Liberty Mutual Phone Number

Calling Liberty Mutual customer service faster by GetHuman

888-398-8924
Customer service
844-201-9420
новые клиенты
Current Wait: 2 минут (2m avg)
Hours: Mon-Fri 8am-10pm, Sat 8am-8pm, Sun 11am-5pm EST; best time to call: 10:15am
Get to a live person fastest: Нажмите 4, затем 0, затем #

Reasons customers like you called recently

Hit by geico customer
Need technical help. Accidentally put the wrong Birth date on my application. Now I...
Insurance on my auto and rent insurance was supposed to be cancelled!! And there was...
I forgot to cancel my auto insurance policy when I got married and changed to a differe...
Buy new commercial auto insurance
I was trying to postpone my next payment longer than * week
Need to change name on my policy
No issue wanna pay my bill
Change drivers' license numbers. Relocated to South Carolina.
Cancel Liberty Mutual auto insurance (but keep homeowners & umbrella policy). Cancellat...
Policy was ebded nd cancelled Jun****, now I am receiving a bill for June **** policy e...
I want to remove a driver from my car insurance since he is no longer a part of my household.
Need to change vehicle
I can’t replace vehicle on policy online
I want to talk to a human at Liberty Mutual to get a driver removed from my auto insura...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Liberty Mutual's Phone-Based Customer Care

Liberty Mutual is an insurance company that operates in the United States. As the third-largest property and causality insurer in the country, it isn't surprising that it receives a lot of customer service calls each and every day.

Why Do People Call Liberty Mutual Customer Support?

People call Liberty Mutual customer support for a range of reasons, including:

  • Starting, changing or canceling insurance
  • Questions about available coverage
  • Help with getting repairs or estimates
  • Tracking or appealing a claim
  • Website technical support
  • Filing a complaint about a Liberty Mutual employee or insurance agent.

Best Practices for Calling Liberty Mutual Customer Service

  • Make sure you are calling the correct number. Liberty Mutual has numbers for general customer service as well as roadside assistance for its auto insurance policyholders.
  • Get relevant documentation together before placing your call. Documentation may include your account ID, insurance policies, contact information for lawyers, drivers, or contractors, as well as correspondence between you and Liberty Mutual or your insurance agent.
  • Make sure you can take notes during your call. These can come in handy later on if you have to connect with Liberty Mutual multiple times about your case.

How do Consumers Feel About Calling Liberty Mutual Customer Service?

Liberty Mutual policyholders appear to be generally satisfied with the level of service that they've received from the company's customer service department. There does not appear to be a pattern of complaints online.

What Kind of Issues can Liberty Mutual Customer Service Representative Resolve?

Liberty Mutual customer service representatives can resolve a range of issues, including providing callers with information about their coverage, checking on the status of claim processing and assisting with updating personal information.

What Can't Be Resolved With a Call to Liberty Mutual Customer Service?

The customer service agents at Liberty Mutual do not make decisions about policy or claim approvals. In addition, they do not set pricing for insurance premiums. While you may be able to request an investigation into a denial or a change in premium price, the customer service representative will not be able to change a decision made by the company's analysts.

Customer support agents also can't resolve issues between you and a third-party in a claim. While this is frustrating, it's important to not take out your anger on the agent.

What Should You Do If You Have an Unsuccessful Call with Liberty Mutual?

If you get off the phone with Liberty Mutual customer support and feel as though your issue was not handled correctly or that your questions were not given the attention they deserved, don't give up. You have options for resolving your case or getting the guidance you need.

Begin with reviewing the notes that you took during your call. You may be able to identify areas of miscommunication or misunderstanding that ended up derailing the call. If you didn't take notes, write down what you remember from the call.

Next, call Liberty Mutual back. Customer service agents have different levels of experience and training, which means that the next person who takes your call may be in a much better position to address your concerns.

If another call to Liberty Mutual is not successful, try other ways of connecting. Log into your Liberty Mutual online account and submit a request from your dashboard. Another option is to reach out through one of Liberty Mutual's social media profiles. Both of these options have the benefit of providing you with a written transcript of the communication, which could be helpful if you have to escalate your case.

Another option is to contact your insurance agent and ask for an intervention. He or she may be able to advocate for you with Liberty Mutual and help you get the resolution you desire.

Customer Number 888-398-8924 - by the Numbers

Номер телефона для набора888-398-8924
Обратный звонок доступенДА
Звонок подхватил реальный человекДА
Отдел вы звонитеОбслуживание клиентов
Часы работы колл-центраПн-Пт с 8:00 до 22:00, суббота с 8:00 до 20:00, ВС с 11:00 до 17:00 EST.
Лучшее время для набора10:15 утра
Перейдите лабиринт телефона к человекуНажмите 4, затем 0, затем #
Среднее ожидание
Текущее ожидание2
Ранг (среди телефонных номеров)1
Ранг (в целом)1
Альтернативные методытелефон, интернет
Качество связи78%
Качество помощи74%
Голоса клиентов302
Информация обновлена в последний разThu Jun 10 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Liberty Mutual's Best Toll-Free/800 Customer Phone Number

Это лучший номер телефона Liberty Mutual, текущее ожидание в режиме ожидания в режиме реального времени и инструменты для пропуска этих телефонных линий, чтобы сразу добраться до агента Liberty Mutual. Этот номер телефона является лучшим номером телефона для Liberty Mutual, поскольку 6,132 клиенты, подобные вам, использовали эту контактную информацию в течение последних 18 месяцев и оставляли нам свои отзывы. Общие проблемы, решаемые отделом обслуживания клиентов, отвечающим на звонки на 888-398-8924, включают Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage и другие вопросы обслуживания клиентов. Вместо того, чтобы пытаться сначала позвонить Liberty Mutual, подумайте о том, чтобы сначала описать вашу проблему; поэтому мы можем порекомендовать оптимальный способ связи с ними по телефону или через Интернет. Всего у Liberty Mutual есть 4 телефонных номеров. Не всегда ясно, как лучше всего поговорить с представителями Liberty Mutual, поэтому мы начали собирать эту информацию, основываясь на предложениях сообщества клиентов. Продолжайте делиться своим опытом, чтобы мы могли продолжать улучшать этот бесплатный ресурс.

Contacting Liberty Mutual - by phone or otherwise

Хотя 888-398-8924 - лучший бесплатный номер для Liberty Mutual, существует 5 всего способов связаться с ними. По мнению других Liberty Mutual клиентов, следующий лучший способ поговорить со своей службой поддержки - позвонить на их номер телефона 844-201-9420 своего отдела новые клиенты. Помимо звонков, следующий излюбленный вариант для клиентов, которым нужна помощь, - это через 844-201-9420 для новые клиенты. Если вы считаете, что эта информация неточна, или знаете о других способах связи с Liberty Mutual, сообщите нам, чтобы мы могли поделиться с другими клиентами. And you can click here if you want to compare all the contact information we've gathered for Liberty Mutual.

What is GetHuman's Relationship to Liberty Mutual?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Liberty Mutual. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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