMRC Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AAA Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like HMRC or AAA. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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